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Eurostars Grand Hotel Wien

5.0 star property
VIP Access

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Photo gallery for Eurostars Grand Hotel Wien

Exterior
Terrace/patio
Superior Room (Single Use | Ring Road View) | Hypo-allergenic bedding, minibar, in-room safe, desk
Restaurant
Sauna, body treatments, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Kaerntner Ring 9, Vienna, Vienna, 1010
  • Place, Vienna State Opera
    ‪3 min walk‬
  • Place, Hofburg Imperial Palace
    ‪5 min walk‬
  • Place, Stephansplatz
    ‪9 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, Connecting Rooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Connecting Rooms

  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Connecting Rooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Connecting Rooms

  • 174 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Double or Twin Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double or Twin Room (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Double or Twin Room (Single Use)

  • 38 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Double Room, Terrace

  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Terrace (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Double Room, Terrace (Single Use)

  • 38 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double or Twin Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double or Twin Room (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double or Twin Room (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room (3Pax)

Superior Double or Twin Room (3Pax) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room (3Pax)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room (Single Use)

  • 44 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Terrace (3Pax)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Terrace (3Pax)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Terrace (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Terrace (Single Use)

  • 43 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Terrace

  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (3Pax)

Junior Suite (3Pax) | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite (3Pax)

  • 59 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite (Single Use)

  • 59 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

  • 220 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite (3Pax)

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite (3Pax)

  • 218 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite (Single Use)

  • 219 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Suite (3Pax)

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Suite (3Pax)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Suite (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Suite (Single Use)

  • 69 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite

  • 116 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite (3Pax)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite (3Pax)

  • 115 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite (Single Use)

  • 116 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite, Balcony

  • 129 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, Balcony (3Pax)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite, Balcony (3Pax)

  • 129 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, Balcony (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite, Balcony (Single Use)

  • 129 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (Ring Road View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room (Ring Road View)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Terrace

  • 60 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (3Pax | Ring Road View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room (3Pax | Ring Road View)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Terrace (3Pax)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Terrace (3Pax)

  • 60 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Single Use | Ring Road View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room (Single Use | Ring Road View)

  • 44 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Terrace (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Terrace (Single Use)

  • 59 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Eurostars Grand Hotel Wien

Along with 3 restaurants, this smoke-free hotel has a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Eurostars Grand Hotel Wien offers 205 accommodations with minibars and espresso makers. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Eurostars Grand Hotel Wien's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Vienna State Opera. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to facials, massages or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Vienna State Opera and 11 minutes on foot from Stephansplatz
  • Airport and train station pick-up shuttle service available for a fee
Eurostars Grand Hotel Wien offers its guests a full-service spa, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Eurostars Grand Hotel Wien. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Eurostars Grand Hotel Wien has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 36 per day; includes in/out privileges)
  • Valet parking on site (EUR 36 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 48 for adults and EUR 24 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 92.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 48 for adults and from EUR 24 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 36 per day (in/out privileges)
  • Valet parking fee: EUR 36 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 92.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Eurostars Grand Hotel Wien offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hotel Wien
Grand Hotel Wien Vienna
Grand Wien
Grand Wien Hotel
Grand Wien Vienna
Hotel Grand Wien
Hotel Wien
Wien Grand Hotel
Wien Hotel
Grand Hotel Vienna
Grand Hotel Wien Hotel
Grand Hotel Wien Vienna
Grand Hotel Wien Hotel Vienna

Eurostars Grand Hotel Wien Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1006 reviews
Rating 8 - Good. 184 out of 1006 reviews
Rating 6 - Okay. 40 out of 1006 reviews
Rating 4 - Poor. 16 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location good service and nice restaurants and rooms
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Hamad

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful interior, lovely room, outstanding breakfast, and charming and efficient staff.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Amir Ali

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good service
Stayed 5 nights in Jan 2026
Verified

8/10 Good

yi

Liked: Cleanliness, amenities, property conditions & facilities
It is a good and old hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

JU YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk manager was very professional and handled issues sincerely. The breakfast staff (especially Lisa) provided excellent and attentive service.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Anzor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location and service. Would definitely stay again.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Cameron Graham

Liked: Cleanliness, staff & service, amenities
Hotel has great location and friendly helpful staff. Seems to be having a big systems problem after change of ownership - both check-in and check-out had delays with "system problem". Makes the place look bad -- needs attention quickly.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Rolf A.

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
the staff was unbelievably responsive and service excellent. thank you!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An exceptional stay!

Perfect location near the old town! Walking distance to the best Vienna has to offer!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historical hotel, very comfortable and good location. Cast are very friendly and helpful. We loved and recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Gui Jun

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super nice and the hotel is really nice
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Generally hotel was good although didn’t feel 5x The cocktail bar was closed despite being advertised as open on Tuesday The downstairs bar was average
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

heni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to every where in city,clean and quiet.i am very happy and enjoyed
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property with everything you can ask for in a great location.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality and fantastic location.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Located was great
Stayed 3 nights in Sep 2025
Verified

8/10 Good

O

Liked: Staff & service, property conditions & facilities
Good location and friendly helpful staff. Housekeeping was just okay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Prather

Liked: Cleanliness, amenities, property conditions & facilities
EVERYONE and Everything was Superb and Premium
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Neil Denys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Barry P

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Really good hotel, restaurants are great, they have great breakfast, hotel staff was really kind, they allowed me to make my check-in earlier.
Stayed 3 nights in May 2025