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Quality Suites San Antonio Northeast

2.5 star property

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Photo gallery for Quality Suites San Antonio Northeast

Lobby
Fitness facility
Fitness facility
Lobby
Coffee service

Reviews

6.0 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
6350 I 35 N, San Antonio, TX, 78218
  • Brooke Army Medical Center
    ‪3 min drive‬
  • Frost Bank Center
    ‪8 min drive‬
  • San Antonio Zoo and Aquarium
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Quality Suites San Antonio Northeast

Hotel in San Antonio with free breakfast and 24-hour business centre
A 24-hour business centre, Access to hot tub and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Quality Suites San Antonio Northeast offers 105 air-conditioned accommodations with iPod docking stations and MP3 docking stations. This accommodation is furnished with queen sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

A seasonal outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Quality Suites San Antonio Northeast. During your stay, you'll be close to San Antonio Zoo and Aquarium. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • 11 minutes by car from Alamo and 11 minutes from Henry B. González Convention Center
Quality Suites San Antonio Northeast offers its guests Access to hot tub and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 594 square feet (53 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Quality Suites San Antonio Northeast. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 594 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel San Antonio
Comfort Suites San Antonio
Quality Suites Hotel San Antonio
Quality Suites San Antonio
Quality Suites
Quality Suites San Antonio Northeast Hotel
Quality Suites San Antonio Northeast San Antonio
Quality Suites San Antonio Northeast Hotel San Antonio

Reviews

Quality Suites San Antonio Northeast Reviews

6.0

5.4/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 30 reviews
Rating 8 - Good. 4 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 3 out of 30 reviews
Rating 2 - Terrible. 10 out of 30 reviews

Reviews

10/10 Excellent

Mandy

Stayed 1 night in Jun 2025

6/10 Okay

Marcela

Travelled with partner
Liked: Staff & service
The pool was "closed to maintenance"
Stayed 1 night in May 2025

4/10 Poor

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and facility were not clean. The toilet was clearly used upon arrival and the hallway carpet smelled of mold.
Stayed 2 nights in Apr 2025

2/10 Terrible

Maria

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Pool is out of service and would not provide a refund. They were lying about why the pool was not working. Day and night receptionist had different stories. All the carpet throughout the hotel is visibly old and damaged. Lobby, elevator, hallways and 1 of our rooms were hot. Told the receptionist about the hot room, she said the maintenance person would check it but never arrived. We went and told her again after several hours and she said to give it time. We had already been there for 6 hours. The A/C was not working. The A/C on the other room was leaking and carpet was soaking wet. One of the clean white shower towels had brown stains. Ice machine had no ice. This was simply a horrible 1 night stay experience. They offered to give us a discount on the next stay but there will not be a next time for this hotel.
Stayed 1 night in May 2025

4/10 Poor

Diana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom and shower had not been cleaned. Trashed had not been taken out from previous people. The shower had hairs on the wall from previous people. We had gotten there too late that all we wanted was some rest. But it would have been nice if the room had been cleaned prior our arrival. Only thing cleaned was the bed made
Stayed 1 night in May 2025

8/10 Good

Ramiro

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

One night stay

Good location, comfortable beds. Hotel needs repairs and a good deep cleaning.
Stayed 1 night in May 2025

10/10 Excellent

Veronica

Stayed 1 night in Apr 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been to a hotel this bad. The sheets and pillows were stained and had burn holes. The couch was so dirty you couldn't sit on it. The tv in the bedrooms was small and low to the floor ypu couldn't watch it laying down. Outside people walking around wanting money and stuff made it feel unsafe when you are alone. The door was not sealed all the way and it made me feel like someone could be peeping in on me. I stayed 1 of 3 nights and still waiting doe manager to call me or refund me. 😒
Stayed 3 nights in May 2025

2/10 Terrible

Elsa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mercedez

Disliked: Amenities, property conditions & facilities
Wifi was unavailable, pool was closed, room was nice and spacious elevator was kinda scary. overall stay was decent. staff is nice. i’d stay here again if the pool was open
Stayed 2 nights in May 2025

2/10 Terrible

Kirsten

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Very unsatisfied and unhappy

Given a room upon arrival, no lighting in bathroom, dirty sheets with stains, possibly bugs under mattress. I asked for another room and the 2nd room needed vacuuming, only 2 table lamps for lighting in the room. No lighting in the bathroom only a standing lamp. 1 hand towel and 1 bath towel for 2 people. The elevator was dirty and felt unsafe. The hotel was dirty all around, carpeting, walls, and odor. The swimming pool was out of order, no hot breakfast and was not told any of this upon arrrival.
Stayed 2 nights in Apr 2025