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Amaka Calma Tulum

3.5 star property
VIP Access

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Photo gallery for Amaka Calma Tulum

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
View from room
Garden
Free daily cooked-to-order breakfast
Luxury Apartment (Deck Garden Pool 2 Bedroom Apartment w/Private Pool) | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
Calle 9, Sur, Por 10 Sur Y 12 Sur, Zona 9 La Veleta, Tulum, QROO, 77760
  • Tulum Beach
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪54 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Apartment (Premium Penthouse Apartment w/Private Pool)

3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Apartment (Premium Penthouse Apartment w/Private Pool)

9.0 out of 10
Wonderful
(4 reviews)
  • 111 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Apartment (Deck Garden Pool One)

3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Apartment (Deck Garden Pool One)

10.0 out of 10
Exceptional
(3 reviews)
  • 54.05 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Apartment (Deck Garden Pool 2 Bedroom Apartment w/Private Pool)

View from room

Luxury Apartment (Deck Garden Pool 2 Bedroom Apartment w/Private Pool)

9.0 out of 10
Wonderful
(2 reviews)
  • 82.91 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Luxury Apartment (Penthouse 3 Bedroom Apartment w/ Private Rooftop Pool)

3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Apartment (Penthouse 3 Bedroom Apartment w/ Private Rooftop Pool)

9.0 out of 10
Wonderful
(2 reviews)
  • 160.97 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Luxury Room (Deck Garden View)

View from room

Luxury Room (Deck Garden View)

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Deluxe Room)

Standard Room (Deluxe Room) | 3 bedrooms, in-room safe, iron/ironing board, bed sheets

Standard Room (Deluxe Room)

9.0 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Apartment

Luxury Apartment | 3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Apartment

7.8 out of 10
Good
(7 reviews)
  • 47.52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Apartment (Deck Garden Apartment w/ Private Pool)

3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Apartment (Deck Garden Apartment w/ Private Pool)

7.0 out of 10
Good
(6 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Apartment, 1 King Bed with Sofa bed, Pool View (Luxury Balcony Pool View)

Luxury Apartment, 1 King Bed with Sofa bed, Pool View (Luxury Balcony Pool View) | 3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Apartment, 1 King Bed with Sofa bed, Pool View (Luxury Balcony Pool View)

7.2 out of 10
Good
(5 reviews)
  • 58.1 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Room (Deluxe Balcony Pool View)

Luxury Room (Deluxe Balcony Pool View) | 3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Room (Deluxe Balcony Pool View)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Amaka Calma Tulum

Hotel in Tulum with free breakfast and 24-hour health club
Along with an outdoor pool, this hotel has a 24-hour health club and free use of bicycles. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and an arcade/games room are on-site.
Amaka Calma Tulum offers 18 air-conditioned accommodations, which are accessible via exterior corridors, and features espresso makers and a safe. Microwaves and coffee/tea makers are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Amaka Calma Tulum. During your stay, you'll be within walking distance of Holistika Art Walk. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Tulum Mayan Ruins and 10 minutes from Tulum Beach
  • Airport and beach shuttle service available for a fee
Amaka Calma Tulum offers its guests an outdoor pool, a 24-hour health club, and complimentary bicycles. WiFi is free in public spaces. Free breakfast is available daily. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A terrace, barbecue grills, and an arcade/games room are also featured at Amaka Calma Tulum. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Arcade/game room
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Dock
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Amaka Calma Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.04 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Amaka Calma Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Amaka Calma Tulum.

Property is also known as

Amaka Riviera Tulum
Amaka Calma Tulum Hotel
Amaka Calma Tulum Tulum
Amaka Calma Riviera Tulum
Amaka Calma Tulum Hotel Tulum

Amaka Calma Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 344 out of 555 reviews
Rating 8 - Good. 112 out of 555 reviews
Rating 6 - Okay. 42 out of 555 reviews
Rating 4 - Poor. 22 out of 555 reviews
Rating 2 - Terrible. 35 out of 555 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and this hotel are truly wonderful. Canadlero is especially very helpful. We enjoyed our stay very much and have stayed here twice for over 2 weeks each time. Don't listen to the review's that are bad as they are just complainers and probably complain everywhere they stay. All the staff are trying there very best to make your stay as great as possible. Beautiful place and highly recommend. For the price and what you get it is very reasonable.
Stayed 1 night in Mar 2025

10/10 Excellent

Dhoval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Tulum

Nice hotel with free parking and free beach club access to their sister hotel. Pool could be cleaner. Breakfast nice but limited choice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simona, Las Vegas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado
Stayed 5 nights in Mar 2025

10/10 Excellent

Cláudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and hotel! The staff was very friendly and the breakfast options were good. A bit far from Tulum center but would recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Apr 2025

10/10 Excellent

Ricky N

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Vishal

Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Marco Aurelio de L A da

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff of the place is ok. But the rest is not
Stayed 7 nights in Mar 2025

2/10 Terrible

Team

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

lysa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint and charming property. Walking and biking distance to shops and restaurants and beach. Rooms were clean and comfortable and balcony was a great way to relax.
Stayed 4 nights in Feb 2025

10/10 Excellent

Becca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quiet area with lots of dining and shopping outings in walking distance. Staff was very friendly and helpful.
Stayed 4 nights in Feb 2025

4/10 Poor

Farinaz

Liked: Cleanliness, staff & service, property conditions & facilities
The property was good, however, in terms of customer service and helping you with reservation changes zero stars. They had no empathy for our circumstances or willing to refund us for the nights we couldn’t use due to flight delays and notice well in advance.
Stayed 6 nights in Feb 2025

10/10 Excellent

Amalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay at Amaka Calma

Loved the location of this hotel. Restaurants were 1 block away and easy access to pharmacies and small market. We felt very safe.
Stayed 6 nights in Feb 2025

8/10 Good

Keyla Maria González, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really relaxing hidden gem, half an hour away from the touristy spots!
Stayed 6 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Our stay here for 2 weeks was truly wonderful. The staff are very friendly and are helpful at all times. The free breakfast was also very lovely. We would definitely stay here again when coming back to Mexico. They also have bikes you can use and a scooter you can rent. Also if you want to rent a quad just ask the front desk and they will assist you. Great location. 10 minute scooter ride to the public beach. They are affiliated with Ikal Hotel which is in the Jauger park. It has a really beautiful beach for swimming. You have to pay to enter the park. Just bring your hotel key and you can enter ( that is your reservation they will ask for it at the start of the park ) the cost to enter is kinda high but worth going to check out.
Stayed 4 nights in Jan 2025

10/10 Excellent

Neno, Beaumont

Stayed 5 nights in Jan 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service

Good value for the money, but a bit disappointing.

The room was clean although the property could use some attention. In our three day stay we never saw one person in the pool. The breakfast was simple (eggs or waffles), powdered milk for the coffee & the just was Tang.
Stayed 3 nights in Jan 2025

2/10 Terrible

Isabelle

Travelled with partner
Disliked: Amenities
This place was terrible. From the staff being rude and unresponsive, To the place being not like it is advertised. The pictures definitely look better thn in real life. The private pools are unsable and full of spiders. There is a moldy smell in the rooms. You can hear everything your neighbors are doing. The staff was barely present if you needed help with something and also rude.
Stayed 5 nights in Jan 2025

8/10 Good

Lucie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons apprécié notre séjour à Amaka malgré un voisin bruyant… Il est assez proche du centre à pied et bien desservi par les taxis.
Stayed 5 nights in Jan 2025

4/10 Poor

Christophe

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Nous avons séjourné 4 nuits dans cette hôtel « 3 étoiles ». Nous avons vraiment été déçu sur le petit dej inexistant et pas bon du tout. Seulement 2h pour prendre le petit déjeuner et si vous arrivez à 9h50 on vous dit que ça ferme. Nous avons demandé une bouteille d’eau ils ont jamais voulu nous la donner même si on voulait l’acheter c’était impossible. Le seul personnel sympa est celui du ménage sinon les autres parle à peine anglais et sont pas agréable du tout ni arrangeant. A fuir, ce n’est pas un 3 étoiles mais un 2 pour la France

10/10 Excellent

Maria

Stayed 1 night in Jan 2025

10/10 Excellent

ekin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area felt very safe and walkable, lots of restaurants and cafes nearby. The hotel was very chic, calm and we had a great time here. The plug in the bathroom didn’t work which was quite annoying as we couldn’t get ready in front of the mirror. Otherwise, great hotel! If you want to spend a lot of time in the hotel zone or at the beaches, maybe stay closer to the beach because we spent a crazy amount on taxi fees. Anyway, lovely hotel, safe area, and beautiful balcony!
Stayed 4 nights in Jan 2025

2/10 Terrible

MARIA del

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that it’s non refundable should have been a !!warning !! of how terrible of a hotel this is . I was booked for two weeks but I found it unbearable that I left a week early even though they wouldn’t refund my payment back . Housekeeping was terrible , dinghy linens , towels had holes and pillows and curtain had mildew and smelled dirty it is one of the worst experiences I’ve had. !I’m amazed anyone can say anything positive Receptionists couldn’t do anything else but apologize . It makes wonder how so many positive reviews showed up on expedias site for this place.
Stayed 7 nights in Jan 2025

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty
Stayed 1 night in Dec 2024