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Hilton Garden Inn Albany/SUNY Area

3.0 star property

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Photo gallery for Hilton Garden Inn Albany/SUNY Area

Welcome to the Hilton Garden Inn, featuring a modern design and beautifully landscaped surroundings.
Relax in the serene patio area with a fire feature, comfortable seating, and a charming view.
Relax in a spacious room with a flat-screen TV, comfortable sofa, and wooden desk.
Breakfast and dinner served, American cuisine
Two single beds with white linens and wooden headboards, a desk with a computer, and two bedside tables with lamps.

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Laundry

Explore the area

Map
1389 Washington Ave, Albany, NY, 12206
  • University at Albany
    ‪18 min walk‬
  • Crossgates Mall
    ‪2 min drive‬
  • Colonie Center Mall
    ‪3 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪9 min drive‬

Room options

View all photos for King evolution room

Hypo-allergenic bedding, Tempur-Pedic beds, desk, laptop workspace

King evolution room

8.8 out of 10
Excellent
(32 reviews)
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two queen evolution room

Hypo-allergenic bedding, Tempur-Pedic beds, desk, laptop workspace

Two queen evolution room

8.8 out of 10
Excellent
(43 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Hypo-allergenic bedding, Tempur-Pedic beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King evolution suite

Hypo-allergenic bedding, Tempur-Pedic beds, desk, laptop workspace

King evolution suite

  • 107 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, Tempur-Pedic beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Non-Smoking, Accessible

Two Queen Beds, Non-Smoking, Accessible | Hypo-allergenic bedding, Tempur-Pedic beds, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

8.6 out of 10
Excellent
(14 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Hypo-allergenic bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, Accessible

  • 107 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Hypo-allergenic bedding, Tempur-Pedic beds, desk, laptop workspace

Room, 1 King Bed (Drinks & Snacks)

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, Tempur-Pedic beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, Tempur-Pedic beds, desk, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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4.6 out of 5, Wonderful, (1020)
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includes taxes & fees
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About this property

Hilton Garden Inn Albany/SUNY Area

Hotel with free parking, near University at Albany
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn Albany/SUNY Area offers 126 accommodations with coffee/tea makers and a hairdryer. Beds feature Tempur-Pedic mattresses. 43-inch LCD televisions come with premium cable channels.

This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Albany/SUNY Area. During your stay, you'll be within walking distance of University at Albany. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at The Garden Grill
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from University at Albany and a few minutes from Crossgates Mall
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Albany/SUNY Area. Limited free parking is available on a first-come, first-served basis.

This 3-star Albany hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Garden Grill – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Garden Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Built in 2007
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities are closed on Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Albany/SUNY Area
Hilton Garden Inn Hotel Albany/SUNY Area
Hilton Garden Inn Albany/SUNY Area Hotel Albany
Hilton Garden Inn Albany/SUNY Area Hotel
Hilton Garden Inn Albany/SUNY Area Albany
Hilton Garn AlbanySUNY Area A
Hilton Albany Suny Area Albany
Hilton Garden Inn Albany/SUNY Area Hotel
Hilton Garden Inn Albany/SUNY Area Albany
Hilton Garden Inn Albany/SUNY Area Hotel Albany

Hilton Garden Inn Albany/SUNY Area Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1008 reviews
Rating 8 - Good. 297 out of 1008 reviews
Rating 6 - Okay. 92 out of 1008 reviews
Rating 4 - Poor. 49 out of 1008 reviews
Rating 2 - Terrible. 48 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

tomesha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Raina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay!

The hotel was super clean and the room I had was recently updated. I had plenty of room for myself and my belongings. I was able to unpack on my first day for easy access during my stay. The bathroom had shelves! And a light right in the roomy tub/shower. There were no strange smells and the best was so comfortable, I wanted to bring it home.
Stayed 4 nights in Apr 2025

10/10 Excellent

Robyn L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Meysi B

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like everything
Stayed 1 night in Mar 2025

10/10 Excellent

Chanice

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean, nice staff. Construction going on at this time but did not interfere with stay, except having to enter from the back of the building.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room, very cute and clean. It had everything I needed. The bed was amazing, I will be coming back again.
Stayed 1 night in Mar 2025

10/10 Excellent

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kristopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michele

Liked: Staff & service
Rooms were clean very nice staff. Didn't know they were renovated the hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

KIM

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I specifically stay at this hotel because it had a restaurant and bar. Both of which were demolished and under construction. We had to enter through the back of the building, which was littered with garbage and the temporary check-in area was a disaster area, very unhappy!
Stayed 1 night in Mar 2025

4/10 Poor

Krystle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was completely under construction. There was no access to a lobby bathroom, bar, gym or pool. The people working the front desk were rude and didn't help. There was also no parking at night because of all the construction
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
Staff was amazing. Room was clean. Excellent stay
Stayed 1 night in Mar 2025

10/10 Excellent

stephen

Liked: Staff & service, amenities
Major reconstruction
Stayed 1 night in Mar 2025

4/10 Poor

Zaidoon

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Meh… had I known…

The hotel was under MAJOR renovations. Services such as the gym was unavailable. Navigating through work site that doubled up as a hotel was unpleasant. The parking situation was less than ideal. When discussed with the staff, I was dismissed.
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Stayed 1 night in Feb 2025

2/10 Terrible

Kaity

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I usually stay at this location due to it being very close to my sons college. But they dont have a school discount. This time on my stay my room had mold in the bathroom shower and im allergic to mold but was only a one night stay. Check in was horrible my handicap cousin needed to use the rest room while checking in and was told their was no restroom available for regular people to utilize. Then provided a key to another room to use, i understand that its under construction and the kitchen was closed but was open for breakfast. I wish i had known before my stay that the kitchen was closed i would have made different accommodations before my visit. Staff needs customer service etiquette classes so they can learn that talking about handicap people is offensive and wrong. Other then that my stay was quiet.
Stayed 1 night in Feb 2025

6/10 Okay

Samuel

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very upset that none of the amenities were available. They said it had pool and the pool’s been closed for a long period of time but yet they still have the signs up on the elevator stating a pool and spa. They never notified anyone that there was renovations going on on their website until we already were there Very disappointed with notification because I definitely would’ve not picked there. It may have possibilities after renovation, but people really should be notified and if they say they did, it definitely wasn’t on there because I would’ve never picked it.
Stayed 1 night in Feb 2025

6/10 Okay

Kristin

Travelled with family, Business traveller
Disliked: Amenities
Property was under construction. Staff were welcoming and our room was clean.
Stayed 1 night in Feb 2025

4/10 Poor

Karen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under construction which was not disclosed beforehand making it very inconvenient and unsafe. There was a mess everywhere around the property. Just didn’t seem clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

kim

Stayed 1 night in Dec 2024

10/10 Excellent

Joeanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a quick trip this hotel was perfect !
Stayed 1 night in Dec 2024

8/10 Good

ADEJOKE

Stayed 1 night in Nov 2024