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The Parkview Hotel

3.5 star property

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Photo gallery for The Parkview Hotel

Front of property
Fitness facility
Lobby
Parkview Double | 1 bedroom, premium bedding, laptop workspace, iron/ironing board
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
713 E Genesee St, Syracuse, NY, 13210
  • Place, The Oncenter
    ‪8 min walk‬
  • Place, Syracuse University
    ‪11 min walk‬
  • Place, JMA Wireless Dome
    ‪18 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Parkview King

1 bedroom, premium bedding, laptop workspace, iron/ironing board

Parkview King

9.0 out of 10
Wonderful
(110 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Parkview Suite

Parkview Suite | 1 bedroom, premium bedding, laptop workspace, iron/ironing board

Parkview Suite

9.4 out of 10
Exceptional
(48 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Parkview Double

Parkview Double | 1 bedroom, premium bedding, laptop workspace, iron/ironing board

Parkview Double

8.2 out of 10
Very good
(59 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Parkview King Accessible

1 bedroom, premium bedding, laptop workspace, iron/ironing board

Parkview King Accessible

9.2 out of 10
Wonderful
(27 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.8 out of 5, Good, 1,008 reviews
The price is €91
includes taxes & fees
26 Apr - 27 Apr
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About this property

The Parkview Hotel

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and a meeting room are on-site.
The Parkview Hotel offers 83 accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the convenient parking at The Parkview Hotel. During your stay, you're just a quick walk from Community Folk Art Center. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have really good things to say about the accommodation, from the cleanliness and comfy beds to the overall comfort and spaciousness
  • Within a 15-minute walk of Everson Museum of Art and The Oncenter
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at The Parkview Hotel. Self parking is free.

This 3.5-star Syracuse hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1920
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Parkview
Parkview Hotel BW Premier Collection Syracuse
Parkview Hotel Syracuse
Parkview Syracuse
Parkview Hotel BW Premier Collection
Parkview BW Premier Collection Syracuse
Parkview BW Premier Collection
The Parkview Hotel Hotel
The Parkview Hotel Syracuse
The Parkview Hotel Hotel Syracuse
The Parkview Hotel BW Premier Collection

The Parkview Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 870 out of 1538 reviews
Rating 8 - Good. 384 out of 1538 reviews
Rating 6 - Okay. 147 out of 1538 reviews
Rating 4 - Poor. 81 out of 1538 reviews
Rating 2 - Terrible. 56 out of 1538 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Rosalie

The front desk staff were very nice and helpful. The room was clean. It has a nice
Stayed 1 night in Jan 2026

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We arrived late (11:30pm) for a college tour. The front door was locked. The woman at the front desk was yelling something at us through the door and wouldn't let us in. She had a mask on so I really couldn't figure out what she was saying. Eventually I realized she was asking if we had a reservation. When I indicated we did she finally let us in. She then proceeded to take close to 15 minutes to check us in. While she was checking us in another gentleman came to the door and experienced the same thing. After he was let in the woman behind the counter told us that people try to get into the hotel without reservations. The room was clean. The complimentary breakfast had a nice variety but the coffee was terrible. When taking a shower the pipes make in incredibly loud screeching noise like the pressure was too much. It was so loud it woke up everyone else in the room.
Stayed 1 night in Jan 2026

2/10 Terrible

Justine

Liked: Cleanliness
Disliked: Staff & service
I was treated like a criminal who broke in and stayed illegally. I had prepaid for a room and checked in at the front desk, giving my credit card for a deposit authorization, and my license for ID verification. The manager arrived at my door the next morning with the cleaning staff, ready to key into my room, in spite of the fact that it was 3 hours prior to checkout time and I had the do not disturb on my door. I had to get up and get dressed while the manager waited outside my door. She was rather unfriendly as she said she had no records of me and I needed to tell her who I was. She left to go investigate. I then received confirmation that I had been booked by her for another night at the hotel, paid with my visa. Calling the front desk to complain, she was rude and unapologetic. I’m leaving this hotel assuming I will need to dispute the charges on a second night I gave no authorization for, and certainly didn’t approve using my credit card. I had stayed once before and it was perfect. Can’t say the same for this stay. Rude, unprofessional behavior by the manager completely ruined my stay. I was offered no compensation or even a warm demeanor.
Stayed 1 night in Dec 2025

10/10 Excellent

John, Cranford

Stayed 1 night in Jan 2026

10/10 Excellent

Olivia

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was very clean and the bathroom spotkess. The check-in clerk was professional, friendly and engaging
Stayed 1 night in Jan 2026

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat spacious room and bath
Stayed 1 night in Jan 2026

6/10 Okay

Onome

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room I was assigned has a "silent" fire alarm that supposedly sent an alert to the fire department indicating there was smoke in my room. The front desk attendant came to my room, questioning me. The next day, the same lady came back to my room and questioned me about payment. My room was booked and prepaid through Expedia. She claimed the phone wasn't working as her reason for coming back up to my room. Not huge issues, but definitely bothersome and suspicious.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jason

Stayed 1 night in Jan 2026

10/10 Excellent

Nick

Liked: Cleanliness, staff & service
Convenient parking Friendly Staff Good location
Stayed 2 nights in Jan 2026

10/10 Excellent

Taras

Liked: Cleanliness, staff & service, amenities
The room was nice and clean. Bed was super comfortable and the staff was really friendly!
Stayed 1 night in Jan 2026

4/10 Poor

Morgan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially given keys and sent to a room that had been used/not cleaned. Was fixed by another trip to front desk. TV was very outdated. We were in a room near elevator and it was very noisy. Sounded like construction. Breakfast was very limited even with an hour left in the breakfast window. Experience was overall okay but we expected more based on the numerous positive reviews.
Stayed 1 night in Dec 2025

2/10 Terrible

Blair

Travelled with partner
Disliked: Cleanliness
Room was not ready at midnight when we went to check in. Only 2 staff members working and when they finally said room was ready - it was not cleaned. Used towels in bathroom, garbage on night stand, hair in sink. The check in staff member offered to clean it, but we decided to leave and find another hotel. Manager did refund the room after I called the following day. Previously had a 5 star stay at hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Yinet

Stayed 1 night in Dec 2025

4/10 Poor

CHRISTIEN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front staff at this hotel is VERY nice. However, the rooms are dated and beat up and I found hair all over my bathroom in the shower and all over the floor. It made me feel like the rest of the room wasn't clean and I spent the first 20 minutes of my time there wiping down every single surface. It's really more of a motel vibe then a hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Hariet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay in this beautiful old (with modern amenities) hotel, which we certainly hope has protected landmark, status every Christmas when we come to Syracuse to visit family. We love it. Staff is superb and always welcoming and helpful… and really go above and beyond. This morning after an enormous overnight snowstorm, we were astonished to discover that our car parked in the hotel parking lot was ready to drive because someone from the staff had already cleaned off all the snow. Nothing but good vibes in this place!
Stayed 4 nights in Dec 2025

10/10 Excellent

Sandyelis

Stayed 1 night in Dec 2025

8/10 Good

Keiko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean hotel with easy parking in the rear property. Free Breakfast is the bonus.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Easy check in … close to down town .. nice breakfast in the morning!
Stayed 1 night in Dec 2025

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
Parking was easy, for some reason i was charged doubled. they charge your card immediately for incidentales. usually hotels place a hold but this place actually charges your card. now i have to wait 3 days to dispute with my bank and speak to the manager of the hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Kory

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, bed was nice.
Stayed 1 night in Dec 2025

4/10 Poor

gennaro

Travelled with family
Disliked: Amenities
just a basic Motel not a hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Staff & service
Everything about this hotel is wonderful. Already planning to stay again in the spring.
Stayed 1 night in Dec 2025

8/10 Good

Rita

Liked: Cleanliness, property conditions & facilities
The staff, especially Mr. Robert Jessica and the maintenance were awesome. The room was comfortable and clean. The double was more than enough space for me my husband and son who got married the weekend we stayed. We had a small issue with our toilet which was taken care off quickly. From check in to checkout service was friendly and courteous. We had a good stay thank you to the staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

The room was perfectly acceptable and appointed for the price, which actually feels like a good value. Dedicated parking and walking distance to many points of interest.
Stayed 4 nights in Dec 2025