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The Sutton Place Hotel Vancouver

4.5 star property
VIP Access

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Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Daily full breakfast for a fee
Indoor pool, open 6:30 AM to 10:00 PM, pool loungers
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Place, Vancouver Art Gallery
    ‪1 min walk‬
  • Place, Granville Street
    ‪4 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪10 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(102 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Sutton)

9.2 out of 10
Wonderful
(140 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Sutton)

9.2 out of 10
Wonderful
(73 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

Executive Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

9.0 out of 10
Wonderful
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Regency Vancouver
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 2,613 reviews
The price is €155
includes taxes & fees
30 Jan - 31 Jan
Hyatt Regency Vancouver

About this property

The Sutton Place Hotel Vancouver

Luxury hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and body wraps. The spa is equipped with a sauna. The spa is open selected days.
Our customers tell us that they can't get enough of the sightseeing around The Sutton Place Hotel Vancouver. During your stay, you're just a quick walk from Robson Street. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, body scrubs or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the overall comfort and comfy beds to the cleanliness and spaciousness
  • Steps from Robson Street and 11 minutes on foot from Vancouver Waterfront
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Sutton Place Hotel Vancouver offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury The Sutton Place Hotel Vancouver. For a fee, parking is available.

This 4.5-star Vancouver hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Boulevard Kitchen – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge – On-site bar. Open daily.
On-site venue No. 3 – coffee shop. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (CAD 60 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self-parking fee: CAD 60 per night (in/out privileges)
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2397 out of 3228 reviews
Rating 8 - Good. 525 out of 3228 reviews
Rating 6 - Okay. 168 out of 3228 reviews
Rating 4 - Poor. 78 out of 3228 reviews
Rating 2 - Terrible. 60 out of 3228 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness
Spa was fantastic
Stayed 2 nights in Oct 2025

8/10 Good

Julianna

Travelled with family

Penny pinching

The fridge was ridiculous! It was like a vending machine. There was a warning sign Not to touch anything in it because you would be charged if you moved anything. We could not put anything in the fridge it was packed. I have never seen anything like this.
Stayed 3 nights in Oct 2025

8/10 Good

Wendy

Liked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and pleasantly our room was upgraded. We enjoyed the VIP benefit of a a good discount and enjoyed dessert and drinks in the onsite restaurant.
Stayed 3 nights in Oct 2025

4/10 Poor

Leona Maria Ernestina

Travelled with partner
Disliked: Cleanliness, staff & service
The location is excellent and Manuel(s) were both knowledgeable about the area and made good recommendations. The front desk was not great. We requested a 1 hour late check out and it was refused the night before and the morning of. We were quite disappointed when Joyce at the front told us a chocolate bar (10$) would be charged. We explained we did not eat a chocolate bar and then quickly ran back to the room to take a photo of the untouched snacks. Front desk staff were robotic in their manners. Not genuine. The room was not too clean, especially for an OCD person. The sheets were never changed. This I know because of a stain on the side of the sheets. There were no hooks to hang your clothes or towel in the bathroom. It was broken off. Not all the outlets worked to charge our devices. Overall, it was ok because the location was great.
Stayed 2 nights in Sep 2025

8/10 Good

Breen

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Shoshana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in an excellent location. Hotel Staff was lovely, and Tomas the assistant manager was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sutton Place for 3 nights. All the staff we encountered during our stay were extremely courteous & helpful. The bellman named Mark was a great resource about restaurants & things to do within walking distance and loved to share his knowledge of the area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Muhammad Mosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

harris, weston

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel and staff
Stayed 7 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at The Sutton Place Hotel Vancouver was amazing. Upon arriving they were able to accommodate to our request for a hairdryer and microwave. Noticed our washroom sink was a little drained. When I notified housekeeping they immediately fixed the issue. The hotel is located in a walkable location. Making it very convenient to get to places and commute. I look forward to booking with this hotel again next time I am in the city!
Stayed 5 nights in Oct 2025

10/10 Excellent

Nancy D.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and immaculate. Staff bent over backwards!
Stayed 2 nights in Oct 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sutton Hotel was perfect for our stay in Vancouver. The location was amazing had great shopping and dining all around. It was clean and the staff was always helpful. Highly recommend.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room with a view. Friendly, helpful staff. The amenities were good and it was in a great location for downtown. Would gladly book again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Stayed 2 nights in Sep 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time during my stay here! All thanks to the lovely and accommodating staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Oct 2025

10/10 Excellent

Karry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love how this hotel is conveniently located by Robson Street. The room is clean and the washroom is super relaxing, love the floor mat and L'Occitane toiletries. The front desk staff are helpful. There are complimentary bottled water in the room to stay hydrated. Overall a very pleasant stay and just as good as Sutton Place in Toronto, although not as spacious.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tatianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A getaway right in downtown

Always a special stay! Highly reccomend
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great area.
Stayed 2 nights in Aug 2025

8/10 Good

Derek

Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, lovely staff, fantastic restaurant. Highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

A fantastic location, gorgeous hotel with great staff
Stayed 1 night in Sep 2025