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Home Hotel Aurora

3.5 star property

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Photo gallery for Home Hotel Aurora

Outdoor spa tub
Desk, laptop workspace, iron/ironing board, cots/infant beds
Lobby lounge
Front of property
LCD TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Sjøgata 19-21, Tromsø, 9291
  • Tromso Cathedral
    ‪3 min walk‬
  • Polar Museum
    ‪5 min walk‬
  • Tromso Lapland
    ‪3 min drive‬
  • Tromsø (TOS-Langnes)
    ‪8 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, cots/infant beds

Superior Double Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Room, 1 Double Bed (Includes a light evening meal)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Moderate Room, 1 Double Bed (Includes a light evening meal)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room 2 Single bed

  • Sleeps 2
  • 2 Single Beds

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Room 1 Double bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room With 2 Twin Beds

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room With 2 Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Compact Double Room

Desk, laptop workspace, iron/ironing board, cots/infant beds

Compact Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Home Hotel Aurora

Waterfront hotel with free breakfast and fitness centre
A restaurant, a fitness centre and a sauna are available at this smoke-free hotel. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference centre, Access to hot tub and self parking. Housekeeping is available on request.
Home Hotel Aurora offers 121 accommodations with a hairdryer. LCD televisions come with digital channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.
Home Hotel Aurora's great location gets high marks from our customers. During your stay, you're just a quick walk from Art Museum of Northern Norway. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Self-parking available for a fee
  • Amenities include meeting rooms, a conference centre and laundry facilities
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Art Museum of Northern Norway and Nordnorsk Kunstmuseum
  • Pets welcome for a fee
Home Hotel Aurora offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. Free breakfast is served on weekdays. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. The business-friendly Home Hotel Aurora also features multilingual staff, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

This 3.5-star Tromsø hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.
Restaurant Aurora – This buffet restaurant serves breakfast, dinner and light fare.

Languages

English, German, Norwegian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (NOK 200 per day)

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Aurora

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Sauna
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Dock
  • On the waterfront

Accessibility

  • Lift

More

  • 100% renewable energy
  • 5 floors
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: NOK 250 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NOK 350.0 per night.
  • Cots (infant beds) are available for NOK 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NOK 200 per day
  • Pet fee: NOK 250 per pet, per stay
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Bryggen
Clarion Bryggen Tromso
Clarion Hotel Bryggen
Clarion Hotel Bryggen Tromso
Clarion Collection Hotel Aurora Tromso
Clarion Collection Hotel Aurora
Clarion Collection Aurora Tromso
Clarion Collection Aurora
Clarion Tromso
Tromsø Clarion

Home Hotel Aurora Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1001 reviews
Rating 8 - Good. 369 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, comfy bed
Stayed 4 nights in Feb 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff and comfortable rooms

Staff all really lovely, particularly reception team. Fab location on the harbour front and very central to the shops and activity pick up points. Rooms very comfortable, we had a superior double and twin. Ours was missing drawers so had nowhere to unpack clothes but otherwise rooms were great. Rooftop jacuzzi was a bonus. Our only criticism would be food. Breakfast and fika (afternoon tea and cake) were both great but dinner was limited. We stayed 3 nights and on 2 nights there was only one option, the same pork stew. Food itself was good but if you didn't like the main dish, you could struggle
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Siobhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. Complimentary breakfast, fika, and supper every day (with vegetarian and vegan options if requested) was certainly a bonus.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Charlotte

Stayed 3 nights in Jan 2025

8/10 Good

jose

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 2 night stay, very friendly and helpful staff, we moved to another property for rest of our stay as there were no rooms with seaview available. The breakfast, cakes for tea, and dinner were delicious. Thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

Minhui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel provided breakfast and even dinner for guests, which were unexpected! Definitely recommended as food prices in that area were high. The room was clean and heater was working well.
Stayed 2 nights in Dec 2024

6/10 Okay

Emma

Liked: Staff & service
Stayed 4 nights in Jan 2025

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay just before Christmas and the included breakfast afternoon snack and dinner were very convenient when we didn't want to venture out after a long day out. (More on the food in a moment) The room was very comfortable however the shower took a long time to heat up every time (15 minutes!) which was a bit annoying. The room was very peaceful and hotel very conveniently located in town. The food was generally good, however anything off the 'hot buffet' at breakfast and dinner was quite lukewarm even straight after it was brought out. The afternoon snack mentions waffles on the website but we never saw any waffles, just one type of tray-bake cake each day with coffee and hot water set out but no non-dairy milk option, I could only find non dairy milk at breakfast. I overheard some vegan guests really struggling to find anything to eat for their evening meals even dispute a sign saying things can be made for dietary requirements etc. overall the stay was good but I would have preferred the food to be hotter. The receptionist also seemed to disappear quite often with no means of calling for them to come back or sign left out one evening so was waiting around the lobby with several other guests for over 20 minutes one evening when I wanted to ask for an extra pillow.
Stayed 3 nights in Dec 2024

8/10 Good

ERIK

Travelled with partner, Travelled with group
Liked: Cleanliness
They don’t clean the room for you each day unless requested in advance. The room was really basic, no fridge which was quite a downer. For the price paid it’s quite disappointing. The breakfast and daily evening meal was quite substantial so that’s good. Overall, the location was great so that saves us a lot of time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Akshita Anil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: The hotel is conveniently located right in front of Port and provided unmatched views of both Tromsø Bridge and the Lights. It is also at walking distance from city centre and major attractions. One of the highlight is walking around the port late evenings for sighting Auroras on clear sky. Food: Breakfast was amazing with vareity of options suitable for vegetarians, vegan, lactose intolerant and meat lovers. Dinner however had less options for vegetarians and could be improved. Overall an excellent location to stay with your friends or family.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, with a view of the harbour from the ground floor dining area and the rooftop jacuzzi. They offer complimentary light dinner and fika (afternoon snack, usually cake) on top of the braekfast. Food quality was only ok most of the time, but it was fine. They do charge for the jacuzzi, but the sauna and gym are free. When we checked in we had to wait for 15 minutes because reception was inexplicably empty, but when they were there they were generally helpful. Room was standard for hotels at this range.
Stayed 5 nights in Dec 2024

8/10 Good

Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, and the light meal that’s included saves a fortune on eating out!
Stayed 4 nights in Dec 2024

10/10 Excellent

KELLY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location. Upon arrival they rushed us to dinner (was included) before they shut down the dinner line. After they welcomed us. They also stored our bags while we ate. Room was upgrade. Room included bathtub and shower. Heated bath floor. Kettle for tea and coffee. Hot chocolate would be appreciated. No scheduled house keeping, but available upon request. Bus from the airport drops you off at the hotel and at several locations within walking distance. Shopping all around for blocks. It’s right on the water front and only 5 min walk to the central bus station when many of the tours depart and end. Get the breakfast and dinner option. It was definitely worth it. They also have tea at 3:00 or they call it cake. Over all worth the money for the stay. It’s an expensive town and the included meals were worth it. We always felt safe walking the area. Ice and snow was a different issue. Enjoy your stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all really friendly and helpful, the hotel its self is clean from top to bottom. If I could give it more ratings I would. Can highly recommend staying at the Clarion collection Hotel Aurora. We will be back 😊
Stayed 4 nights in Nov 2024

10/10 Excellent

Ming Hin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very useful sauna in the property that opens from morning to night
Stayed 4 nights in Nov 2024

6/10 Okay

Olivia

Travelled with family
At the downtown area
Stayed 1 night in Nov 2024

10/10 Excellent

Line

Stayed 3 nights in Nov 2024

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great! Location was super convenient to all of the fun stuff Tromsø has to offer. Dining, tours, etc. all walking distance. It’s also right on the water with great views of the harbor and across. Only issues were that staff doesn’t answer the phone and rarely was anyone at the front desk. It was kind of odd. But no issues, so no biggie.
Stayed 3 nights in Nov 2024

8/10 Good

Christopher, Thatcham

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable hotel in an excellent location. Very clean, but tired-looking rooms with furniture showing clear signs of wear. Nice bathroom and shower. Friendly and helpful staff and included half board very pleasant, if not spectacular. Expensive for what it is, but no different to other hotels in Tromso from that perspective.
Stayed 4 nights in Nov 2024

8/10 Good

Julia

Travelled with family
Liked: Staff & service
The location, in the heart of Tromso is perfect. The staff was friendly and helpful. The rooms are a bit worn down and the beds were very soft. Personally I did not like that the rooms are not automatically cleaned and the towels changed every few days. I do not want to think about this on my holiday and ask for service. We liked that breakfast and dinner were included in the price. Dinner is a small buffet, no gourmet food but fine and saves a lot of money.
Stayed 4 nights in Nov 2024