Holiday Inn Scranton East - Dunmore by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Scranton East - Dunmore by IHG

Indoor pool, open 9 AM to 11:00 PM, pool loungers
Breakfast and dinner served
Lobby
Meeting facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
200 Tigue Street, Scranton, PA, 18512
  • Place, Marywood University
    ‪2 min drive‬
  • Place, Nay Aug Park
    ‪3 min drive‬
  • Place, University of Scranton
    ‪5 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪13 min drive‬

Room options

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Scranton East - Dunmore by IHG

Family-friendly hotel connected to the convention centre in Scranton with free parking
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Scranton East - Dunmore by IHG offers 116 accommodations with video game consoles and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Scranton hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Scranton East - Dunmore by IHG. During your stay, you'll be connected to the convention centre and close to Scranton Lake Walking Path. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from University of Scranton and 6 minutes from Everhart Museum
Holiday Inn Scranton East - Dunmore by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5440 square feet (505 square metres) and includes a conference centre. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Holiday Inn Scranton East - Dunmore by IHG. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Scranton hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bistro Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bistro Bar – This bar only serves dinner. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13 for adults and USD 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro Bar
  • Bistro Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,440 square foot of space)
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 13 for adults and from USD 9 for children
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 11:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus East
Best Western Plus Scranton
Best Western Plus Scranton East
Best Western Plus Scranton East Dunmore
Best Western Plus Scranton East Hotel
Best Western Plus Scranton East Hotel Dunmore
Best Western Scranton
Best Western Scranton East
Best Western Scranton East Hotel
Scranton Best Western
Holiday Inn Scranton East Dunmore Hotel
Holiday Inn Scranton East Dunmore

Holiday Inn Scranton East - Dunmore by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 420 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy bed
Stayed 1 night in Sep 2025

6/10 Okay

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Toilets too low, bathroom lighting inadequate, bed too high. But, comfortable bed and good pillows
Stayed 1 night in Sep 2025

8/10 Good

Jermaine

Stayed 1 night in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tawney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was a good price and close to where we were going for an event. Staff handled concerns easily and quickly. We did not have any issues with our stay. We didn’t like that the hotel didn’t have an elevator and stairs were required to be used. It was hard to find our room and then we were put by an exit door which we did not like.
Stayed 1 night in Sep 2025

10/10 Excellent

LAURA, SUSQUEHANNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovations. Comfortable. Clean room. Staff were awesome and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond everything else, this place also has a billiard table for guests! Meals were great. Rooms comfortable and quiet. Building clean.
Stayed 1 night in Aug 2025

4/10 Poor

Kiel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The staff is amazing. The property is beyond dated. What modern hotel has hallway facing windows. The whole place needs a makeover to bring up to modern standards. As a stop over its fine but its not any better than a cheap motel.
Stayed 1 night in Aug 2025

8/10 Good

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The windows into the hallway were unusual. Seemed like it was a converted outdoor hallway. The walls were thin and you can hear next door conversations. But, it was clean and convenient.
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is certainly clean. All staff were helpful and friendly. A couple of drawbacks. The hotel's layout makes it easy to get lost, but staff are usually nearby and ready to help. The bed was higher than normal - too high to sit with feet on floor.
Stayed 1 night in Aug 2025

6/10 Okay

Diane

Business traveller
Disliked: Cleanliness
This hotel is very drab & dark in the rooms. Had to change rooms due to a noisy AC. Second room had light bulb out, bedside fixture was broken. Bathroom floor is sticky. Just staying an overnight - bed & pillows are comfy though!
Stayed 1 night in Aug 2025

10/10 Excellent

Jonnathan F

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the quietness.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Was very
Stayed 1 night in Jul 2025

10/10 Excellent

JC

Liked: Cleanliness, amenities, property conditions & facilities
Easy way to get everywhere
Stayed 2 nights in Jul 2025

8/10 Good

Dianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hotel was clean. Pool was warm and clean. I enjoyed being able to have drinks at the bar and dinner without having to leave the hotel. The breakfast was better than I expected. Location was convenient and safe. Room layout was a little odd (bathroom door wasn’t very private) and my room didn’t have a window. We got one of the last rooms and it was right near the pool but it closed at 10 so noise wasn’t an issue as I had first thought it might be. I enjoyed my stay and will stay again.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In need of a refund for poor condition of room: extremely humid, wetness on floor and on all bedding. We were told they were sold out and we were d jousted. Felt trapped.
Stayed 1 night in Jul 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean, comfy bed! The acoustics are terrible, so noisy. Also the lights from the main building come through the curtains.
Stayed 1 night in Jul 2025

10/10 Excellent

Solange

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating. Breakfast was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. But we were right outside the pool area so it was very very noisy. Not a terrible experience though, and close to Montage Mountain, which is why we were in the area!
Stayed 1 night in Jul 2025

6/10 Okay

Sydney

Stayed 1 night in Jul 2025

8/10 Good

Jessica

Travelled with family and small children
Liked: Amenities
This is your average roadside hotel. The hotel itself felt a bit dated—some of the flooring was uneven. That said, we were very impressed with the breakfast, which was not your usual hotel breakfast, but included multiple hot and cold menu items, as well as free kid’s meal.
Stayed 1 night in Jul 2025

8/10 Good

isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities
Hotel was short staffed. Erin was working the front desk and restaurant. Paid breakfasts were good, but staff shortages made service sacrificed. The staff truly were doing the best they could.
Stayed 3 nights in Jul 2025

8/10 Good

ANDREW, Canton

Stayed 1 night in Jul 2025