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Hyatt Regency Hill Country Resort & Spa

4.0 star property

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Photo gallery for Hyatt Regency Hill Country Resort & Spa

3 outdoor pools, pool cabanas (surcharge), pool loungers
Terrace/patio
Body treatments, aromatherapy, deep-tissue massages, sports massages
Lobby
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
9800 Hyatt Resort Dr, San Antonio, TX, 78251
  • San Antonio SeaWorld
    ‪5 min drive‬
  • Aquatica San Antonio Waterpark
    ‪5 min drive‬
  • Lackland Air Force Base
    ‪10 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Patio

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio (Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Patio (Preferred)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio (Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Patio (Preferred)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (Hill Country, High Floor)

  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Patio (Hill Country, Preferred)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Patio (Hill Country, Preferred)

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Patio

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Balcony

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony (Hill Country)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Balcony (Hill Country)

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Patio

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Hill Country)

Premium bedding, pillow-top beds, in-room safe, desk

Suite (Hill Country)

  • 22 sq m
  • Sleeps 8

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About this property

Hyatt Regency Hill Country Resort & Spa

Suburban hotel with 5 restaurants and 3 outdoor pools
This hotel features 5 restaurants, 3 outdoor pools and a golf course. WiFi in public areas is free. Additionally, free water park access, 2 bars/lounges and a 24-hour fitness centre are on-site.
Hyatt Regency Hill Country Resort & Spa offers 500 accommodations with iPod docking stations and video game consoles. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Hill Country Resort & Spa. During your stay, you're just a quick walk from Hill Country Golf Club. You'll find features such as free WiFi in public areas, plus 3 outdoor pools and 5 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the 3 outdoor pools
  • Indulge with deep-tissue massages, body treatments or body scrubs at Windflower
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a golf course, an outdoor tennis court and a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Joint Base San Antonio and 13 minutes from University of Texas at San Antonio
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Regency Hill Country Resort & Spa offers its guests a golf course, a complimentary water park, 3 outdoor swimming pools, and 3 hot tubs. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the family-friendly Hyatt Regency Hill Country Resort & Spa. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star San Antonio hotel.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
Antlers Lodge – This restaurant only serves dinner.
Charlie's Long Bar – This restaurant serves dinner and light fare. Open daily.
Springhouse Cafe – This restaurant serves breakfast, lunch, dinner and light fare. Open daily.
General Store – On-site coffee shop. Open daily.
Woodbine Lobby Bar – On-site cocktail bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antlers Lodge
  • Charlie's Long Bar
  • General Store
  • Springhouse Cafe
  • Woodbine Lobby Bar

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 27-hole golf course
  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor tennis court
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges USD 4.13 for credit card payments
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4.13 per accommodation, per night.
  • Resort fee: USD 52.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day
  • Credit card charges are subject to a surcharge of USD 4.13

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Country Hill Resort
Hill Country Hyatt
Hill Country Hyatt Resort
Hill Country Resort
Hyatt Hill Country
Hyatt Regency Hill Country
Hyatt Regency Hill Country Resort
Hyatt Regency Hill Country Resort San Antonio
Hyatt Regency Hill Country San Antonio
Regency Country
Hyatt Hill Country Resort San Antonio
Hyatt Hill Country San Antonio
Hyatt Regency Hill Country Hotel San Antonio
Hyatt Regency Hill Country Resort Spa

Hyatt Regency Hill Country Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Greg

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice looking resort. Needs improvement in food service. Staff seemed overwhelmed at all points.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ben

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a weekend here for a staycation and it was amazing. They do have construction going on but they do keep the walk paths clean by spraying them and sweeping any dirt off! Room service was delicious! Restaurants were great and the water park was great for the kids!
Stayed 2 nights in Feb 2025

2/10 Terrible

Tammy

Travelled with partner
Disliked: Staff & service
We didn't even get pass the gate...Attendant seemed to be more of an Investigator rather than Entrance Gate Guard. The 2nd encounter with the gate guard he yelled at us to get a Key next time while we're trying to explain that our room wasn't ready and we wanted to leave the property. My god, was the President staying there? Crazy.
Stayed 2 nights in Feb 2025

8/10 Good

RUSSELL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The best I could say is nothing wrong. Everything was just above average. Service, food, room. Staff was good. No problems. Everything was clean. Room furniture was a bit below average. Furniture was miss-matched. Had all the pieces, but did not looked like the belonged together. Early cowboy was not my taste. Again, nothing wrong, but would try another hotel next time.
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
5 star
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the whole vibe and atmosphere of the place. Just wonderful!!
Stayed 2 nights in Dec 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for a golf tournament and it was super convenient. Food, bars, and service were all great.
Stayed 2 nights in Dec 2024

6/10 Okay

Alexander

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The property was beautiful as usual. Nothing stood out of the customer service that we received as a returning patron. There were some annoying noises during the late nigh, very early morning in the hallway that woke us up, but was quickly resolve upon contacting the front desk.
Stayed 2 nights in Dec 2024

6/10 Okay

Roberto

Too much construction
Stayed 2 nights in Dec 2024

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gate, valet, and front desk staff members were welcoming and friendly, offering champagne upon arrival. Restaurant providing a delightful and flavorful dining food experience, with invaluable retail personnel, and guest services providing a shower chair upon request. Housekeeping top-notch, took pride in their work with cleaned rooms.
Stayed 1 night in Dec 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is huge and things are spaced very far apart. Hard to find the gym area. We went to the lobby bar and enjoyed our drinks there. Unfortunately when we went the spa was closed but the services in the converted hotel rooms was still nice.
Stayed 2 nights in Dec 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience, food was a bit pricyw
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Stayed 1 night in Dec 2024

10/10 Excellent

Minka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very lovely and clean. Many activities available. I would like to recommend to anyone.
Stayed 1 night in Dec 2024

10/10 Excellent

JEREMY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & Quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, grounds were nice and the spa was fantastic
Stayed 2 nights in Dec 2024

10/10 Excellent

A.J.

Liked: Cleanliness, staff & service, property conditions & facilities
The variety of sports, they have added pickleball courts in the tennis court area, which they did not have before. Lots of options.
Stayed 2 nights in Dec 2024

4/10 Poor

Joe, San Antonio

No
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It’s a lovely hotel with nice grounds and a good spa. Service at Charlie’s is terrible, but most of the property is a ghost town in December.
Stayed 1 night in Dec 2024

10/10 Excellent

Chinedu

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice and serene
Stayed 2 nights in Dec 2024

8/10 Good

Parry

Stayed 2 nights in Dec 2024

10/10 Excellent

Troy

Stayed 1 night in Dec 2024