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Best Western Casula Motor Inn

4.0 star property

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Photo gallery for Best Western Casula Motor Inn

Deluxe Room, Multiple Beds, Non Smoking, Balcony | Private kitchen | Electric kettle
Exterior
Exterior
Courtyard
Daily cooked-to-order breakfast for a fee

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
667 Hume Highway, Casula, NSW, 2170
  • Casula Mall
    ‪2 min drive‬
  • Westfield Liverpool
    ‪6 min drive‬
  • Liverpool Hospital
    ‪7 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Balcony

Deluxe Room, Multiple Beds, Non Smoking, Balcony | Living area | 39-inch TV with digital channels

Deluxe Room, Multiple Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Room, Multiple Beds, Non Smoking, Kitchen

Executive Room, Multiple Beds, Non Smoking, Kitchen | Private kitchen | Electric kettle

Executive Room, Multiple Beds, Non Smoking, Kitchen

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Apartment, Multiple Beds, Non Smoking, Balcony (Separate Living Room)

Executive Apartment, Multiple Beds, Non Smoking, Balcony (Separate Living Room) | Living area | 39-inch TV with digital channels

Executive Apartment, Multiple Beds, Non Smoking, Balcony (Separate Living Room)

  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Executive Two-Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Deluxe Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Twin Room

Interior

Deluxe Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

1 Queen Bed, Non-Smoking, Deluxe Room, Soundproof, Wi-Fi, Work Desk, Reverse Cycle Air Conditioning

  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Room With Disability Access

  • Sleeps 2
  • 1 Queen Bed

Executive Room Queen And Single

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Disability Access Room

  • Sleeps 2
  • 1 Queen Bed

Executive Studio Apartment

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Similar properties

Exterior

Mercure Sydney Liverpool

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1001)
The price is €124
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Mercure Sydney Liverpool

About this property

Best Western Casula Motor Inn

Hotel in Sydney with free parking
Dry cleaning, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and camper van/bus/lorry parking are on-site.
Best Western Casula Motor Inn offers 31 air-conditioned accommodations with a safe and a hairdryer. Digital televisions are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western Casula Motor Inn. During your stay, you'll be within walking distance of Crossroads Homemaker Centre. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes on foot from Crossroads Homemaker Centre and a 2-minute drive from Leacock Regional Park
As a guest of Best Western Casula Motor Inn, you'll find tour/ticket assistance, a garden, and laundry facilities. WiFi and wired Internet are free in public spaces. Best Western Casula Motor Inn also features dry cleaning/laundry services, a front desk safe, and camper van/bus/lorry parking. Free self parking is available.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: AUD 5.50 to 30 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet (80 centimetre high)
  • Handrails in hallways (95 centimetre high)
  • Raised toilet seat (46 centimetre high)
  • Roll-in shower (90 centimetre wide)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (104 centimetre high)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 39-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5.5 to 30 per person
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Casula Motor
Best Western Casula Motor Inn
BEST WESTERN Casula Motor Inn Liverpool
Best Casula Motor Casula
Best Western Casula Motor Inn Hotel
Best Western Casula Motor Inn Casula
Best Western Casula Motor Inn Hotel Casula

Best Western Casula Motor Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 296 out of 417 reviews
Rating 8 - Good. 104 out of 417 reviews
Rating 6 - Okay. 14 out of 417 reviews
Rating 4 - Poor. 3 out of 417 reviews
Rating 2 - Terrible. 0 out of 417 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Pat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Convenience location.
Stayed 1 night in Apr 2025

10/10 Excellent

mr james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unwelcoming, hostile, unfriendly, intrusive, eerie

FELT SO UNEASY I LEFT MY STUFF & PAID FOR ANOTHER HOTEL NEARBY & SLEPT THERE OVERNIGHT. Its clean & has the basics to shower, sleep. But its sterile, unwelcoming, eerie. Excessive cameras. Lack of garden, colour & character. The main thing that made me feel unsettled, were the managers who were unfriendly, almost hostile, stern.I was asked 3 times at check in if my partner was staying with me. I travel alone as a single woman & this was extremely concerning for me. No offers to help me with my luggage up the stairs (no lifts) even though i was the only customer around. I had a friend over that afternoon. I had already told them on check in that he would arrive at 4pm for a couple hours & was told I was not to have people coming & going, but he didnt need to present at reception as he wasnt staying overnight. When my friend left, they took a photo of my friend & his car without asking or giving explanation. Worst still, everytime I left my room, the managers were sitting or standing in the small carpark near rooms, talking quietly and seemed to be just watching all the rooms. I felt like i was under surveillance. When I asked them for clean towels the next day, they complained. I was so uneasy by their presence & behavior that I spent an extra 200 to sleep elsewhere on the second night. They made me stand & wait while they inspected my room during the checkout process. Even the cleaner seemed nervous & uncomfortable & anxious near them. Dont waste money. Go across the rd!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation and lovely staff. Pub across the road with great meals.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas, Gaithersburg

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great simple hotel and the owners are very friendly and attentive. I would recommend it if you want something basic at a fair price. Just beware that the internet speeds are very slow so if you need to do any work that needs bandwidth come with your own hotspot. The cellular signal is good at the property.
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and clean. Great access to get the hell out of Sydney straight onto the Hume in the morning. The internet was shockingly slow.
Stayed 1 night in Jan 2025

10/10 Excellent

Sonia

Stayed 1 night in Nov 2024

10/10 Excellent

Shaye

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, well kept room and comfy beds
Stayed 1 night in Dec 2024

8/10 Good

Shaye

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and staff

This was second visit to this hotel and we weee very happy with our stay. The owner/Manager and staff are excellent and go out of their way to make sure we had a great stay. The room was extremely clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodation and conveniently located.

We were very impressed with the hotel staff. They were friendly, helpful and courteous. Our room was excellent - spotlessly clean and comfortable. The hotel was in an excellent location and very convenient to dining options and access to the M31. We would definitely stay at this hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

Reynaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sparkling clean

Good room
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a weary traveller with a no fuss check in and great staff,
Stayed 1 night in Oct 2024

8/10 Good

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, easy parking. Need to take your own cutlery etc for the room. Only tea cups, glasses and teaspoons supplied.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and friendly staff. Will definitely stay again!
Stayed 1 night in Jul 2024

8/10 Good

Warren

Travelled with family
Liked: Cleanliness
The room was clean and serviced daily. Staff were friendly. Would have liked a microwave, plates and cutlery in the room. Overall our stay was pleasant
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

Booked hotel for my parents traveling alone... they loved it! Great location, easy access to everything. Very clean throughout, big rooms with all the amenities, felt very safe. Most of all, they raved about the staff! Friendly, Kind and always willing to help. Thank you too everyone. Highly recommend.
Stayed 8 nights in May 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Care with Service Beyond

Brilliant customer service only to eager to help in anyway possible. Wonderful owners
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, friendly, clean and ideal location.

It was a fantastic stay. I can't thank the man on the desk enough for everything he did to help us out and make our stay so enjoyable. The best srrvice ever, thank you.
Stayed 1 night in May 2024

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service very friendly lovely feel about the place. Great breakfast. Would do go there again
Stayed 1 night in May 2024