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Palazzo Medusa

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Stroll through historic streets lined with charming buildings featuring classic shutters and tiled roofs.
Experience the charm of a heritage-listed property with its traditional architecture and historic facades.
Enjoy a restful stay in this stylishly appointed room, featuring a comfortable bed and convenient bedside table with breakfast essentials.
Enjoy meals in the kitchen with a sink and microwave, adjacent to a dining area with a round table and four chairs.
Step into the elegant Palazzo Duca Roma, where a stylish entrance sets the tone for a refined stay.

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Vicolo Sugarelli 23, Rome, RM, 00186
  • Piazza Navona
    ‪7 min walk‬
  • Pantheon
    ‪10 min walk‬
  • Trevi Fountain
    ‪18 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Palazzo Medusa

Guesthouse in Rome, a quick walk to Piazza Navona
Along with concierge services, this smoke-free guesthouse has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
Palazzo Medusa offers 6 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Palazzo Medusa. During your stay, you're just a quick walk from Campo de' Fiori. Enjoy features like free WiFi in public areas, plus dry cleaning service and airport pick-up service (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Piazza Navona and Pantheon
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
As a guest of Palazzo Medusa, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Palazzo Medusa also features concierge services, laundry facilities, and dry cleaning/laundry services.

This Rome guest house is smoke free.

Languages

English, Italian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 38 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 7:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - noon
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 100 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
  • Nearby parking fee: EUR 38 per day (984 ft away)
  • Pet fee: EUR 100 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: EUR 20 for check-in between 7:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Palazzo Medusa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - noon.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091B4J8R5PCSH
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palazzo Medusa House Rome
Palazzo Medusa House
Palazzo Medusa Rome
Palazzo Medusa Guesthouse Rome
Palazzo Medusa Guesthouse
Palazzo Medusa Rome
Palazzo Medusa Guesthouse
Palazzo Medusa Guesthouse Rome

Palazzo Medusa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 193 out of 256 reviews
Rating 8 - Good. 45 out of 256 reviews
Rating 6 - Okay. 10 out of 256 reviews
Rating 4 - Poor. 4 out of 256 reviews
Rating 2 - Terrible. 4 out of 256 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was welcomed at a different time to my agreed time because if a delayed flight. I messaged changes and was no problem. Easy walking to something for dinner and in the morning to transport. Looking forward to returning
Stayed 1 night in Apr 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian, Santa Clarita

Liked: Cleanliness, staff & service, amenities
Awesome place to stay! Walkable to everything, lots of dining options near by. All the history of Rome is just down the street. As for the hotel, it was clean and perfect. The staff was awesome and friendly, room was clean and had all the amenities needed. The area was quiet (for Rome standards), I didn’t have a car so can’t comment on parking. Otherwise near the main streets, easy to call a cab or walkable to the train. I’d recommend this hotel and I’d stay here again. Cheers
Stayed 2 nights in Apr 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staff , I'll return back in my next visit for sure.
Stayed 4 nights in Apr 2025

8/10 Good

Cynthia, Nuevo

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love this place the stay was amazing. The only thing was the water in the shower wouldn’t go away fast I had to pause in between so I can let the water go away before turning it on. You can hear between walls sometimes specially at night and in the morning when people would come in and out.i will be back I’ll bring my white noise next time. Very safe neighborhood more quiet than other which is a plus.
Stayed 3 nights in Apr 2025

8/10 Good

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Shower drain was very slow. Said the trevi fountain was an 8 minute walk but was about twenty minutes and we walk fast.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building. Wonderful staff. Location was perfect for walking to most tourist attractions. Near two great coffees shops for early morning cappuccinos.
Stayed 7 nights in Feb 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service
Overall a good choice. Pros: Air Conditioning, a lot of hotels don't have it and even in February was nice to have. Staff: Very friendly, when using Concierge through Whatsapp they responded right away. Was afraid without staff on premise how quickly they would assits, but never an issue with the Concierge service they have with Whatsapp. Quiet area right off an Alley. Very good location, walkable to Vatican, food, and Hop on Hop off bus stop a few blocks away. Cons: Shower was small and didn't drain right. Front steps went right into Alley and cars/scooters come down alley so had to be careful when stepping out of hotel. Overall a good choice as comfort and location were the most important to us and that A/C was a blessing.
Stayed 8 nights in Feb 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very responsive hosts. Great location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ricardo, fort worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great in this hotel plus they give you a great breakfast.
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating to our late check-in and provided some great recommendations! Lovely and historic hotel.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an appointment to check in at 4:30pm. At 4:30pm, the door was locked. I rang the bell three times and no one answered. I stood in the cold rain outside the door and no one was there at the agreed upon appointed time.
Stayed 2 nights in Feb 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Palazzo Medusa. The staff were very attentive. We were locked out of our room one evening and someone came quickly to assist us. We were able to walk easily to all of the places we wanted to see. Lots of restaurants and shops close by.
Stayed 4 nights in Feb 2025

10/10 Excellent

Arantza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very nice design. The staff was very kind and more than willing to help us out. They offered transportation to and from the hotel, but with a fee. We did not use that service instead we used the bus transportation system by getting a 48-hour bus ticket which allowed us to use the buses wherever we want in those 48 hours. Overall, we very much enjoyed our stay at Palazzo Medusa.
Stayed 2 nights in Jan 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Rome, everything is walking distance or bike ride. You feel like you are entering your own room in your apartment. Would stay here again.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and welcoming staff. Great communication through WhatsApp giving us all the information as needed. Great location in the city, everything is within a walkable distance. Would highly recommend!
Stayed 3 nights in Jan 2025

6/10 Okay

Tom

For the price , not at all worth it. Highest price paid and yet not even a capacino machine! No staff on site after about 11:30 am. Thought this was a hotel, not a hostel Even silly things like multiple TV remotes and two of three would operate certain things. Hotel even unable to get a taxi I think the mgmt lost their passion of operating a hotel - more like accountants , not professional hoteliers.
Stayed 2 nights in Dec 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the old building and it’s history
Stayed 2 nights in Jan 2025

8/10 Good

Zachery

Liked: Cleanliness, property conditions & facilities, room comfort

Small Building

Palazzo Medusa is a nice little building located near a lot of the touristy areas of Rome. The location is great. The hotel itself is very small and cramped. The room that we stayed in was quite small and had one small window. The curtains over the window got stuck whenever they tried to be open. The room was very cramp and I am very happy we only stayed for one night. With two suit cases the space became even smaller. With all this being said, it was a clean and well decorated room. I would recommend it for those traveling lightly and by themselves.
Stayed 1 night in Dec 2024

8/10 Good

Zena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! I used to live in the area, and coming back to see friends, this was a great base. The building is tastefully decorated and it’s clear the proprietor pays attention to detail. It is a classic historical central Rome building with wood panelling ceilings and original tiled floors - my favourite kind. Features including a kettle, tea, coffee, water and fully stocked mini-bar are not overlooked. Good quality sheets and towels and complimentary toiletries are not always expected in 3* establishments. The concierge service is efficient and prompt. The hotel also offers additional services including transfers and tours. If you want an authentic Roman experience, at a reasonable price, I highly recommend a stay here. Thanks to all at Palazzo Medusa!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristopher

Stayed 4 nights in Dec 2024