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Hotel Plaza Magnolias

3.5 star property

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Photo gallery for Hotel Plaza Magnolias

International cuisine
Bar (on property)
International cuisine
Penthouse, 2 Bedrooms | Living room | Flat-screen TV
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
No.14 Insurgentes, Centro Historico, San Cristóbal de las Casas, CHIS, 29200
  • Place, Plaza 31 de Marzo
    ‪2 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪121 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | In-room safe, blackout curtains, iron/ironing board

Double Room, 2 Double Beds

7.8 out of 10
Good
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | In-room safe, blackout curtains, iron/ironing board

Junior Room

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | In-room safe, blackout curtains, iron/ironing board

Penthouse, 2 Bedrooms

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Plaza Magnolias

Hotel with free parking, steps from Museo de San Cristóbal
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Hotel Plaza Magnolias offers 77 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Plaza Magnolias, you're just a quick walk from Church of San Nicolás. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Museo de San Cristóbal and Church of San Nicolás
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Plaza Magnolias. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
On-site venue – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 150 metres
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 75 to 150 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Magnolias

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 75 to 150 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Hotel Plaza Magnolias.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Plaza Magnolias
Hotel Plaza Magnolias San Cristobal de las Casas
Magnolias Hotel
Plaza Magnolias Cristobal las
Plaza Magnolias San Cristobal de las Casas
Hotel Plaza Magnolias Hotel
Hotel Plaza Magnolias San Cristóbal de las Casas
Hotel Plaza Magnolias Hotel San Cristóbal de las Casas

Hotel Plaza Magnolias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 617 reviews
Rating 8 - Good. 211 out of 617 reviews
Rating 6 - Okay. 69 out of 617 reviews
Rating 4 - Poor. 15 out of 617 reviews
Rating 2 - Terrible. 14 out of 617 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Great staff.
Stayed 4 nights in Oct 2025

8/10 Good

Alfredo

Stayed 1 night in Oct 2025

8/10 Good

jacqueline

Stayed 7 nights in Oct 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property that I love to recommend in San Cristobal de las casas Chi
Stayed 2 nights in Sep 2025

10/10 Excellent

Joy

Stayed 2 nights in Sep 2025

10/10 Excellent

Tangi L

Liked: Cleanliness, staff & service, property conditions & facilities
My 3rd time I have stayed here. Love it!! Comfortable beds and great location.
Stayed 7 nights in Sep 2025

10/10 Excellent

Joy

Stayed 2 nights in Sep 2025

2/10 Terrible

PETER

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is in 2 parts The Hotel The Staff Read other reviews carefully-- you will see mentions of a poor hotel and poor customer service. We booked the 2 bedroom penthouse on the 4th floor.Only stairs and no luggage carts and no assistance. The hotel is worn down.This is really not a hotel with services.Its more like a college dorm that rents rooms. These were issues with our suite. Lock did not work Light bulbs out,light switches not working. Kitchen sink faucet detached Metal garbage cans in bathrooms and kitchen are rusted. Windows are filthy inside and out. Windows in bathrooms have no handle or lock and left open 24/7.Very cold bathrooms 3 TVs in suite no remotes for 1 day after check in. Shower water handles are rusted and leaking No blinds on windows Entry door is a sliding glass patio door to a stairway. Old nasty kitchen utensils. No paper towels Had to request water and coffee kits. The Staff We booked and PREPAID a package for 3 nights including breakfast and parking. Upon check in the clerk asked for a card to pay. After the back and forth about prepayment I gave him a different card and said I would dispute the first charge.They received a double payment.To date no refund. Breakfast is in another hotel restaurant on another street.They only tell you when your looking for the in house restaurant and realize there is none. If you dial 101 for the front desk they never answer.You have to go find someone,who is almost always on their cell phone outside.
Stayed 3 nights in Aug 2025

10/10 Excellent

Guillermo

Stayed 3 nights in Jun 2025

10/10 Excellent

Katherine

Stayed 1 night in Jun 2025

8/10 Good

Daniel, Edgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with nice, clean rooms. Good restaurants around the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Ambience. Very nice Hotel in a great part of town.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, amenities
All it’s ok
Stayed 2 nights in Dec 2024

10/10 Excellent

Ma. Del Carmen Gonzalez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel las habitaciones muy comodas y limpias.
Stayed 6 nights in Jul 2024

6/10 Okay

Diamond

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Por WIFI, the TV control and phone in the room didn't work Pretty stander. No elevator. It was clean and the stuff were nice.
Stayed 4 nights in Nov 2023

10/10 Excellent

Yesenia

Stayed 2 nights in Nov 2023

10/10 Excellent

Kwok Kwong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at the historic old town centre, close to all the main tourist attractions with lots os dining choices
Stayed 1 night in Oct 2023

8/10 Good

Eladio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Maria de Jesus

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2023

8/10 Good

Juan

Stayed 3 nights in Jul 2023

8/10 Good

moira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located and in a convenient location.
Stayed 3 nights in Apr 2023

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special place
Stayed 7 nights in Mar 2023

10/10 Excellent

Maria E De La

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location downtown. Walking distance to just about everywhere of interest. Unless you are lazy I recommend to eat elsewhere. Food is “‘ok’ but cheap.
Stayed 2 nights in Mar 2023

10/10 Excellent

Paloma

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful decoration, great staff and wonderful access to activities.
Stayed 1 night in Mar 2023