See all properties

SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Free breakfast
Laundry room
Exterior
Outdoor pool, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Place, Mission Bay Park
    ‪10 min walk‬
  • Place, University of San Diego
    ‪5 min drive‬
  • Place, SeaWorld
    ‪6 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(101 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(68 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Standard Room, 2 Queen Beds | Pillow-top beds, individually decorated, individually furnished, desk
GreenTree Inn San Diego Mission Bay
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,760 reviews
The price is €87
includes taxes & fees
28 Oct - 29 Oct
GreenTree Inn San Diego Mission Bay

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free breakfast, near Mission Bay Park
An outdoor pool, concierge services and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with premium cable channels, first-run films and Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western San Diego Pacific Beach. During your stay, you'll be within walking distance of Mission Bay Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 14 minutes by foot from Mission Bay Park and a 4-minute drive from Crystal Pier
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western San Diego Pacific Beach. Limited free parking is available on a first-come, first-served basis. A complete renovation of SureStay Hotel by Best Western San Diego Pacific Beach was completed in May 2021.

This San Diego hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 605 out of 1320 reviews
Rating 8 - Good. 331 out of 1320 reviews
Rating 6 - Okay. 186 out of 1320 reviews
Rating 4 - Poor. 97 out of 1320 reviews
Rating 2 - Terrible. 101 out of 1320 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

MARIELA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

STELLA

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It is not acceptable to have a bathroom which a door who gets bumped with the toilet and causes problems to get in. Also problems with some outlets. The room is clean
Stayed 1 night in Jul 2025

4/10 Poor

Margarita

Travelled with family
Disliked: Property conditions & facilities
Due to a non functioning fan the room had a mildew smell. It made sleeping uncomfortable as it triggered my allergies and asthma. The milk at breakfast was sour and almost caused me to vomit. The staff we encountered were nice. The beds were clean and otherwise the property seemed decent for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

reyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

ISIAH

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Ill say i dont think this hotel is worth the money but i guess the area its in determines that. I will say we arrived late around 10 PM. Apparently hotel was booked out so we were put in one of the remaining rooms upon entering the room immediately we noticed the AC had an issue which caused the room to be very humid and put out a bad odor. We notified front desk, but due to the time we understood we wouldn’t be able to change rooms immediately. We had business early in the morning, I got a call around 10 o’clock by a lady at the front desk saying she could put us into a different room if we were to return back to the hotel by 12 o’clock unfortunately our business had us out later than that and we did not arrive back till 1:30p upon our arrival the lady still granted our request to change rooms with a smile and even told us she had a maid stay late to get the next room ready. I will give this hotel major kudos for that and why I gave them a four star rating the room we got put into was great, comfortable and had no smell.
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Stayed 2 nights in Jul 2025

2/10 Terrible

Mary, Phoenix

Disliked: Cleanliness
Stayed 3 nights in Jul 2025

2/10 Terrible

Mary, Phoenix

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Shower smelled like mildew.
Stayed 3 nights in Jul 2025

10/10 Excellent

danielle

Business traveller
Liked: Cleanliness, amenities
😊
Stayed 4 nights in Jun 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nothing fancy, but the room was comfortable and the staff was helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Travelled with family
Stayed 4 nights in Jul 2025

10/10 Excellent

Monique, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Efrain, The Dalles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay .. i highly recomend it
Stayed 1 night in Jul 2025

10/10 Excellent

Luz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and its staff were amazing, especially Art, Nick, and the housekeepers. I was there for my nephews Marine Corps graduation and was given a gift of a small marine flag by Art. It was such a special moment for me so it was a nice touch at check-in. The shuttles were also a huge help! I will 100% be recommending it to friends and family.
Stayed 1 night in Jul 2025

10/10 Excellent

Yana, New Orleans

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 3 nights in Jul 2025

6/10 Okay

Jennifer

Travelled with family
The AC unit didn’t work. Not a big issue but the hot and cold were reversed in the shower.
Stayed 1 night in Jul 2025

2/10 Terrible

Yvette

Disliked: Cleanliness, property conditions & facilities
Our room smelled horribly of wet mold and strong smell of urine. Front desk gave a bottle of febreeze and it did nothing. Worst night of my life and while I was in town for a memorial of a 4 year old. Was told by Gina that she would call me back for refund and was never called back.
Stayed 1 night in Jul 2025

8/10 Good

Rigoberto

Liked: Cleanliness, staff & service, amenities
Nice clean rooms and closed to the beach!
Stayed 1 night in Jul 2025

2/10 Terrible

Ismael

Travelled with family
Disliked: Amenities, property conditions & facilities
No ventillation besides the window that only opens couple inches. Whole room smells like pee due to that and makes the room so humid.
Stayed 2 nights in Jul 2025

8/10 Good

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Far better hotels are available all over San Diego at much better price. Never come across a hotel worse than this. I agree with all other critical reviews submitted for this hotel.
Stayed 7 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Just ok nothing special, close to Seaworld. Room was small. A bit disappointed as room was not cleaned although it was requested.
Stayed 3 nights in Jul 2025

2/10 Terrible

Amaya

Stayed 3 nights in Jun 2025

8/10 Good

Brittany

Travelled with family and small children
Liked: Cleanliness, amenities
Hotel was good with reasonable prices. Breakfast was nice. Only complaint is the loud running water. When we used the bathtub to bathe our children the plumbing was loud and neighbors complained.
Stayed 3 nights in Jul 2025