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DoubleTree by Hilton Hotel Santiago - Vitacura

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Santiago - Vitacura

Lobby sitting area
Front of property
42-cm TV with cable channels
Coffee shop
Room, 1 King Bed | View from room

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Avenida Vitacura 2727, Las Condes, Santiago, 7550690
  • Costanera Center
    ‪3 min walk‬
  • Parque Arauco Mall
    ‪3 min drive‬
  • San Cristobal Hill
    ‪8 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(55 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 2 Double Beds

9.4 out of 10
Exceptional
(32 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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About this property

DoubleTree by Hilton Hotel Santiago - Vitacura

Hotel with free parking, a short walk to Costanera Center
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel Santiago - Vitacura offers 267 accommodations with laptop-compatible safes and a safe. Televisions come with cable channels.

Bathrooms include bathrobes and hairdryers. This Santiago hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Santiago - Vitacura. During your stay, you're just a quick walk from Costanera Center. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Quotidien Bistro, a bistro that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Costanera Center and a 5-minute drive from Parque Arauco Mall
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at DoubleTree by Hilton Hotel Santiago - Vitacura. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.
Quotidien Bistro – This bistro specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered.
Cafeteria Between – This café specialises in international cuisine. Open selected days.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; CLP 20,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafeteria Between
  • Quotidien Bistro

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 42-cm TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CLP 75000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 20000 per person
  • Airport shuttle fee: CLP 30000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CLP 30000 (one-way)
  • Late check-out fee: CLP 75000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
DoubleTree by Hilton Hotel Santiago - Vitacura offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Santiago Vitacura
Doubletree Hilton Vitacura
Doubletree Hilton Vitacura Hotel
Doubletree Hilton Vitacura Hotel Santiago
Doubletree Hilton Santiago Vitacura Hotel
DoubleTree Hilton Hotel Santiago Vitacura
DoubleTree Hilton Hotel Vitacura
Doubletree by Hilton Santiago Vitacura
DoubleTree by Hilton Hotel Santiago - Vitacura Hotel
DoubleTree by Hilton Hotel Santiago - Vitacura Santiago
DoubleTree by Hilton Hotel Santiago - Vitacura Hotel Santiago

DoubleTree by Hilton Hotel Santiago - Vitacura Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1011 reviews
Rating 8 - Good. 184 out of 1011 reviews
Rating 6 - Okay. 45 out of 1011 reviews
Rating 4 - Poor. 16 out of 1011 reviews
Rating 2 - Terrible. 14 out of 1011 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Mirta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way they greet you, with a delicious cookie. The service and attention are very good. Breakfast could have been faster; I had to wait 20 minutes for eggs, bread, and other items.
Stayed 3 nights in Apr 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien ubicado, cerca de varios puntos de interés. El personal del lobby es muy amable y diligente. Sin embargo, todo lo bueno que este hotel tiene se ve opacado en las noches. El restaurante/bar pone música con alto volumen y es perfectamente audible desde las habitaciones. Yo me hospedé 7 noches y en todas hubo música pasada la media noche. No me volvería a hospedar en este hotel por esa situación.
Stayed 7 nights in Apr 2025

8/10 Good

Javier

Stayed 1 night in Apr 2025

10/10 Excellent

veronica

Stayed 2 nights in Apr 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bing, Bloomington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super nice. We booked one day later than the check-in time. They did not charge us any extra fee and allowed us to stay on the day we arrived. Very considerate. We purchased breakfast and was amazed by the food quality and variety. Very good experience. Thanks to the hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Jonel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located and friendly service
Stayed 1 night in Mar 2025

8/10 Good

Lillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8th Floor Noisy due to the Event Room

The property was comfortable and clean. The only issue was that our room was on the left wing on the 8th floor and there is a event room on the 9th floor, and we heard all the noise until 2:00am Friday and Saturday. We were leaving on Sunday so I did not ask to be moved to a different room.
Stayed 5 nights in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was fluent in English and very helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

BENJAMIN, PALM SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, friendly staff, great breakfast, near the gym and the mall, and near the San Cristobal park.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2025

8/10 Good

Alan

Travelled with family
The breakfast its not as it used to. The staff was very helpful with all the requests.
Stayed 3 nights in Mar 2025

10/10 Excellent

Traian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barbara and Paulina were very helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Guillermo, Edmonton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 5 nights in Mar 2025

10/10 Excellent

Jo Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel is perfect! Metro station, Gran Torre Costanera just 5 mins walk from the hotel. A lot of dining options close by. It is a safe neighborhood. Hotel room clean and service was excellent. Can’t comment on the buffet breakfast since I usually skip it. Overall, I will be staying here again if ever I’m back in Santiago.
Stayed 4 nights in Feb 2025

8/10 Good

I-Shen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the shopping centre and plenty of dining option nearby. The reception staff are very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Kind staff.
Stayed 1 night in Mar 2025

6/10 Okay

Moises

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Reserva hotels.com no en sitema Double tree

Mi reserva estaba activa en Hotels.com sin embargo el hotel no contaba con ella. Llegamos a las 4 am despues de 7 hoas de vuelo para encontrarnos con este problema
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudia, Lakewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant the hotel offers breakfast was great!!! Eric and Estefania provided top notch service in the restaurant. Please let these 2 employees know they are doing a fantastic job and they deserve to be commended
Stayed 2 nights in Feb 2025

10/10 Excellent

Zi Kan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , good breakfast, good service, cross road highest building with shopping mall with food court.
Stayed 1 night in Feb 2025

6/10 Okay

Navya

Liked: Cleanliness
Disliked: Property conditions & facilities
shower didn’t have hot water
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

The hotel was in an excellent position, very close to the shopping mall with lots of restaurants close by. The bus stop for the hop on hop off bus was just 50 m away which was very convenient. The staff were very friendly and helpful. The room was spacious. The only drawbacks were not having a comfortable lounge for two people to sit on and the shower took a long time for the hot water to come through (and sometimes it didn’t come through). Would stay here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gabriel

Stayed 5 nights in Nov 2024