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Hotel Sierra by HP Hotels

3.0 star property

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Photo gallery for Hotel Sierra by HP Hotels

A swimming pool with lounge chairs and umbrellas, surrounded by a building with multiple windows and a blue facade.
A pool table in a room with a high ceiling and a balcony.
A hotel room with a large bed, wooden nightstands, a dresser, a window with a city view, and a painting on the wall.
A narrow kitchen with a white countertop, a mirror above it, and a wooden door leading to another room.
A hotel with a modern design, featuring a prominent blue and white facade, a parking area with several vehicles, and palm trees in the foreground.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Benito Juárez No. 1530, Col. Jardines del Sur, San Luis Potosi, SLP, 78399
  • Place, Plaza Sendero Shopping Center
    ‪10 min walk‬
  • Place, Alfonso Lastras Stadium
    ‪5 min drive‬
  • Place, Tangamanga Park I
    ‪18 min drive‬
  • Airport, San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a TV, a dresser, and a door leading to a closet.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a refrigerator, a microwave, and a television.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(54 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite

A hotel room with a bed, a window, a painting on the wall, and a wooden floor.

Studio Suite

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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Exterior
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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About this property

Hotel Sierra by HP Hotels

This smoke-free hotel features an outdoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site. Housekeeping is available on request.
Hotel Sierra by HP Hotels offers 120 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Hotel Sierra by HP Hotels, you'll be within walking distance of Plaza Sendero Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a lift
  • On-site recreation includes a gym
  • 11 minutes on foot from Plaza Sendero Shopping Center and a 4-minute drive from Alfonso Lastras Stadium
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Sierra by HP Hotels offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A free area shuttle within 5 kilometres is available. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hotel Sierra by HP Hotels. Self parking is free.

This 3-star San Luis Potosi hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night, plus a one-time cleaning fee of MXN 250.00 and a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500.00 per pet, per night plus a one-off MXN 250.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Hotel Sierra by HP Hotels.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Express Suites San Luis Potosí Hotel San Luis Potosi
City Express Suites San Luis Potosí Hotel
City Express Suites San Luis Potosí San Luis Potosi
City Express Suites San Luis Potosí
City Suites San Luis Potosí
City Express Suites Luis Poto

Hotel Sierra by HP Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 520 out of 740 reviews
Rating 8 - Good. 150 out of 740 reviews
Rating 6 - Okay. 41 out of 740 reviews
Rating 4 - Poor. 14 out of 740 reviews
Rating 2 - Terrible. 15 out of 740 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Daniel Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast may be simple yet tasty and ample. The room is comfortable and clean. The pool is a great addition and the chef kiss for a great day in San Luis Potosí.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect, only the AC a bit noisy. It's very well, I recommande this hotel.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Fatima

Liked: Cleanliness, property conditions & facilities
Hotel is nearby main shopping centers. And convenience stores.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Always nice good breakfast per friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Quintín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff was courteous and helpful. Pet friendly!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Execelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Erik

Liked: Amenities
Habitacion
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Jayne

Very limited places to eat without driving. Traffic was a nightmare and after traveling did not want to get back in the car.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everythi g was perfect except the pool .the water was dirty
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Juan

Se tardaron en poner el desayuno porque no tenían trabajadores
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mónica Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno estaba bueno, tienen buen sazon, la alberca estaba fria pero el agua es a temperatura ambiente, cuando hace calor esta rica, la alberca no es techada, es al aire libre. Todo el tiempo nos apoyaron con lo que necesitamos, nos dieron toallas para la alberca, todo estuvo excelente.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Laura

Si buena hubicasion
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jessica Yadira

Personal muy amable, habitaciones muy limpias
Stayed 1 night in Apr 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, solo hace falta área de fumadores, pero todo excelente, y el agua del alberca un poco sucia.
Stayed 1 night in Apr 2026