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"Bathroom smelled bad the entire time, the room and bed was smaller than we expected and the room got very cold during the night. Staff was excellent ... " More

By a verified traveller on Wed 20 Mar 2024

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€86* Per night/room 27 May - 28 May

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Small Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at Queen's Hotel by First Hotels gets good marks from our customers. During your stay, you're just a quick walk from Drottninggatan. Free WiFi in public areas, a free manager's reception and dry cleaning service are available.

  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the breakfast and the helpful staff
  • 15 minutes by foot from Stockholm Palace and a 2-minute drive from Stockholm City Hall

Queen's Hotel by First Hotels ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Queen's Hotel by First Hotels

Everyone (9) Couples (3) Family (3)
3 out of 5
Bathroom smelled bad the entire time, the room and bed was smaller than we expected and the room got very cold during the night. Staff was excellent and friendly, breakwast was very good, and the location was perfect.

Posted by on 20 Mar 2024

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Comment from Hotel Management

26 Mar 2024 by Front Desk

We are sorry to hear that your experience did not live up to expectations. We appreciate your feedback and will work to improve.

4 out of 5
Did the trick for a quick weekend away

Posted by on 15 Oct 2023

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Comment from Hotel Management

16 Oct 2023 by Front Desk

Thank you so much for your review.

4 out of 5
place, price

Posted by on 2 Aug 2022

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4 out of 5

Posted by on 16 Feb 2024

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Comment from Hotel Management

6 Mar 2024 by Front Desk

Thank you for your review

5 out of 5
Top Location and very friendly staff

Posted by on 4 Oct 2022

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4 out of 5
Personal ist sehr freundlich und hilfsbereit. Frühstücksbuffet lecker. Lage ist Top. Aner Sauberkeit im Zimmer war sehr schlecht

Posted by on 12 May 2022

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Comment from Hotel Management

13 May 2022 by Julia, Front Desk

Dear Jennifer, Thank you for your review, we hope to see you again soon.

5 out of 5
Iloinen asiakaspalvelu. Siisti huone, persoonallinen hotelli.

Posted by on 12 May 2020

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Comment from Hotel Management

5 Jun 2020 by Queens hotel

Dear guest, Thank you for staying with us at Queen's Hotel and thank you for your positive feedback. We are glad that you enjoyed your stay and we looking forward to having you again as a guest in our hotel. Best Regards

4 out of 5
Loistava sijainti ja miellyttävä rakennus. Henkilökunta oli todella ystävällistä ja auttavaista. Aamiainen oli runsas. Huoneemme oli kylmä ensimmäisenä yönä, mutta saimme varapatterin joka lämmitti huoneen.

Posted by on 6 Oct 2019

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Comment from Hotel Management

7 Oct 2019 by Front Desk

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Guter Service, grosses Frühstücksbuffet, super Standort Preis/Leistung top.

Posted by on 1 Oct 2019

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Comment from Hotel Management

7 Oct 2019 by Front Desk

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Huone oli puhdas ja siisti. Ainut häiriö oli ulkoa kantautuva melu, kun vaarit olivat menneet kiinni.

Posted by on 30 Sep 2019

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Comment from Hotel Management

30 Sep 2019 by Front Desk

Thanks for staying with us. We appreciate your feedback!

Property Features

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Queen's Hotel by First Hotels. Parking is available for a fee. This 3-star Stockholm hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Stockholm Central Station (1 km / 0.6 mi)
  • Metro station: Hotorget T-Bana (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Queen's Hotel by First Hotels offers 62 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast daily. The hotel hosts a free manager's reception daily.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SEK 250.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Cashless payment methods are available for all transactions.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 8
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: SEK 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Queen's Hotel Stockholm
  • Queen's Stockholm
  • Queen's Hotel
  • Queen's By First Hotels
  • Queen's Hotel by First Hotels Hotel
  • Queen's Hotel by First Hotels Stockholm
  • Queen's Hotel by First Hotels Hotel Stockholm

You should know

  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.