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Hotel Neptuno Playa & Spa

4.0 star property

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Photo gallery for Hotel Neptuno Playa & Spa

Breakfast, lunch, dinner served; beach views
Property video
Beach/ocean view
Bar (on property)
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Paseo Neptuno 2, Valencia, Valencia, 46011
  • Place, Malvarrosa Beach
    ‪2 min walk‬
  • Place, Port of Valencia
    ‪19 min walk‬
  • Place, Oceanogràfic Aquarium
    ‪4 min drive‬
  • Airport, Valencia (VLC)
    ‪16 min drive‬

Room options

View all photos for Double Room, Sea View

Double Room, Sea View | 1 bedroom, minibar, in-room safe, desk

Double Room, Sea View

9.0 out of 10
Wonderful
(8 reviews)
  • 17 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Sea View

1 bedroom, minibar, in-room safe, desk

Junior Suite, Sea View

  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Queen Bed with Sofa bed, Sea View

1 bedroom, minibar, in-room safe, desk

Family Suite, 1 Queen Bed with Sofa bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Sea View

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed with Sofa bed, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Double or Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Neptuno Playa & Spa

Hot springs Valencia hotel connected to the convention centre, steps from Malvarrosa Beach
Spend the day relaxing on the beach or pampering yourself at Hotel Neptuno Playa & Spa's full-service spa. Housekeeping is available on request.
Hotel Neptuno Playa & Spa offers 48 air-conditioned accommodations with minibars and a safe. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Hotel Neptuno Playa & Spa. During your stay, you'll be connected to the convention centre and just a quick walk from Malvarrosa Beach. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy a beachfront location while dining at Restaurante Tridente
  • Buffet breakfast served daily for a fee
  • Treat yourself to Thai massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Malvarrosa Beach and a 3-minute drive from Port of Valencia
Hotel Neptuno Playa & Spa offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Neptuno Playa & Spa.

This 4-star Valencia hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:30 AM.
Restaurante Tridente – This beachfront restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Tridente

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 603 square feet of conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Low-height desk (60 centimetre high)
  • Low-height door lock
  • Raised toilet seat (50 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: EUR 15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno
Hotel Neptuno Playa Spa
Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel
Hotel Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel Valencia

Hotel Neptuno Playa & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 910 reviews
Rating 8 - Good. 365 out of 910 reviews
Rating 6 - Okay. 76 out of 910 reviews
Rating 4 - Poor. 24 out of 910 reviews
Rating 2 - Terrible. 13 out of 910 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

sumanta

Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Right on the beach where there were plenty of lovely restaurants and very close to the tram station. Staff were very friendly and accommodating. The most beautiful spot to watch the sunrise
Morning Sunrise from my bed!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice and helped with any issues we had.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

2/10 Terrible

Laila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located right across an incredibly loud club that stops playing music at 4 am. After sleepless nights and several complaints to the staff, all I received were foam earplugs and a disrespectful smirk. Don't book this place if you want to sleep at night -- definitely a shame since the interior is nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tulsi

Stayed 3 nights in Jun 2025

8/10 Good

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice entrance and service during check in and check out. Everything went ok. Beds look ok.
Stayed 1 night in Jun 2025

8/10 Good

Darron

Stayed 4 nights in Jun 2025

10/10 Excellent

Florian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly on the beach and next to loads of dining options
Stayed 3 nights in Jun 2025

10/10 Excellent

Julius

Stayed 2 nights in May 2025

8/10 Good

Minsu

Stayed 3 nights in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jagtar

Stayed 1 night in May 2025

2/10 Terrible

Piara

Stayed 1 night in May 2025

4/10 Poor

Jagtar

Stayed 1 night in Apr 2025

4/10 Poor

Rainer

Disliked: Staff & service

Not really what I was expecring

Not very impressed, breakfast very bad with old products, room stinking because they are baking eggs with exhaust… and the eggs horrible…
Stayed 7 nights in Apr 2025

6/10 Okay

piara

Stayed 1 night in Apr 2025

8/10 Good

Sherril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose your room with care. Music and then people going home and roaming around. Otherwise lovely stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Antonio

Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, on the beach
Stayed 1 night in Mar 2025

10/10 Excellent

Wilbur

Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Stayed 2 nights in Feb 2025

10/10 Excellent

fredrik

Stayed 1 night in Feb 2025

10/10 Excellent

larry

Stayed 2 nights in Dec 2024

2/10 Terrible

Eduardo

Stayed 1 night in Dec 2024