Riverside hotel in Amsterdam with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Ruby Emma Hotel Amsterdam offers 286 accommodations with a safe and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels.
Bathrooms include complimentary toiletries and hairdryers. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Ruby Emma Hotel Amsterdam's great location. During your stay, you're just a quick walk from Amstel Business Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and coworking space.
Free WiFi
Continental breakfast served daily for a fee
Amenities include a front desk safe, a car charging station and multilingual staff
On-site recreation includes bicycles to rent
Guests really like the accommodation for the cleanliness, overall comfort and comfy beds
6 minutes by car from Oosterpark and 6 minutes from Rijksmuseum
As a guest of Ruby Emma Hotel Amsterdam, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Ruby Emma Hotel Amsterdam also features express check-in, express check-out, and a front desk safe.
This 4-star Amsterdam hotel is smoke free.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Offsite parking available (EUR 25 per day)
Food and drink
Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children
Things to do
Bicycle rentals
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Coworking space
Outdoors
On a river
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
More
1 building
100% renewable energy
At least 80% lighting from LEDs
Built in 2018
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
42-inch LED TV with premium satellite channels
More
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Laptop workspace
LED lighting
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: from approximately EUR 24 for adults and from EUR 24 for children
Nearby parking fee: EUR 25 per day (164 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Crowne Plaza Amsterdam Amstel Hotel
Crowne Plaza Amstel Hotel
Crowne Plaza Amsterdam Amstel
Crowne Plaza Amstel
QO Amsterdam Hotel
QO Hotel
QO
Reviews
Ruby Emma Hotel Amsterdam Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel itself is very nice. Quick walk to metro station. The staff service could be improved.
Muqiu
Stayed 1 night in Aug 2025
10/10 Excellent
SATINDER
28 Aug 2025
SATINDER
Stayed 3 nights in Aug 2025
6/10 Okay
Cristina
Travelled with partner
27 Aug 2025
Liked: Cleanliness
Disliked: Amenities
I booked a cozy room for my stay but it didn’t look like the picture. I didn’t have a sofa or a working station table. Instead I got a circle table with two chairs. My stay at room 416 was ok. When I turned off the light, around the door area kept making a clicking sound the entire time I was in the room. For a light sleeper, it was really annoying. Also, the room wasn’t sound proof. I could hear people talking outside the hallway which disturb my sleep. Overall, definitely get away from the lower floors since it has the communal area where people can get coffee and tea.
Talk about being truly feeling like you are the best guest, and belonging in the community!
Andrea, Joy, Dylan, Ivo, Herman, and so many others I believe I could fill this space with all the names of the staff. Truly awesome. The facility is clean, quiet and safe, close to your every need.
Loved the hotel! Easy check in and out. Staff super helpful and friendly. Room was lovely. Only 15 on metro to Central, running every few minutes. Metro only a few minutes walk.
Didn't eat in hotel but drinks were reasonable. Would absolutely stay again
Room was super modern, clean, comfy and great distance from the city centre. Area was nice and quiet.
Had a lovely, relaxing stay and would definitely to go back.
Spacious room. Updated and tastefully decorated. Clean and tidy. Convenient in terms of public transportation to and from City Centre and airport. Friendly and helpful staff. With modern technology to facilitate use of elevators, access to public areas and room controls. Budget-friendly. Highly recommended!
Leticia
Stayed 6 nights in Aug 2025
6/10 Okay
tim
17 Aug 2025
Liked: Cleanliness
We don’t like the “self serve” upon check in. No front desk person, no concierge, and no one to help you with luggage. I would not recommend or stay here again
This hotel has a trendy, social atmosphere that gives off fun hostel-style vibes while still providing the comfort of a hotel. The lounge bar is a highlight — the bartenders are incredibly kind and make the experience even more enjoyable. Location is also excellent, with a tram stop just a five-minute walk away, offering easy access to anywhere in the city. Overall, the amenities were clean, comfortable, and well-maintained, making this a great place to stay.