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Hotel Carlton on the Grand Canal

4.0 star property

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Photo gallery for Hotel Carlton on the Grand Canal

Enjoy al fresco dining with a view of the historic building across the canal.
Stunning waterfront landmark with a classic, multi-story design featuring arched windows and balconies.
Relax in a classic room with a large bed, armchair, and garden view.
Enjoy a classic city view from the large window, accompanied by a chandelier and piano.
Relax in this elegantly furnished lounge area with a plush sofa, armchairs, and chaise lounge, surrounded by decorative moldings and a large mirror.

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Sestiere Di Santa Croce 578, Venice, VE, 30135
  • Piazzale Roma
    ‪3 min walk‬
  • Port of Venice
    ‪10 min walk‬
  • St. Mark's Square
    ‪18 min walk‬
  • Venice (VCE-Marco Polo)
    ‪17 min drive‬

Room options

View all photos for Double Room Single Use

Double Room Single Use | 1 bedroom, down duvets, minibar, in-room safe

Double Room Single Use

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, down duvets, minibar, in-room safe

Classic Double or Twin Room

8.4 out of 10
Very good
(17 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Triple Room

1 bedroom, down duvets, minibar, in-room safe

Classic Triple Room

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Economy Double Room, 1 Large Single Bed

  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, down duvets, minibar, in-room safe

Classic Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, down duvets, minibar, in-room safe

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Superior Double or Twin Room, Canal View

1 bedroom, down duvets, minibar, in-room safe

Superior Double or Twin Room, Canal View

9.0 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Patio

Superior Double Room, Patio | 1 bedroom, down duvets, minibar, in-room safe

Superior Double Room, Patio

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, down duvets, minibar, in-room safe

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Queen Superior

1 bedroom, down duvets, minibar, in-room safe

Queen Superior

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, down duvets, minibar, in-room safe

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Enjoy breakfast on the balcony with a view of the historic cityscape, featuring a table set with a teapot, fruit, and a croissant.

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  • Breakfast included
  • Pet-friendly
  • Free WiFi
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4.3 out of 5, Excellent, (1008)
The price is €217
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includes taxes & fees
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About this property

Hotel Carlton on the Grand Canal

Waterfront hotel with 2 restaurants and rooftop terrace
2 restaurants, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a business centre and conference space.
Hotel Carlton on the Grand Canal offers 150 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Carlton on the Grand Canal's great location. During your stay, you're just a quick walk from Piazzale Roma. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy international cuisine with ocean views at La Cupola, one of the property's 2 restaurants
  • Services include babysitting, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Piazzale Roma and 4 minutes on foot from Grand Canal
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Carlton on the Grand Canal.

This 4-star Venice hotel is smoke free.

La Cupola – Overlooking the ocean, this restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Top of the Carlton – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • In-room babysitting
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Hotel Carlton on the Grand Canal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 1010 reviews
Rating 8 - Good. 313 out of 1010 reviews
Rating 6 - Okay. 124 out of 1010 reviews
Rating 4 - Poor. 51 out of 1010 reviews
Rating 2 - Terrible. 48 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, staff were not very friendly, very abrupt and not helpful on the front desk especially to my wife. Room was nice, cleaners were good, view wasn't good at all so check if you want a view otherwise it's the roof and Aircon pipes. Would use again just for the accessibility. Walking distance to the bus stop and tram stop. Really good for vaporetto access. Breakfast was just right. Crowded at 830 onwards so get as early breakfast as you can.
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and staff. Delicious coffee. Comfy beds. Very convenient.
Stayed 3 nights in Apr 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station, just be prepared to carry your bags up and down one of the largest bridges on the island, or pay someone 15 euros to do it for you. Everything is within easy walking distance (at most 1.3 miles).
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location. Staff was wonderful and we felt very spoiled!
Stayed 1 night in Mar 2025

10/10 Excellent

Damiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, room, bathroom and staff
Stayed 1 night in Apr 2025

10/10 Excellent

Divyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old school glamour

Such a lovely start to our honeymoon, arriving direct to the hotel from the airport via vaporetti. The hotel is beautiful, with extremely helpful and friendly staff. After checkout m, we were able to leave our bags with the hotel so that we could explore more of beautiful Venice. Hallways are a little tired, but this didn’t impact our wonderful stay. Would definitely stay again!
Stayed 2 nights in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very close to the train station! Just a short walk with my bags. I was able to drop off my bags and explore in about 15 min after arrival. For convenience alone a great spot.
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
I've mostly stayed at The Hotel Carton on the Grand Canal in Venice. I love it and recommend it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price

Close to train station
Stayed 3 nights in Mar 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great Staff Great Location. Horrible Room

The location was great. The staff was fantastic. The room was horrible. So small that we couldn't even open our suitcases. Again. The hotel lobby is nice. The staff is AMAZING. The pictures do not really represent the hotel. It's older than the pictures represent. The rooftop area was closed the whole time we were there. The location is great. The room we had was equivalent to the second to last picture on this website. Staff went above and beyond.
Stayed 1 night in Mar 2025

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Quiet location provides boat to the heart of city
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing stay Rafael was amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Daveth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Very clean
Stayed 1 night in Mar 2025

6/10 Okay

Emil, Binbrook

Travelled with family and small children
Liked: Staff & service
Not anything particular about the property to be said.. just ok. All facilities was old. The glitter that you see on the reception is not what you see in rooms. Not worth the price i feel.
Stayed 1 night in Mar 2025

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is dated and loud (grand canal view room). Room is tight and bed was not comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities
Hotel was old and loved the old times feel! Staff were outgoing and so helpful. Very clean. We overlooked the canal which was awesome
Stayed 6 nights in Feb 2025

10/10 Excellent

MELISSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front of the train station. Near restaurant's and shopping areas. Hotel close to tourist attractions. Very helpful and approachable front desk staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location. Staff was very helpful and kind.Room was clean and organized .Had a great view to the canal.
Stayed 3 nights in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and wonderful location

The hotel and staff are wonderful. Our room overlooked the Grand Canal during Carnival. Very nice. The only minor issue we had was the bed and pillows. Both were very hard, but the room was very lovely and appointed very nicely. Great location across the canal from the train station. Easy to get to everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

LAURYL

Stayed 1 night in Feb 2025