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Mama Shelter Roma

4.0 star property
VIP Access

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Photo gallery for Mama Shelter Roma

Reception
Sauna
Rooftop terrace
Front of property
Reception

Popular amenities

  • Hot tub
  • Spa
  • Bar

Explore the area

Map
Via Luigi Rizzo 20, Rome, RM, 136
  • Vatican Museums
    ‪8 min walk‬
  • St. Peter's Basilica
    ‪13 min walk‬
  • Sistine Chapel
    ‪13 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Double Bed (Large Mama)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed (Large Mama)

9.4 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Medium Mama)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed (Medium Mama)

9.0 out of 10
Wonderful
(39 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 1 Double Bed with Sofa bed (Large Mama)

1 bedroom, in-room safe, desk, laptop workspace

Triple Room, 1 Double Bed with Sofa bed (Large Mama)

8.6 out of 10
Excellent
(13 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (XL Mama)

1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed with Sofa bed (XL Mama)

8.6 out of 10
Excellent
(9 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Balcony (Large Mama)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Balcony (Large Mama)

9.0 out of 10
Wonderful
(13 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Balcony (Medium Mama)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Balcony (Medium Mama)

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mama Shelter Roma

Family-friendly hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mama Shelter Roma offers 217 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the breakfast at Mama Shelter Roma . During your stay, you'll be within walking distance of Vatican Museums. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Amenities include a front desk safe, 2 meeting rooms and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests love the breakfast and restaurant
  • 12 minutes by foot from Vatican Museums and a 5-minute drive from Piazza Navona
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Mama Shelter Roma offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

2 meeting rooms and coworking spaces are available. A fitness centre, a sauna, and a rooftop terrace are also featured at the family-friendly Mama Shelter Roma .

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Winter Garden – On-site restaurant.
Mama Pizzeria – This restaurant specialises in pizza. Open daily.
Summer Garden – On-site rooftop bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mama Pizzeria
  • Summer Garden
  • Winter Garden

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (74 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 6:00 AM to 9:30 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mama Shelter Roma
Mama Shelter Roma Rome
Mama Shelter Roma Hotel
Mama Shelter Roma Hotel Rome
Mama Shelter Roma (Opening May 2021)

Mama Shelter Roma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 549 out of 837 reviews
Rating 8 - Good. 179 out of 837 reviews
Rating 6 - Okay. 66 out of 837 reviews
Rating 4 - Poor. 26 out of 837 reviews
Rating 2 - Terrible. 17 out of 837 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Santa Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the vatican, metro station about a block away, rooms very clean and large not your typical european size room, breakfast buffet was really not too great but ok
Stayed 6 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with family
Disliked: Amenities
Good location and employees
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer, Rocky Hill

Stayed 2 nights in Apr 2025

8/10 Good

Thuy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and unique. The restaurant in the hotel was delicious and easily accessed.
Stayed 6 nights in Apr 2025

8/10 Good

Yailen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is good. It's clean, spacious rooms, but the dining is not good and it is far from the main attractions.
Stayed 2 nights in Apr 2025

10/10 Excellent

Selwyn Somes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and friendly staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Jovita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Sleep at Mama Shelter

The main reason to recommend Mama Shelter is their beds. Extremely comfortable! Nice vibe overall. Good plentiful breakfast and very good drinks/food choices for dinner. Staff very helpful and genuinely doing a great job. They have a rooftop bar section that gives one more reason to stay inside the hotel. Highly recommended.
Stayed 6 nights in Mar 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel! The front desk staff were very helpful and friendly. Made us feel welcome from the moment we walked in. A real boost of confidence having never been to Rome and not speaking Italian. The neighbourhood felt entirely safe with grocery stores and a Metro stop very close by. While not in the heart of tourist Rome we actually preferred it, it wasn't insanely crowded like the Vatican or other popular tourist areas. We walked most everywhere anyway. The room wasn't huge, and there wasn't any storage furniture, no dresser or anything, but there was a large bathroom. A safe, mini fridge, large windows that opened, to a degree. A lovely rooftop patio with a great nighttime view, a small pool and sauna. The steam room was closed for the duration of our nine night stay. We only had one meal at the hotel, wasn't great. Some of the best food I've ever had was in Rome, but this to my mind was sub par. The staff took forever to serve us, even water, felt like the younger serving staff didn't care at all. Maybe it was just bad luck, I suspect this wasn't the norm, but we didn't go again. Seemed a little tailored to a tourist crowd that didn't know any better. But in fairness we only tried it once. But in the end that didn't matter much, there are no shortage of amazing dining experiences to be had (it is Rome after all) and was more than made up for by the quality of the room and the amazing service of the desk staff. We would happily stay there again. Thank you Mama!
Stayed 8 nights in Mar 2025

8/10 Good

Virginia Amalia, Seguin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Didn t like that reservations for dinner were needed. Especially when open tables were available and not used at all the whole evening.
Stayed 7 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super trendy spot with a lively bar/restaurant. On the weekdays it is more quiet but on the weekend it turns into a fun spot. Staff was very warm and welcoming. They were attentive to our needs and the bar/restaurant staff was amazing and sociable, often cracking jokes with us and always answering our questions. On our last night for they all gathered to send us off with a shot and a big cheers/salute!
Stayed 7 nights in Mar 2025

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 9 nights in Mar 2025

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 10 nights in Mar 2025

10/10 Excellent

Brandon

Stayed 4 nights in Mar 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Andrew Erie,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Cillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cafes nearby, right next to Cipro station, walking distance to Vatican and beyond. Rooms are small (medium mama) but practical and functional. Pool is a large bath, more than 6 people and it feels akward, steam room wasn’t working.
Stayed 4 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central location Lovely chiq vibe
Stayed 3 nights in Mar 2025

6/10 Okay

Sasha Dominique

Liked: Cleanliness, amenities, property conditions & facilities
It was ok.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Tiina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and very helpful. Our room was excellent. Bed was comfortable. Spa was lovely. Walking distance to Vatican. 2 minute walk to metro.
Stayed 9 nights in Feb 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, nice and friendly. The food was nice. The pool and sauna are great, we had a few inconveniences with getting towels and the lockers but other than that everything was awesome.
Stayed 4 nights in Feb 2025

6/10 Okay

joseph angelo

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

Jackson Reed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay when visiting Rome, especially if you plan on going to the Vatican which is only a 20ish minute walk away. There was also a metro station right next to the property which made it so easy to get downtown. Super friendly staff and great place. We had a late flight out the day of checkout and they even held our bags for us while we went out and explored, free of charge!
Stayed 4 nights in Feb 2025