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The Fullerton Hotel Sydney

5.0 star property

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Photo gallery for The Fullerton Hotel Sydney

Deluxe Suite (Club Access) | 1 bedroom, minibar, in-room safe, desk
Lobby
Lobby
Breakfast, lunch and dinner served
Deluxe Suite (Club Access) | 1 bedroom, minibar, in-room safe, desk

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available

Explore the area

Map
1 Martin Place, Sydney, NSW, 2000
  • Circular Quay
    ‪12 min walk‬
  • Sydney Opera House
    ‪17 min walk‬
  • Sydney Harbour Bridge
    ‪2 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

View all photos for Executive Deluxe Twin Room (Club Access)

1 bedroom, minibar, in-room safe, desk

Executive Deluxe Twin Room (Club Access)

9.0 out of 10
Wonderful
(15 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Deluxe King Room (Club Access)

1 bedroom, minibar, in-room safe, desk

Executive Deluxe King Room (Club Access)

9.6 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Deluxe Twin Room

Heritage Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Heritage Deluxe Twin Room

8.4 out of 10
Very good
(20 reviews)
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Tower Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Tower Deluxe Twin Room

9.4 out of 10
Exceptional
(43 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Superior King Room (Club Access)

Executive Superior King Room (Club Access) | 1 bedroom, minibar, in-room safe, desk

Executive Superior King Room (Club Access)

9.0 out of 10
Wonderful
(19 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Atrium King

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Tower Atrium King

9.8 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Deluxe King Room

Heritage Deluxe King Room | 1 bedroom, minibar, in-room safe, desk

Heritage Deluxe King Room

9.8 out of 10
Exceptional
(17 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Tower Superior Twin Room

9.4 out of 10
Exceptional
(23 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite (Club Access)

1 bedroom, minibar, in-room safe, desk

Executive Suite (Club Access)

9.4 out of 10
Exceptional
(14 reviews)
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Superior King Room

1 bedroom, minibar, in-room safe, desk

Tower Superior King Room

9.4 out of 10
Exceptional
(203 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Club Access)

Deluxe Suite (Club Access) | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite (Club Access)

9.0 out of 10
Wonderful
(12 reviews)
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Premium King Room

1 bedroom, minibar, in-room safe, desk

Tower Premium King Room

9.4 out of 10
Exceptional
(75 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Premium Twin Room

1 bedroom, minibar, in-room safe, desk

Tower Premium Twin Room

9.4 out of 10
Exceptional
(43 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Tower Deluxe King Room

Tower Deluxe King Room | 1 bedroom, minibar, in-room safe, desk

Tower Deluxe King Room

9.2 out of 10
Wonderful
(64 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Superior King Room

1 bedroom, minibar, in-room safe, desk

Heritage Superior King Room

9.2 out of 10
Wonderful
(23 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Deluxe King Room

1 bedroom, minibar, in-room safe, desk

Heritage Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Heritage Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Deluxe Two Double Room

1 bedroom, minibar, in-room safe, desk

Executive Deluxe Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Tower Superior King Room

1 bedroom, minibar, in-room safe, desk

Tower Superior King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe King Room

1 bedroom, minibar, in-room safe, desk

Executive Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Tower Deluxe Two Double Room

1 bedroom, minibar, in-room safe, desk

Tower Deluxe Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Tower Premium Two Double Room

1 bedroom, minibar, in-room safe, desk

Tower Premium Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Tower Superior Two Double Room

1 bedroom, minibar, in-room safe, desk

Tower Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Heritage Superior King Room

1 bedroom, minibar, in-room safe, desk

Heritage Superior King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Superior King Room

1 bedroom, minibar, in-room safe, desk

Executive Superior King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Tower Deluxe King Room

1 bedroom, minibar, in-room safe, desk

Tower Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Tower Premium King Room

1 bedroom, minibar, in-room safe, desk

Tower Premium King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Tower Atrium King Room

1 bedroom, minibar, in-room safe, desk

Tower Atrium King Room

  • Sleeps 3
  • 1 King Bed

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About this property

The Fullerton Hotel Sydney

Luxury hotel with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
The Fullerton Hotel Sydney offers 416 accommodations with DVD players and minibars. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 14 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Endota Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open selected days.
The Fullerton Hotel Sydney's great location gets high marks from our customers. During your stay, you're just a quick walk from Pitt Street Mall. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to body treatments, facials or manicures and pedicures at Endota Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, cleanliness, spaciousness and overall comfort
  • Steps from GPO Sydney and Pitt Street Mall
The Fullerton Hotel Sydney offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 22604 square feet (2100 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury The Fullerton Hotel Sydney. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
The Place – This restaurant serves breakfast, lunch and dinner.
The Bar – This lobby lounge serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per night)
  • Secured parking on site (AUD 66 per night; includes in/out privileges)
  • Secured, covered valet parking on site (AUD 115 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: AUD 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bar
  • The Place

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Shopping

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 22,604 square feet of conference space
  • Business centre

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 31 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 45 per person
  • Secured self-parking fee: AUD 66 per night (in/out privileges)
  • Valet parking fee: AUD 115 per night (in/out privileges)
  • Nearby parking fee: AUD 25 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number ACN 606 912 752, ABN 66 911 549 157
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Sydney Westin
Westin Hotel Sydney
Westin Sydney
Westin Sydney Hotel
Westin Sydney Hotel Sydney
The Westin Sydney
The Fullerton Sydney Sydney
The Fullerton Hotel Sydney Hotel
The Fullerton Hotel Sydney Sydney
The Fullerton Hotel Sydney Hotel Sydney

The Fullerton Hotel Sydney Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1832 out of 2471 reviews
Rating 8 - Good. 396 out of 2471 reviews
Rating 6 - Okay. 139 out of 2471 reviews
Rating 4 - Poor. 66 out of 2471 reviews
Rating 2 - Terrible. 38 out of 2471 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly staff
Stayed 5 nights in Mar 2025

10/10 Excellent

leilani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly a and accommodating from luggage to checking until check out. Clean and smells good. Accessible to everything. Shopping restaurant and transportation
Stayed 3 nights in Apr 2025

10/10 Excellent

WEI QUN

Liked: Cleanliness, staff & service, property conditions & facilities
Such an elegant place with richful history, all staffs I came across were so professional, very good location. Good view of the clock town, can't ask for more.
Stayed 3 nights in Apr 2025

10/10 Excellent

SWEE GUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Sandra

Stayed 1 night in Apr 2025

10/10 Excellent

EDWIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We certainly had a memorable and meaningful stay at The Fullerton Sydney. This was our first visit to Australia during a special occasion as we celebrated our 40th wedding anniversary. Room was spacious and very clean and the Buffet breakfast at The Place excellent. We would definitely choose this hotel in the heart of downtown if we returned to this splendid and charming city again. Very grateful to The Fullerton Hotel Staff! Edwin & Joham Rivera Utah, USA
Stayed 3 nights in Apr 2025

10/10 Excellent

Chuan Hock

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

6/10 Okay

Hao

Stayed 1 night in Apr 2025

10/10 Excellent

SITTIKORN

Stayed 2 nights in Apr 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 hour delay in checking was not ideal
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and well presented. They were very busy and we had to wait a long time for our bags to be brought up. Also disappointed we were charged for the mini bar when we didn't use, still awaiting our refund.
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff

Great staff great location and a breakfast to die for..
Stayed 2 nights in Apr 2025

10/10 Excellent

MARIANA, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, we had a wonderful time
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are well maintained, very comfortable. Location is great, very central and close to public transport and attractions. The gym is also pretty good with modern machines and a quiet environment. Beautiful historical place
Stayed 5 nights in Apr 2025

10/10 Excellent

Scott, Arbroath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely 5 star hotel, yes it might be looking a bit tired with some of the fittings showing slight ware. I believe it’s 6 years since it was new, so you have to expect some sign of usage. The staff were excellent and very knowledgeable and accommodating to my needs. The hotel was central to most of the shops and close to the bridge/ harbour area. The gym is very good.
Stayed 5 nights in Apr 2025

6/10 Okay

Fiona

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Decline in service & standards

We usually love staying at the Fullerton and stay there frequently - at least 4-6 times per year. However there has been a marked decline in service 1. Concierge - on arrival the usual man on concierge in the driveway was not on. We carried our own bags to the trolley while he spoke for 10 mins to taxi driver. 2. Checkin - checking was time consuming and incorrect. 3. Room service - we asked 4 times (at reception twice, calling twice and ordering on the iPad) for ice and glasses. They never arrived. 4. Reception - no one picks up the telephone at the reception desk. Eventually we went down in person. Twice. 5. Special requests - I ordered the special lips cake for my fiancé as a surprise as this trip revolves around our wedding rings. On arrival I requested the cake for the second night. It arrived on the wrong day at wrong time as we were heading out, ruining the surprise. 6. Check out - I have still not received the invoice / receipt by email 7. Fire drill - we appreciate the need to run fire drills. But running them from 6.45-8.45am on a Monday morning shoes extremely poor planning and foresight. We really hope this is just an anomaly. As the Fullerton is a beautiful hotel in a lovely part of the city. Perfect for me working and my fiancé to accompany me. This trip though felt like the standards were v low.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most amazing stay at The Fullerton. The staff were so accommodating and friendly. We asked to move rooms because of the bathroom layout - it was no trouble and our bags were already in the new room. The room was modern, clean and extremely quiet. Highly recommend to anyone wanting to stay extremely central in sydney.
Stayed 1 night in Apr 2025

4/10 Poor

Gunalan, Ann Arbor

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Staff at the front office are unprofessional and not on top of things. It took me three separate 20 minute long waits and multiple conversations with equally clueless staff before I could get a change of room. Not a hotel you want to go to for long stays.
Stayed 9 nights in Apr 2025

8/10 Good

Elena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, lovely accommodation
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025