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My Hotel in Puerto Rico

3.5 star property

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Photo gallery for My Hotel in Puerto Rico

Property entrance
Interior entrance
Reception
Basic Single Room, 1 Queen Bed, No Windows | Iron/ironing board, free WiFi, bed sheets
Economy Room, Multiple Bedrooms, No Windows | Bathroom | Free toiletries, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
206 Fortaleza St., Old San Juan, San Juan, 00936
  • Place, Port of San Juan
    ‪4 min walk‬
  • Place, La Fortaleza
    ‪4 min walk‬
  • Place, San Juan Gate
    ‪5 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room, Multiple Beds, No Windows

Standard Single Room, Multiple Beds, No Windows | Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Multiple Beds, No Windows

  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 Queen Bed, No Windows

Iron/ironing board, free WiFi, bed sheets

Economy Room, 1 Queen Bed, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite - No View

Iron/ironing board, free WiFi, bed sheets

Junior Suite - No View

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Economy Room, Multiple Bedrooms, No Windows

Economy Room, Multiple Bedrooms, No Windows | Iron/ironing board, free WiFi, bed sheets

Economy Room, Multiple Bedrooms, No Windows

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Traditional Single Room

Traditional Single Room | Iron/ironing board, free WiFi, bed sheets

Traditional Single Room

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Basic Single Room, 1 Queen Bed, No Windows

Basic Single Room, 1 Queen Bed, No Windows | Iron/ironing board, free WiFi, bed sheets

Basic Single Room, 1 Queen Bed, No Windows

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Traditional Single Room

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Similar properties

Presidential Suite | Balcony
Fortaleza Suites
Old San Juan
  • Free Wi-Fi
  • 24/7 front desk
  • Microwave
4.4 out of 5, Excellent, 1,302 reviews
The price is €99
includes taxes & fees
4 Jun - 5 Jun
Fortaleza Suites

About this property

My Hotel in Puerto Rico

Along with coffee/tea in a common area, this smoke-free hotel has a microwave in a common area and express check-out. WiFi in public areas is free. Other amenities include a TV in a common area and multilingual staff assistance. Housekeeping is available on request.
My Hotel in Puerto Rico offers 20 air-conditioned accommodations, with free toiletries. 32-inch Smart televisions come with digital channels. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.
During your stay at My Hotel in Puerto Rico, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include multilingual staff, a communal living room and coffee/tea in a common area
  • Just a 4-minute walk from Pier 1 and 4 minutes on foot from La Fortaleza
As a guest of My Hotel in Puerto Rico, you'll find multilingual staff, coffee/tea in common area, and express check-out. Public spaces have free WiFi. My Hotel in Puerto Rico also features a communal living room and a microwave in a common area.

This 3.5-star San Juan hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 2 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Streaming services

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - noon
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
The front desk at this property is open daily from 9:00 AM - noon.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

My Hotel Puerto Rico San Juan
My Hotel Puerto Rico
My Puerto Rico San Juan
My Puerto Rico
My Hotel in Puerto Rico Hotel
My Hotel in Puerto Rico San Juan
My Hotel in Puerto Rico Hotel San Juan

My Hotel in Puerto Rico Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 95 out of 277 reviews
Rating 8 - Good. 72 out of 277 reviews
Rating 6 - Okay. 45 out of 277 reviews
Rating 4 - Poor. 31 out of 277 reviews
Rating 2 - Terrible. 34 out of 277 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 1 night in May 2022
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, facility very clean and quiet.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location hotel

Manager was friendly And accommodating. Boutique style hotel. All about location!
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Ady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, great location, friendly staff and they were flexible and allowed me to check in later than expected. Highly recommended.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

MARTIN

Liked: Staff & service, amenities, property conditions & facilities
First time staying at old San Juan. Willie is an amazing customer service person. Place was clean charming and simple and location is perfect for the area.
Stayed 1 night in May 2022
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for accommodating us with a room on the ground floor.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect and silence
Stayed 1 night in May 2022
Verified

8/10 Good

Selene

Liked: Cleanliness, amenities, property conditions & facilities
Overall the place is nice looking, secure and clean. I was unsure about the reservation because I never got a confirmation from the hotel. Bed was very uncomfortable, my room was under a staircase and I could hear people going up and down the stairs. What I like of this hotel is that is very secure, you can only access to the hotel with a code. The location is very conveniente, it’s in the middle of old San Juan, restaurants and attractions were at walking distance.
Stayed 1 night in Apr 2023
Verified

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk was always closed. No coffee.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service
WOW❗️ LOVED the place, it was extremely clean, safe, very quiet and sooo soothing❗️The hot water was great and so was the water pressure! Willie, the front desk person who checked me in and out was such a Gentleman. He made sure that everything was working properly; we went together and I clicked in the door code to make sure I was doing it right. That was very nice of him. I would definitely come back to this hotel, safety is a priority and I felt very safe at this place❗️ I’m a woman and I traveled alone. LOVE IT, LOVE IT, LOVE IT❤️
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED EVERYTHING ABOUT THE PROPERTY. IT IS VERY QUIET, EXTREMELY CLEAN AND ULTRA SAFE. THE STAFF IS VERY FRIENDLY, PROFESSIONAL AND POLITE. THE AREA IS SAFE AS WELL AND EVERYTHING IS STEPS AWAY. PHARMACY, CLOTHING STORES, THE CATHEDRAL, MANY CHURCHES, SUPERMARKETS, THE FORTRESS, BARS, RESTAURANTS ................YOU NAME IT ! THIS IS THE ONLY HOTEL, I'VE BEEN STAYING EVERY TIME I VISIT MY OLD SAN JUAN BECAUSE, I TRAVEL ALONE AND THIS HIDDEN JEWEL HAS EVERY THING I NEED !!!!!!
Stayed 4 nights in Apr 2023
Verified

2/10 Terrible

Saelyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived 15 minutes before checking, nobody answered the door or answered the phone , we stayed outside for nearly 45 minutes in a unsafe environment and never answered! We were left stranded in the streets looking for a place to stay, 15 minutes it’s still 15 before the time established.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Oscar

Disliked: Cleanliness, amenities, property conditions & facilities
First the sheets were dirty. And then I came back from my lunch and the air conditioner don’t work and they refused to change me to another room till I call Expedia. But they take more then one hour to give me another room. I would NOT recommend this hotel. I least if you want to wait in the lobby for 1:30 minutos for Check in. Terrible
Stayed 1 night in May 2022
Verified

6/10 Okay

ALESSANDRA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
O Hotel é muito bem localizado , fica na zona mais central da old San Juan perto de todos pontos principais.Hotel limpo e com decoração muito bonita, Pontos negativos da hopedagem: a rua estava com obras e ai o taxi não chega ate a porta do hotel, temos que andar bastante com as malas, o hotel não tem elevador e o unico funcionario que tinha no hotel não ajudou com as malas ,tive que subi as escadas com as malas sozinha, na chegada fiquei um pouco receosa pq demorou para abrir a porta , cheguei as 15 horas e estava tudo fechado. O funcionario não era solicito, não procurava ajudar nas informações , em nada.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Marivette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto localidad en el Viejo San Juan. Limpio y lindo
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Elith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. TV pequeño. Tapa del inodoro estaba rota. Limpieza adecuada. Servicio y recibimiento muy amable. Lo recomiendo.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Jojaira Y

Disliked: Staff & service, amenities, property conditions & facilities
Yo reservé para 3 personas y inicialmente me hubicaron en una habitación que la persona encargada me decia que solo podia estar 2 personas en esa habitación aunque yo pagué por 3. Antes de entrar a ese cuarto le tomaron fotos como si fueramos a destruir el cuarto esa es la percepción que da esas acciones. Si queria sacarle foto debió hacerlo antes que uno llegara para NO dar mala impresión. Al fin y al cabo nos mudaron a otro cuarto y me cobraron adicional. Un cuarto que el TV no servía, la cerradura de la puerta se abría tuve que pincharlo con el coche de mi bb y el wifi NO sirve. Cuando por la noche regresamos la administradora estaba hubicada en el cuarto de al lado y salió disimulando que llamaba a otra persona pero era evidente que estaba velando a uno para ver quien subía a la habitación. Nos sentiamos vegiladas dentro de la habitación y que estaban escuchando todo lo que decíamos o haciamos. Las paredes son paneles que TODO se escucha. Solo me quede por 1 noche y no veia la hora porque amaneciera. Era mi mama, mi nenas y yo nos sentiamos inseguras por el comportamiento extraño de estas personas. Uno quiere cooperar con los hoteles locales de PR pero estas cosas así dan miedo. La limpieza de la habitación estaba dentro de la norma. La entrada del hotel es bien pequeña y su rótulo pequeño que para encontrarlo el lugar es complicado aparte que la puerta está cerrada y tienes que esperar que te habrán. Todo es un protocolo exagerado para el tipo de hospedaje que es.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Sencilla, pero bonita y tranquila.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bueno
Stayed 1 night in May 2022
Verified

2/10 Terrible

marlon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es muy mala, el Mananger nos atendió por una llamada de teléfono, tuvo una actitud ruda y simplemente si no te gusta dice que te vallas, exigen prueba de COVID recién hecha o targeta de vacunas para poder dejarte quedar en el hotel pero no tienen ningún aviso respecto a esto ni por las máscaras absolutamente nada.
Stayed 1 night in May 2022
Verified

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo unico que no me gusto fue el tener que hacer el check in a mas tardar las 5. Deben extender la hora del check in.
Stayed 1 night in May 2022
Verified

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean facilities and a great location to enjoy walking around old San Juan.
Stayed 1 night in May 2022
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta ubicado en el centro de todo
Stayed 1 night in Apr 2022