Riverfront hotel in Amsterdam with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Ruby Emma Hotel Amsterdam offers 286 accommodations with a safe and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels.
Bathrooms include complimentary toiletries and hairdryers. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Ruby Emma Hotel Amsterdam's great location. During your stay, you're just a quick walk from Amstel Business Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and coworking space.
Free WiFi
Continental breakfast served daily for a fee
Amenities include a front desk safe, a car charging station and multilingual staff
On-site recreation includes bicycles to rent
Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
6 minutes by car from Oosterpark and 6 minutes from Rijksmuseum
As a guest of Ruby Emma Hotel Amsterdam, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Ruby Emma Hotel Amsterdam also features express check-in, express check-out, and a front desk safe.
This 4-star Amsterdam hotel is smoke free.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Languages
Dutch, English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Offsite parking available (EUR 25 per day)
Food and drink
Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children
Things to do
Bicycle rentals
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Coworking space
Outdoors
On a river
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
More
1 building
100% renewable energy
At least 80% lighting from LEDs
Built in 2018
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
42-inch LED TV with premium satellite channels
More
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Laptop workspace
LED lighting
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: from approximately EUR 24 for adults and from EUR 24 for children
Nearby parking fee: EUR 25 per day (164 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Crowne Plaza Amsterdam Amstel Hotel
Crowne Plaza Amstel Hotel
Crowne Plaza Amsterdam Amstel
Crowne Plaza Amstel
QO Amsterdam Hotel
QO Hotel
QO
Ruby Emma Hotel Amsterdam Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Value for money.
Windows didn’t open and room temperature set at 18degrees so no natural flow of air and the room can get hot.
Complementary drink or room service to clean your room.
Drinks are expensive & breakfast is continental.
There is a great Italian restaurant & cafe in walking distance behind the hotel.
Lorraine
Stayed 5 nights in Apr 2025
10/10 Excellent
Morgan
21 Apr 2025
Morgan
Stayed 5 nights in Apr 2025
8/10 Good
Oliver Lee
21 Apr 2025
Liked: Amenities
Location was very convenient for all trip destinations. Took 10 minutes to get into Amsterdam Central from Ruby Hotel. Also convenient location for the fast train to Leiden/Rotterdam. Hotel was lovely and check in was extremely easy and straight forward. Love that you can exchange a cleaning service for two free drinks. Drinks at hotel were good. McDonald’s opposite though it is more expensive than McDonald’s in the centre. Dominoes deliver to hotel. Hotel was clean and tidy though wish room had some English tea only had herbal.
Turned up late (sound 10pm.was told the chef went home at 9!)so no feed available. £40euro for a bottle of average wine.
Staff not overly helpful.
Room wasn't overly clean. Water (I think) stains on toilet seat and floor, hadn't been wiped.
The pillows are to thick and very uncomfortable. Bed was good. Shower was really good.
Breakfast! - 25 euro each! Not worth 15 euro.
It is a handy hotel to get to the train station to get into Amsterdam central.
The room was huge and the bed was very comfortable. Loved the bath that came with the room. However the room was very hot and we couldn’t get any airflow
While the property was lovely and the staff friendly and accommodating, the automated technology in the room led to a frustrating stay. The lights are remotely controlled by an iPad and some are also automated, so they come on when you don't want them to. For example, when you need to use the bathroom at night, the light in the WC turns on automatically, along with a bright night light in the hall, illuminating the room and waking my husband. Worse yet, I'm often the up before my husband
I did not like this hotel at all. It may look cool to press a button and have the elevator flash a light to indicate which one is available and to simply drop off your key card into a box for the check out (all very convenient). However, face to face support is still needed. I had only one towel in my room but luckily found someone in the corridor to ask for more (or???). The room was hot and noisy. Even the mattress was squeaky. The TV was the worse— not connecting possibly because of the bad internet signal. Bathroom is wide open. Excellent standing shower but if you want privacy— there’s none (glass door). Would not recommend this hotel for family. Good room space and amenities including a small fridge. Good for business trip. Well located near metro.
Geysa
Stayed 2 nights in Apr 2025
10/10 Excellent
Lisa
Travelled with partner
7 Apr 2025
Liked: Amenities
Loved the location as it was a very short walk to the metro which took us into the city in 10 minutes. Loved the eco friendly aspects of the hotel. Very modern and chic. Quiet area.