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Novotel Suzhou SIP

4.0 star property

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Photo gallery for Novotel Suzhou SIP

Indoor pool
View from room
Serves lunch and dinner
Garden
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
688 Suzhou Avenue East, Suzhou, 215027
  • Place, Jinji Lake
    ‪4 min walk‬
  • Place, Suzhou Culture and Arts Center
    ‪6 min walk‬
  • Place, Suzhou International Expo Center
    ‪10 min walk‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • Partial lake view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed

  • Partial lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Premier Room, 2 Single Beds

  • Partial lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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Exterior
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4.5 out of 5, Wonderful, 531 reviews
The price is €59
includes taxes & fees
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About this property

Novotel Suzhou SIP

This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and 24-hour room service. Housekeeping is available on request.
Novotel Suzhou SIP offers 306 accommodations with minibars and a safe. Beds feature premium bedding. Cable televisions are provided. Bathrooms include bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they enjoy the overall property condition at Novotel Suzhou SIP. During your stay, you're just a quick walk from Jinji Lake. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Square, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute walk from Jinji Lake and 8 minutes on foot from Suzhou Culture and Arts Center
Novotel Suzhou SIP offers its guests an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 4521 square feet (420 square metres) and includes conference space. The business-friendly Novotel Suzhou SIP also features a garden, concierge services, and laundry facilities. Free self parking is available.

This 4-star Suzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Square – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bo Ya Xuan – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Gourmetbar – This lobby lounge specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 128 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bo Ya Xuan
  • Gourmetbar
  • The Square

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,521 square feet of conference space
  • Business centre

Outdoors

  • Garden

Accessibility

  • Area rugs in room
  • Lift

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Suzhou SIP

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Disposable personal items are available on request.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Novotel Suzhou SIP Hotel
Novotel SIP Hotel
Novotel SIP
Novotel Suzhou Sip (opening February 2016)
Novotel Suzhou Sip (opening March 2016)
Novotel Suzhou SIP Hotel
Novotel Suzhou SIP Suzhou
Novotel Suzhou SIP Hotel Suzhou

Novotel Suzhou SIP Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 147 out of 252 reviews
Rating 8 - Good. 85 out of 252 reviews
Rating 6 - Okay. 18 out of 252 reviews
Rating 4 - Poor. 1 out of 252 reviews
Rating 2 - Terrible. 1 out of 252 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

YU-YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is wonderful and clean.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

YU-YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Toru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is very nice　There are restaurants nearby and the area around the lake is lively at night, but not noisy.　The hotel was quiet and very nice. I want to come again.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Jordan Shihern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally at the expo so very convenient if attending conferences there. Nice view of the trouser building and jinji lake.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Boon Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly & helpful!
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Kevin

The view. The service.
Stayed 6 nights in Aug 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Generally a nice stay

It's an extremely convenient if you are attending any congress at the Expo next to the hotel. Overall, the room is clean and tidy. I like the balcony area I could relax a bit after work. There was slight cigarette smell. I hope the room service would extend the servicing hour and the bar would have opened.
Stayed 4 nights in Jun 2023
Verified

8/10 Good

You-Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one answers room service so I have to order food delivery at 2230.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
插頭無法使用, 以及吹風機風速跟熱度需改善, 景觀房房間角落老舊
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Toru

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
全てにおいて100点をあげたい。 が、シャワーだけお湯になるのが遅すぎた。不満は一点。それだけ！ 景色は綺麗、スタッフも丁寧で優しい、プールも綺麗、周りも散歩して楽しい、飲食店が近くに有る。本当に満点に近い99点です
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Tak On

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推介

酒店正門側便是地鐵站，去那都非常方便。前台職員主動介紹周邊景點，更介紹不同的食肆，幫助了自由行的我們不少。
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon emplacement pour un bon rapport qualité prix

Emplacement calme bord de lac et centre expo métro au pied de l’hôtel Attention aux horaires du petit-déjeuner Et la Clim de la chambre pas très efficace a mon goût
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アクセス良好

地下鉄出口からほぼ直結、国際空港から蘇州行きのバスの停留所前で便利。
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

MACKENZIE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Good Location and Service! The Rest Left Wanting

The location was decent, right across from a boardwalk with a cat cafe and other cafes were nearby. They staff was prompt and services requested were prompt. However, the bedding (sheets and pillows) and supplied toiletries were of poor quality. The bedding was scratchy with uncomfortable pillows. The toiletries were cheap and left the skin dry and itchy. The price did not match expectations.
Stayed 3 nights in Jan 2022
Verified

8/10 Good

WAI KEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這次蘇州旅遊，適逢新冠狀病毒入侵，以致全城在新年都靜下來。 幸好還有一間好的酒店，食住都有好的享受吧！ 由衛生、前枱接待的人員、以至廚房廚師、及清潔的工友等等，都能鎮靜地提供專業的服務。 在艱難的環境下見到希望。
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

zaggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に綺麗なホテルでした、 チェックイン時に150元追加すれば湖側の部屋にチェンジできると言うので変えてもらいました。 部屋にはガラス張りしてあるベランダがあり、嫌いな夜景が観れました。 朝、ベランダから湖を見ることができましたが、遠くに小さく見えただけでした。でも変えて良かったかな？
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

HYUN JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 호텔입니다

좋은 호텔입니다 직원이 친절합니다
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

HYUN JIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 호텔입니다

좋은 호텔입니다 직원이 친절합니다
Stayed 1 night in Dec 2019
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to moon bay

Pleasant enough , good location and good sized clean room . The lobby doesn’t really have much . Swimming pool is very nice , good size and nice lightning . Sauna was freezing cold . I would stay here again if wanted to be in that location
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

CHIA MEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的住宿

是個很舒適的環境服務人員也親切。對面就是金雞湖還可以散步。旁邊有shopping mall.地點很方便
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的飯店

住宿過程非常良好，是下次會再考慮的飯店之一
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Hui-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店清潔阿姨很棒，隨意放的衣服阿姨還幫忙摺疊，整體很乾淨，但如果飯店內有販賣機就更好了...
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

一次被前台接待破坏的入住体验

入住体验不佳，我们大约下午两点半左右到达酒店，前台说没有房间打扫出来，在我们等待了两个小时之后，经过数次催促，并且看到无数比我们晚到的客人入住之后我们仍然没有房间，并且几次询问，前台换人也不交接提醒我们再等待，直到忍无可忍，发了脾气才安排好房间，这时候离进店已经过了两个多小时。而且接待对我们一家甩脸色，态度不好，非常让人失望
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sogar Internet funktioniert gut!!!!!!!!!!!!!!!!!!!!!!!
Stayed 10 nights in Sep 2019