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Serendipity

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Photo gallery for Serendipity

Exterior
Double or Twin Room | Minibar, in-room safe, desk, free WiFi
View from property
Terrace/patio
Reception

Reviews

6.4 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Viale Castro Pretorio 25, Rome, RM, 185
  • Trevi Fountain
    ‪3 min drive‬
  • Spanish Steps
    ‪4 min drive‬
  • Colosseum
    ‪4 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪30 min drive‬

Room options

View all photos for Double or Twin Room, Annex Building

Minibar, in-room safe, desk, free WiFi

Double or Twin Room, Annex Building

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Single Room

Economy Single Room | Minibar, in-room safe, desk, free WiFi

Economy Single Room

  • Sleeps 1
  • 1 Single Bed

Similar properties

Terrace/patio

Hotel des Artistes

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
4.1 out of 5, Very good, (1001)
The price is €187
for 1 room
includes taxes & fees
8 Jun - 9 Jun
Hotel des Artistes

About this property

Serendipity

Affittacamere with a 24-hour front desk, near Colosseum
This smoke-free affittacamere features laundry facilities, a 24-hour front desk and express check-out. WiFi in public areas is free. Additionally, a garden, a front desk safe and a reception hall are on-site.
Serendipity offers 11 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and bidets. This Rome affittacamere provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Serendipity, you're just a quick walk from Via Marsala. Features include free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 4-minute drive from Spanish Steps and a few minutes from Piazza di Spagna
  • Airport shuttle service available for a fee
Serendipity offers its guests a garden, laundry facilities, and express check-out. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Serendipity also features a front desk safe and a lift.

This Rome affittacamere is smoke free.

Languages

English, German, Hindi, Hungarian, Italian, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Angel srls/Palma, Block B]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Serendipity offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The check-in location differs from the property location. To check in, guests will need to go to Angel srls/Palma, Block B
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091B4LMXVD42Z

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Serendipity Condo Rome
Serendipity Rome
Serendipity Rome
Serendipity Affittacamere
Serendipity Affittacamere Rome

Serendipity Reviews

Reviews

6.4
Rating 10 - Excellent. 11 out of 145 reviews
Rating 8 - Good. 51 out of 145 reviews
Rating 6 - Okay. 48 out of 145 reviews
Rating 4 - Poor. 25 out of 145 reviews
Rating 2 - Terrible. 10 out of 145 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Lucy

Travelled with family
Liked: Cleanliness

Simple no frills hotel near train station

Simple hotel with no ammenities near main train station in Rome. Hotel doesn't reach out to you for check in instructions, so it's up to you to do it. Thank you to other reviewers, we knew it's actually Hotel Enrica (not Hotel Serendipity) that we look for on maps. Luckily they let us check in same day, and LOVE the early check in. Super convenient when traveling from one city to another and you have bags and are tired. Walls are thin and locals who live in building are quite loud at all hours of night. Not a place for extended stay, we just did one night, before flight out of Rome.
Stayed 1 night in Apr 2024

8/10 Good

hazal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

This hotel is great! The rooms are very clean and cleaned daily, the bed was comfy, unfortunately the pillows were a little lumpy though. Staff were nice and helpful and the on the go breakfast was great. Location was good so long as you don't mind a little bit of walking. Main attractions were about a thirty minute walk. I will stay here again when I return in two weeks.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Rugby Weekend

Need to think about refurbishment and soundproofing between rooms. Screaming parents and kids in next room all day and night. Bouncing off walls did not help either. Would have used breakfast facilities but they were in another block. otherwise fine.
Stayed 4 nights in Mar 2018

6/10 Okay

Ilgar

Disliked: Property conditions & facilities, room comfort

plus and minus

Rooms are old,need repair.Condition was broken.Internet was very bad. Staff was friendly,place is near to metro and centre.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for good price

Nice hotel hotel in a good location. Excellent price and clean
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

4/10 Poor

Daniel W.

Lots of grafitti all around the property and a little scary from the outside but the room is ok

The room was as expected, clean and nice enough but the people were rude. They did not send any information or confirmation. it took almost a half hour to get the information on checking in from VRBO. VRBO said they should have sent it and the people on check in said VRBO should have sent it. I was billed 2 times and had to argue with then to get my money back for the duplicate charge as they insisted that VRBO did not charge me. I showed them the billing charge on my phone and then they gave it back to me the next day. If the people were nicer I would have given it a better score.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Close subway station and nice restaurants

The entrance is a small village and doesn't look well, and is a little complicated to understand and find where is the reception. But the is close all facilities, and bedrooms are clean and comfortable.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice place because near station Termini.

The room was chilly. The walls dirty and unpainted. The bathroom lukewarm water.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was okay not good or bad Breakfast was okay Wifi was working well

6/10 Okay

Sehrish

Liked: Cleanliness

Great Location to the Termini station Line A & B

It was difficult to find the B&B as Serendipity hotel is under the name of Hotel Enrica. The bathroom mat was drenched and wet as we walked in to the washroom. Hotel was clean and quite at night. Good price and location. Staff was friendly and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, walking distance to most areas.

The roof top terrace view is amazing. Near the bridge lined with shops, another great view. Can't say anything negative about the place.

6/10 Okay

Andrea, Miami

Liked: Cleanliness, staff & service, room comfort

Italian Experience

Husband and I stayed here for one night, we needed to be close to Termini and this hotel has a great location! Lots of good restaurants in the area. The hotel itself felt as if I was living like the locals, I enjoyed watching people in their balconies just doing normal stuff like reading or drying their clothes! The staff is nice, it seems as if this is also a residential building and they have some rooms rented as hotel. The bathroom was clean and the room was big compare to other hotels in the area.

4/10 Poor

ERIN, Madison, WI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel reminded me of where hookers go to do their business. It was just seedy, the walls were filthy with skid marks? And other markings. Nothing special about it at all, including the location.

6/10 Okay

A&A, J

Liked: Cleanliness, staff & service, room comfort

Convinient and Affordable

I booked this hotel for my last night in Rome coming back from a cruise, needed to stay close to Roma Termini. The price and location were the key factors for me booking. I got what I paid for, can't complain much, the bathroom was big and clean it smelled good and I loved the Italian feel of the entire building. Very European.

8/10 Good

Jacek, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, friendly staff, great value.

Our stay was perfect and the hotel/facilities were exactly as described on the web site. Staff is super friendly and helpful. It's possible to leave the luggage in the reception on the checkout day free of charge. There is a small street market close by and plenty cheap places to grab something to bite closer to the Termini station plus a few restaurants. There is a very good old-fashioned ice cream place open till late not very far. We did not stay in the main hotel building but in the one next door which has a very interesting, old-fashioned lift. Even though the location suited us perfectly it may not be to everyone's liking so check before booking. It is about 30-40 minute walk from the old town attractions. It's not a negative comment though just a note, really. Also, it's very close to the Termini station so that's definitely a big plus if you travel by train or plan any day trips. The only thing that could be improved in my opinion is breakfast. It was not great and it consisted of coffee, croissant and juice. However, this is what is normally served in most hotels so it was to be expected. Again, not a negative comment as it was included in price so no complaints here. And it's always good to start a day with a bite. The eating area is not very big but there is a garden available which is nice. Definitely a place to visit again.

8/10 Good

Llinos, Swansea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean hotel

Little difficulty finding the hotel as its incorporated in another but what a little gem. Clean spacious room with en-suite Breakfast was a bit chaotic but we grabbed a tray with juice, a pastry and coffee and took it back to our room, Close to the Termini but not too close to hear the noise.

6/10 Okay

R, London

Liked: Staff & service
Disliked: Room comfort

Serendipity

Slightly difficult to locate as it operates under another hotel - Enrica. The Wifi was not working and was not investigated even though it was reported. Not sure how the hotel can manage to provide breakfast in the extremely small reception area. It was a basic room but for the price it was worth it. You do not go to Rome to stay all day in a hotel room so for a place to put your head down and have a wash it is fine.

8/10 Good

Kathleen, New zealand

Liked: Cleanliness, staff & service

Great for the price!

A bit of confusion when checking in as we were given instructions to go to one place, then told somewhere else upon arrival. No complaints though as we were closer to the train station than we expected. The guy a the front desk during the day was really nice and helpful. A lot of places are walkable from here, and the area wasnt too busy. The provided breakfast wasn't the best, so we only ate it once. Other than that the only complaint would be the water pressure came and went a bit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

good value and central for Rome tours

staff friendly and helpful We had great difficulty in getting into the hotel on arriving in the dark You need to say ring the outside gate on the very small name tab on the right You cannot see it inthe dark and there are about 10 names. We let in lots of guests in the following days.so a common problem.Everything in the room worked welland the fridge useful for keeping drinks and milk cool We would recomend it

8/10 Good

Mick, Thanet

Liked: Cleanliness, staff & service, room comfort

Very nicely placed budget hotel

Easy to find. Asked for two single beds which were provided, with an inch between them and a set of double sheets and counterpane. Toilet was not secured to the floor. On the plus side, excellent shower facilities. TV and air con worked fine. Breakfast was in a tiny reception area (crowded at times) and I was prepared for the pastries and coffee. Staff were excellent and helpful. Excellent security in place. This is a budget hotel in the heart of a capital city so I was satisfied with the accommodation

8/10 Good

Silviu, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities

Good sleep for a convenient price

Excellent location: walking distance from the main city's train, subway and bus station. Clean room with large bed, silent fridge, large TV, highly-efficient AC. Ancient elevator, but working well. Safety box not working, applied in vain for repairing. It's probably not necessary, as the rooms are safe themselves. The Wi-Fi stopped two times, and was fixed after we asked for this. So was the front door. If you are overweight, don't apply: you'll not make your way into the shower box. Overall, you have to be flexible: by local standards, you get a vey good resting place at night, but you have to work for this.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Nice hotel

Clean hotel with small rooms. Location OK, near Termini.