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Ginza Grand Hotel

3.5 star property

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Photo gallery for Ginza Grand Hotel

2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Hallway
Japanese Style Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
8-6-15 Ginza Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Place, Ginza Six
    ‪4 min walk‬
  • Place, Kabuki-za Theatre
    ‪9 min walk‬
  • Place, Tsukiji Outer Market
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Premier Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Twin Room, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room, Smoking

7.6 out of 10
Good
(7 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room, Smoking

7.8 out of 10
Good
(9 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room, Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non-Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room, Non-Smoking

7.4 out of 10
Good
(13 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking

7.0 out of 10
Good
(18 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Twin Room, Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking [For 3-4 guests]

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking [For 3-4 guests]

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Beds

View all photos for Run of House for 1 Guest, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Run of House for 1 Guest, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Run of House for 2 Guests, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Run of House for 2 Guests, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Ginza Grand Hotel

Along with 2 restaurants, this hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a corner/local shop and a front desk safe are on-site.
Ginza Grand Hotel offers 257 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Ginza Grand Hotel. During your stay, you're just a quick walk from Ginza Six. Enjoy features like free WiFi in public areas, plus 2 restaurants and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at GINZA RABU
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Ginza Six and Tsukiji Outer Market
There are 2 restaurants on site, along with a nearby corner/local shop. Public spaces have free WiFi and wired Internet. Ginza Grand Hotel also features multilingual staff, concierge services, and dry cleaning/laundry services.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10 AM.
GINZA RABU – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
GINZA UDON URARA – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: JPY 2,268 per person
  • 2 restaurants

Restaurants on site

  • GINZA RABU
  • GINZA UDON URARA

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 5 years and under whose stay is included

Renovations and closures

This property is closed from 16 September 2025 to 30 June 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2268 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

com's Ginza hotel
com's hotel Ginza
hotel com's Ginza
Ginza Grand Hotel
Ginza Grand
Coms Ginza Hotel
Ginza Grand Hotel Tokyo, Japan
Ginza Grand Hotel Hotel
Ginza Grand Hotel Tokyo
Ginza Grand Hotel Hotel Tokyo

Ginza Grand Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 313 out of 1000 reviews
Rating 8 - Good. 374 out of 1000 reviews
Rating 6 - Okay. 210 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Julian

Liked: Cleanliness, property conditions & facilities
Loved it, would stay again. Helpful staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Ken-Hsuan

Stayed 1 night in Jul 2025

6/10 Okay

Alexandria

Liked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Koji

Stayed 1 night in Aug 2025

8/10 Good

Tuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Kazue

Stayed 1 night in May 2025

10/10 Excellent

NYRHON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great location, less than 1KM away from any shopping/eating places and train stations with the closest one being just 100m away
Stayed 2 nights in Aug 2025

10/10 Excellent

Hitesh, Vancouver

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for convenience, but half a block away is a strip club and at the intersection out in public 5-6 guys in the corners and 4 girls being pumped on the one corner where Hioters Ginza is located. Aside from that all good.
Stayed 2 nights in Aug 2025

4/10 Poor

corazon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs update badly
Stayed 2 nights in Aug 2025

8/10 Good

JIJU

Business traveller
Stayed 6 nights in Aug 2025

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great location, reasonable price
Stayed 2 nights in Aug 2025

8/10 Good

Yan

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Convenient place to stay, subway station within walking distance.
Stayed 8 nights in Jul 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need upgrade. Bathroom smell like public restroom
Stayed 4 nights in Jul 2025

6/10 Okay

Alak Kumar

Stayed 4 nights in Jul 2025

6/10 Okay

Alak Kumar

Travelled with family
Liked: Staff & service, amenities
Great location. Polite staff. We stayed at the Grand Ginza, Tokyo on two separate occasions during our trip to Japan - rooms on the 3rd floor are better than the ones on the 10th where we stayed the second time. We had three rooms for our family and these rooms are damp, carpet is old and stained, there were dark stains behind the sink - could be mold. These rooms need thorough upgrades in order to make their guests comfortable. And, install vents in the bathroom.
Stayed 5 nights in Jul 2025

4/10 Poor

Hong

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Staff is friendly and helpful. Other than staff no other positive feedback. Elevator filled with smoke smell. Not a hotel for family with children. Room have a funky smell and the restroom is not very clean. Restroom walls feel like built with cheap plastic material, bad color choice, and dim lighting. Low toilet and low sink more suited for short people. Understand every hotel have its house rules, however charging 1000 yen for a lost key card definitely drive a bad experience. People don’t lose their key card on purpose. Accidents happen which the hotel should consider. Would not recommend to stay here.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was in a great location, which was our main reason for booking it. It’s also conveniently located right above a Family Mart, which was very handy. Our stay was fine overall, but the view from our room was of a courtyard with mechanical equipment and massive structural element that was interesting but not really pleasant. The room could also use a fresh coat of paint, as it looked a bit worn.
Stayed 2 nights in Jul 2025

2/10 Terrible

Bruce

Stayed 5 nights in Jul 2025

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was smaller than expected. Location and staff were great.
Stayed 5 nights in Jun 2025

10/10 Excellent

Edsel

Liked: Cleanliness, amenities
I really like the place convenient but bathroom is really old style. If you have an old lady cant climb on the bathtub
Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you’re traveling to Japan, I would highly recommend the Grand Ginza hotel. Staff was very friendly and helpful! The location was so central and convenient-only half hour from Haneda airport, walking distance to all the subway stations, Tsukiji fish market, and to the main Ginza strip for all the shopping. Granted, the room was kind of small, but you’re only in the room to sleep a few hours each day. The only thing I recommend is to maybe change the shower curtain every so often, but that’s it.
Stayed 8 nights in Jun 2025

10/10 Excellent

Siu Kuen

Liked: Cleanliness, staff & service, property conditions & facilities
Ginza is a nice lace
Stayed 4 nights in Jun 2025

6/10 Okay

zhi

Travelled with family
Location is amazing!!! Accessvto 24 hours convenient store. But the mattress is way too hard!! The washroom has a weird smell in both of our rooms. They gave us a deodorant spray. Lucky we were barely in our room
Stayed 4 nights in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value. Room was looking a little tired. Put out the eco makeup sign and all the towels and hotel supplied sleepwear was replaced.
Stayed 3 nights in Jun 2025

6/10 Okay

Molly, San Diego

Liked: Staff & service, amenities
The hotel was ok. The staff was super helpful but the ac in our room was awful. So hot and barely cool. The windows do open which help but wish the room could be cooler. The hotel is near train stations and lots of food options and shopping.
Stayed 2 nights in Jun 2025

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