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ibis budget Singapore Clarke Quay

3.0 star property

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Outdoor pool
Exterior
Superior Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
20 Hong Kong Street, Singapore, 059663
  • Place, Clarke Quay Central
    ‪2 min walk‬
  • Place, Boat Quay
    ‪3 min walk‬
  • Place, Raffles Place
    ‪7 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(23 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Double Bed

7.2 out of 10
Good
(27 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Multiple Beds

Superior Double Room, Multiple Beds | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Multiple Beds

7.0 out of 10
Good
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(19 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds

7.6 out of 10
Good
(4 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

ibis budget Singapore Clarke Quay

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Ibis budget Singapore Clarke Quay offers 101 air-conditioned accommodations with a hairdryer and an iron/ironing board. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at ibis budget Singapore Clarke Quay. During your stay, you're just a quick walk from Raffles Place. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the café
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Raffles Place and Bugis Street Shopping District
Ibis budget Singapore Clarke Quay offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. There's an onsite business centre.

WiFi is free in public spaces. The business-friendly ibis budget Singapore Clarke Quay also features tour/ticket assistance, dry cleaning/laundry services, and a front desk safe. Self parking is free.

This 3-star Singapore hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 10:30 AM.
Brekkie X Grill – This café only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:30 AM for a fee: SGD 15.59 for adults and SGD 15.59 for children
  • A restaurant

Restaurants on site

  • Brekkie X Grill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in

Information provided by the property may be translated using automated translation tools

Guests must contact the property 1 day prior to check-in to confirm whether quarantine or non-quarantine accommodations are required.

Access methods

Staffed front desk, smart lock

Pets

  • Pets and service animals are not allowed at ibis budget Singapore Clarke Quay

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately SGD 15.59 for adults and from SGD 15.59 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Fragrance Hotel-Riverside

Fragrance Hotel-Riverside Hotel

Fragrance Hotel-Riverside Hotel Singapore

Fragrance Hotel Riverside

Fragrance Hotel

Fragrance Riverside

ibis budget Singapore Clarke Quay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 283 out of 1001 reviews
Rating 8 - Good. 383 out of 1001 reviews
Rating 6 - Okay. 217 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary jane

Liked: Cleanliness, amenities, property conditions & facilities
Price is just right
Stayed 1 night in Feb 2026

8/10 Good

Joseph, Colorado Springs

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It is a good location to central Singapore and a Metro station. The front desk people were very very helpful on giving directions and suggestions. Special kudos to Natasha and a fellow on the early morning desk and to the two ladies who worked the afternoon shift.
Stayed 3 nights in Jan 2026

8/10 Good

Roger

Liked: Cleanliness, amenities
The location is fantastic. You're a five minute walk from the Riverside Promenade, Canning Park, Chinatown Station, and you're practically across the street from Clarke Quay. The room itself is small but it works well enough, I suppose.
Stayed 3 nights in Feb 2026

10/10 Excellent

Regan

Liked: Cleanliness, amenities, property conditions & facilities
Great place very clean excellent staff 👍
Stayed 2 nights in Jan 2026

8/10 Good

Maria Patricia, Coquitlam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean, rate was reasonable and location was good. The only improvement I can recommend is to have a barrier for shower water so that it doesn’t flow towards people using the sink and toilet.
Stayed 1 night in Feb 2026

8/10 Good

Joan

Liked: Cleanliness, staff & service
Staff were excellent, very courteous and helpfull
Stayed 5 nights in Jan 2026

6/10 Okay

Kellie

Disliked: Amenities
Room was in average condition. Shower was leaking out of the showerhead in all directions. Apart from the great location, i probably wouldnt stay there again.
Stayed 2 nights in Feb 2026

2/10 Terrible

Päivi

Travelled with group
Disliked: Staff & service, amenities
Tukkainen huone, ahdas, ei ikkunaa .
Stayed 2 nights in Feb 2026

8/10 Good

Asad

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bathroom had a shower that basically got everything wet and is just built into the bathroom
Stayed 3 nights in Jan 2026

10/10 Excellent

Yelena

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Jan 2026

10/10 Excellent

Timothy

Travelled with family
Liked: Amenities
The room was clean and well presented, the staff were very friendly, the pool was great. Location was extremely good. Would definitely recommend it to anyone and will certainly use it again next time.
Stayed 2 nights in Jan 2026

8/10 Good

Maricela

Stayed 2 nights in Jan 2026

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Localização excelente!!! Funcionários muito atenciosos! Limpeza boa também! Confesso que para padrão Ibis Budget superou positivamente minhas expectativas. Piscina boa! Café da manhã para o padrão da rede bom também. Custo benefício excelente!
Stayed 3 nights in Jan 2026

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was especially excellent & helpful. Location was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service
Staff was very friendly, helpful and professional. Nice room good location.
Stayed 4 nights in Jan 2026

8/10 Good

YING YI YVONNE

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and it's really really close to everything, 3 mins walk to Clarke Quay tourist spot, next to both mrt and bus stops, best for tourist who's only going to spend 2-3 days in SG :)
Stayed 2 nights in Nov 2025

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great short stay. Staff were helpful and very friendly.
Stayed 3 nights in Dec 2025

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was really nice. The location is perfect. You are right beside everything you need. You can walk everywhere as it’s such an easy city to maneuver in. We did get the base room which is very small and has no window. Be aware if that bothers you. For us it was perfect. And we spent our time at the pool upstairs anyways when relaxing.
Stayed 3 nights in Jan 2026

6/10 Okay

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Very small room , shower room was odd , limited breakfast menu
Stayed 2 nights in Dec 2025

6/10 Okay

Xavier

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff are very friendly, very helpful, very kind. A plus for having a small fridge, plenty of lights and outlets. Ive stayed there before, so i knew the room is tiny, no place for storage, its a wet bath and entire bathroom gets wet when you shower. Seems the bathroom is always clogged and you stand in 2 inches of water each time you shower. Room and bathroom very clean, clean sheets, extra pillows, great towels, big screen tv and coffee machine all a plus. Unfortunately, bed is super uncomfortable. A/c seems to turn off or adjust the temperature in middle of the nite. Always gets hot during the evening. Breakfast thats included is just bad. No juice, only flavored water or "orange powedered drink, all the pastries, croissants are always stale, very little variety and eggs predone and only sunny side up or omelet, depending on the day. Hiwever, the breakfast staff could not be any nicer and trying to accommodate. Super super nice and try so hard to.please. unfortunately it doesnt help the bad breakfast. Apparently they do coffee to orefer i thonk, but was never made aware, i just saw a cappuccino served once. Staff great! Breakfast not so great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Regan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent super friendly staff especially Amirah & Natasha who were mega helpful on tips on what to do & where to go in Singapore. Excellent hotel , love it .
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The room was perfect and all members of staff from night and day reception to lady who looked after room were excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
The place was clean, pretty central and provides exactly what mentions in its profile. The staff were extremely friendly and helpful. I’d totally stay here again if I return to Singapore. Maybe next time I’d upgrade to a room with windows.
Stayed 2 nights in Dec 2025

6/10 Okay

Zhuguo

Stayed 1 night in Nov 2025

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is good enough for solo traveller. Plus points: Good location-5min walk from Clarke Quay MRT Station. Room aircon is strong and you can adjust it too. Hotel and restaurant staff are nice and courteous. Tea and coffee in the room (but no mineral water bottle). Toothbrush provided, shampoo and body wash via dispenser. There's a safe and luggage rack too. Cons: En-suite bathroom is small. Ok for me but some may not like it as there is no separate partition for bathing, i.e. the whole floor and toilet bowl will be wet. No room slippers. No face towel, no hand soap, no hair conditioner. Overall, still a good place to stay if you are not fussy, prefer a central location and spend little time in the room.
Stayed 1 night in Nov 2025