8/10 Good
Brittany
Travelled with family
16 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
My sister and I enjoyed our stay here for the most part. The location was very convenient - less than 10 minute walk to Nationals Park. The room was clean and comfortable and the front desk staff was very helpful at check-in. He got us checked into our rooms 30 minutes early so that we could have time to get ready for the concert that was happening later that evening :)
One of my cons was that the spare blanket provided in the room was covered in hair. I went down to the front desk to request a new one but it took them over an hour to deliver the blanket as there was only one housekeeper available. This was around 2 am and we were asleep by the time the blanket was delivered.
My other con was the confusion around parking. Upon entering the parking garage I took a photo of the QR code at the entrance to open the gate. At the same time I was greeted by an attendant who was doing valet parking. The website said self parking so I was a little confused, but he gave me a ticket and I gave him my car keys. I was sent a text after checking in to enter my credit card info to pay for parking. I did that shortly after. When checking out the next day, I went to valet pickup and they were asking me to pay again. I explained that I was sent a text and they said I was good to go, but I had to remind them that they still had my car key. I figured out that the parking garage had two parking systems going on. This made the parking confusing and it seemed to confuse the staff as well.
Brittany
Stayed 1 night in Oct 2025