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The Sutton Place Hotel Vancouver

4.5 star property
VIP Access

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Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Lobby
Lobby
Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk
Café

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool

Explore the area

View in a map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Place, Robson Street
    ‪3 min walk‬
  • Place, Granville Street
    ‪4 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪10 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(102 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Sutton)

9.2 out of 10
Wonderful
(128 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Sutton)

9.2 out of 10
Wonderful
(71 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

Executive Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

9.0 out of 10
Wonderful
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

The Sutton Place Hotel Vancouver

Luxury hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and body wraps. The spa is equipped with a sauna. The spa is open selected days.
Our customers tell us that they can't get enough of the sightseeing around The Sutton Place Hotel Vancouver. During your stay, you're just a quick walk from Robson Street. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, body scrubs or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the spaciousness and overall comfort to the cleanliness and comfy beds
  • Steps from Robson Street and 11 minutes on foot from Vancouver Waterfront
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Sutton Place Hotel Vancouver offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury The Sutton Place Hotel Vancouver. For a fee, parking is available.

This 4.5-star Vancouver hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Boulevard Kitchen – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge – On-site bar. Open daily.
On-site venue No. 3 – coffee shop. Open daily.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (CAD 60 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self-parking fee: CAD 60 per night (in/out privileges)
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

Reviews

The Sutton Place Hotel Vancouver Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2304 out of 3161 reviews
Rating 8 - Good. 534 out of 3161 reviews
Rating 6 - Okay. 179 out of 3161 reviews
Rating 4 - Poor. 79 out of 3161 reviews
Rating 2 - Terrible. 65 out of 3161 reviews

Reviews

10/10 Excellent

Fiona

Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Nicolas

Travelled with partner
Liked: Staff & service, amenities
This property has gone a long time without an update. Carpets are ratty. There’s a worn down quality inconsistent with the price point. We stayed at another hotel earlier in our stay at the same price point that was superior. Staff was solid, though minimal interaction needed. No turndown service, which one would expect at the price point. Bathroom was solid. Bedding and bed were also good.
Stayed 4 nights in Aug 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay

Beautiful hotel, top notch service!
Stayed 1 night in Aug 2025

10/10 Excellent

Emanuel

Stayed 3 nights in Aug 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

Olesya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Olesya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is professional, and you feel like Home Love it
Stayed 1 night in Aug 2025

10/10 Excellent

John, EUGENE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in great location. Attentive service in the restaurant
Stayed 2 nights in Aug 2025

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard, Portland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location…..walking distance to all downtown sights…..nice hotel very pleased with overall experience
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David W

Liked: Cleanliness, amenities, property conditions & facilities
Good service. Nice room. Enjoyed the perks.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Vancouver getaway

My friends and I loved the hotel. We had a girls’ birthday celebration and the Sutton was convenient to all of downtown.
Stayed 1 night in Jul 2025

10/10 Excellent

Karrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very recommended
Stayed 1 night in Aug 2025

10/10 Excellent

Mia, Kelowna

Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre Cruise stay

Beautiful hotel, service is wonderful. Very nice restaurants nearby. Will stay here again next time we are in Vancouver.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near restaurants, shopping and transportation. Very welcoming staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
x
Stayed 4 nights in Aug 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are really friendly, well-trained, and proactive. We only needed to hint we were looking for something and they stepped out of their way to make us happy. We did a lot of walking in the area. There was lots of shopping and dining options. Our tours picked us up right in front of the hotel. I am sorry we took your bed apart to find out who made the mattress it was so comfortable. I hope housekeeping was not too upset with us.
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location
Stayed 1 night in Aug 2025

8/10 Good

Mary Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and well situated
Stayed 6 nights in Aug 2025

8/10 Good

Moriah

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Beautiful property with friendly staff. Room was overall clean, but the floor was oddly wet. I'm not sure if perhaps they deep cleaned the carpet before we arrived...? Carpet wet, and bathroom floor sticky. Seemed odd for a 'nicer' hotel and paying nearly $600 for the night.
Stayed 1 night in Aug 2025