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Best Western Potsdam University Park Inn

3.5 star property

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Photo gallery for Best Western Potsdam University Park Inn

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace
Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed) | Bathroom | Combined shower/bathtub, rainfall showerhead, designer toiletries
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
1 Main St, Potsdam, NY, 13676
  • Place, Clarkson University
    ‪5 min walk‬
  • Place, State University of New York-Potsdam
    ‪8 min walk‬
  • Place, Canton-Potsdam Hospital
    ‪13 min walk‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, River View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, River View

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, River View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, River View (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed) | Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, River View (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Potsdam University Park Inn

Victorian hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a business centre and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, gas grills, a picnic area and a front desk safe are on-site. Housekeeping is available on request.
Best Western Potsdam University Park Inn offers 40 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Potsdam University Park Inn's great location. During your stay, you're just a quick walk from North Country Children's Museum. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from North Country Children's Museum and 3 minutes on foot from Raquette River
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Potsdam University Park Inn. Self parking is free. A complete renovation of Best Western Potsdam University Park Inn was completed in June 2025.

This 3.5-star Potsdam hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Ski storage

Family friendly

  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1985
  • Renovated entire property - June 2025
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clarkson Inn
Clarkson Inn Potsdam
Clarkson Potsdam
The Clarkson Inn Hotel
The Clarkson Inn Potsdam
The Clarkson Inn Hotel Potsdam

Best Western Potsdam University Park Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1007 reviews
Rating 8 - Good. 263 out of 1007 reviews
Rating 6 - Okay. 77 out of 1007 reviews
Rating 4 - Poor. 33 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy check in
Stayed 1 night in Aug 2025

6/10 Okay

roxanne

Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Nice property. Room was nice and updated and clean.
Stayed 1 night in Aug 2025

8/10 Good

Marek

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has been completely renovated recently.
Stayed 1 night in Aug 2025

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
When I booked this, it was a quaint local inn. While we knew there were updates being done to the main floor, we didn’t know it had been completed changed to a Best Western. I sent an email before our trip asking for information, it was never acknowledged. It is sterile and cold. No one at the desk even spoke to us when we went down to get coffee to go. Not even a Good Morning. Not good for anyone needing an elevator. When traveling, luggage can be awkward to get up stairs. There is only a stairway with awkward railings. The bathroom has no safety features at all. Nothing at all to hang on to when getting into and out of the tub. We don’t need ADA but there is nothing. The shower curtain has an easily removable bottom so it can be cleaned but it was caked with mildew. All I can say is that the beds were clean and comfy. Extremely disappointed by their “upgrades”.
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. The bed comfort was horrible. The bed was very uncomfortable. It was very hard and very hard to sleep on.
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right downtown close to everything including the university. Only things were - our fridge still had food in it from the previous guest and they never came in and gave us new towels on second day. They also never indicated they were not going to do that.
Stayed 3 nights in Aug 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large and comfortable. The parking lot was also spacious and offered easy access to the facility. The staff was friendly and helpful. Downtown Potsdam, where the hotel is located, is largely deserted, with empty storefronts in most of the historic buildings. However, there is a beautiful riverfront park right next to the hotel that offers pleasant views of the water and surrounding scenery. Also, even though the Potsdam area does not offer boutiques or other high-end shopping or dining options, one can find department stores, discount outlets, grocery stores, diners and practical dining options just a few minutes away by car.
Stayed 2 nights in Jul 2025

4/10 Poor

Zachary

Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent option when dropping students to St Lawrence Univ and Clarkson.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, conveniently located.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient location and free parking. Friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Miyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, really helpful people at the front desk, always clean!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Spacious room with newly renovated walk in shower! Larger than average hotel room with cubbies and lots of storage.
Stayed 1 night in Aug 2025

6/10 Okay

Shawn

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Harvey

I do love that the place inside of the hotel and outside is very clean. I love how everything you need is in walking distance. Also, the best is the view of the river! You can see it out of your bedroom window or you can sit outside and enjoy the place. Historical too! Come and see for yourself !
Stayed 1 night in Jul 2025

10/10 Excellent

Daisy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Best Western has very kind people working there. They make sure everything is on point.
Stayed 1 night in Jul 2025

8/10 Good

Jenna

Stayed 2 nights in Jul 2025

10/10 Excellent

Katrina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The updates to the hotel are great. the rooms are above average size which is awesome. I personally love that there are multiple hooks and shelves to hang items. There was a beside table for the second queen bed. It's like the hotel had heard my complaints from over the years and did it all right here. I would recommend this hotel to everyone. My only slight negative is one of the bed sheets were stained and it just kinda grossed me out. but everythign else was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

maryam

Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Amenities
We lived everything. Clean rooms, supportive and responsive staff, and an excellent location made our stay most enjoyable. Kassia and Brianna were amazing! Thanks to everyone!
Stayed 2 nights in Jul 2025