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The Amsterdam Canal Hotel

3.5 star property

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Photo gallery for The Amsterdam Canal Hotel

Double Room, 1 Queen Bed | View from room
Lounge
Studio Suite | Living area | LCD TV
Reception
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Weteringschans 253, Amsterdam, 1017 XJ
  • Place, Heineken Experience
    ‪6 min walk‬
  • Place, Rijksmuseum
    ‪9 min walk‬
  • Place, Van Gogh Museum
    ‪15 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(11 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Double Room, 1 Queen Bed

7.6 out of 10
Good
(13 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Canal View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed, Canal View

8.0 out of 10
Very good
(14 reviews)
  • 19 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Queen Bed, Canal View

Double Room, 1 Queen Bed, Canal View | Premium bedding, minibar, in-room safe, individually decorated

Double Room, 1 Queen Bed, Canal View

8.0 out of 10
Very good
(19 reviews)
  • 17 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room, Canal View

Deluxe Triple Room, Canal View | Mini fridge

Deluxe Triple Room, Canal View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed (Souterrain)

Deluxe Room, 1 Queen Bed (Souterrain) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed (Souterrain)

7.6 out of 10
Good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room, Canal View

Deluxe Quadruple Room, Canal View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Quadruple Room, Canal View

  • 30 sq m
  • Canal view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, individually decorated

Studio Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Amsterdam Canal Hotel

Hotel with a bar, 6-minute walk to Heineken Experience
Along with a bar/lounge, this hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance. Housekeeping is available once per stay.
The Amsterdam Canal Hotel offers 16 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Amsterdam Canal Hotel. During your stay, you're just a quick walk from Heineken Experience. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Heineken Experience and Rembrandt Square
As a guest of The Amsterdam Canal Hotel, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The Amsterdam Canal Hotel also features a garden, coffee/tea in common area, and concierge services.

Smoking is allowed in designated areas at this 3.5-star Amsterdam hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.50 for adults and EUR 12.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 17.50 for adults and from EUR 12.50 for children
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Amsterdam Canal Hotel
Canal Hotel
The Amsterdam Canal
The Amsterdam Canal Hotel Hotel
The Amsterdam Canal Hotel Amsterdam
The Amsterdam Canal Hotel Hotel Amsterdam

Reviews

The Amsterdam Canal Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 382 out of 783 reviews
Rating 8 - Good. 224 out of 783 reviews
Rating 6 - Okay. 100 out of 783 reviews
Rating 4 - Poor. 37 out of 783 reviews
Rating 2 - Terrible. 40 out of 783 reviews

Reviews

4/10 Poor

Gerardo

Travelled with family
Liked: Staff & service
Disliked: Amenities
The hotel is full of contradictions . The staff is very helpful ,great customer focus and nice, the building is not in good shape, the hallways look old and a the carpet is dirty. The bathrooms are fairly new and in good shape but the beds are like a cot with a top mattress the pillows extremely high and uncomfortable, we had a bad night. Also I was surprised that one day before we checked in I got an email informing me that the hotel did not have elevator nor air conditioner. We had to carry large heavy bags in a tight staircase to our rooms and in the summer Amsterdam is hot, which is expected but learning about these two things a day before check in instead of when booking was dissapointed. I think Expedia should have the information when booking and not afterwards.
Stayed 1 night in Aug 2025

8/10 Good

Apriry

Liked: Cleanliness, staff & service, property conditions & facilities
Room 15 was a great room for myself enjoyed the happy hour with complimentary drinks and snacks. Great access to filtered still and sparkling water, teas and coffee. The nights from Tuesday to Wednesday were wonderfully quiet and peaceful, making for a restful stay. However, things changed dramatically on Thursday. The surrounding neighbours were quite loud, and their music could be heard clearly past 10 PM. This made for a less relaxing evening. Overall, the hotel itself is good, but potential guests should be aware that noise levels can vary significantly depending on the day of the week. Good location away from the tourist hotspots.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The happy hour from 4-6 was lovely! Also the terrace was the place to be!
Stayed 1 night in Aug 2025

8/10 Good

Brigita

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

cynthia s.

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Cute little room
Stayed 2 nights in Jul 2025

6/10 Okay

Sandra, Singapore

Travelled with partner
Disliked: Amenities, property conditions & facilities
The area was good. Walkable to a lot of areas. Stairs are crazy steep, it good for heavy luggage & we were up 2 flights. Air cons on wall in rooms don’t work. High rooms very stuffy & hot. If you open doors/windows incredibly loud with trams and locals to all hours. For the money, not worth it.
Stayed 3 nights in Jul 2025

6/10 Okay

Waseem

Travelled with partner
Very steep steps not suitable for those with mobility issues small rooms and bathrooms
Stayed 3 nights in Jul 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and got us into our room early so we could rest before heading out. The hotel is old and a true Amsterdam row house so if you can’t do stairs then request a room on main floor. Rooms were cute, comfy beds. Bathrooms are small but expected that. Air conditioning recently installed so that was a plus! The happy hour was a great way to unwind after a busy day exploring the city. Breakfast was very good with lots of options. Really enjoyed our stay!
Stayed 2 nights in Jul 2025

6/10 Okay

Suzann Lynn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Ibrahem, Sundbyberg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Jun 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, easy to walk to everything!
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Great Location, needs improvements

The location of this hotel is great, and the back patio is right on the canal and pairs very well with the daily open bar. However, the place was falling apart in several ways. I was in a room on the top floor (canal view) which was technically true but the position and sizes of the windows didn't really afford a good view. One of the shower heads was in disrepair (the handheld still worked), an electrical outlet was literally falling apart, the air conditioning didn't work for a time, and the front door key entry didn't work one night, though the attendant was there to let me in. I brought up these issues and asked to change rooms which wasn't possible due to capacity and I was offered a free breakfast. In return I asked for free breakfast every day and I think they said yes but I wasn't eating breakfast there anyway, I was going to a neighborhood bakery and a place called "locals" which was good. I thought the cleanliness of the room could have been improved too. I wasn't overly bothered by the condition and I'm not too picky, I still had a great time, and, like mentioned earlier, the canal-side patio, open bar, and location made it worthwhile. But the place WAS falling apart, or at least my room was.
Stayed 6 nights in Jun 2025

2/10 Terrible

Juan

Travelled with group
Disliked: Staff & service, property conditions & facilities

Do not stay here. Rooms are uninhabitable

My friend and I stayed here the first night of a three-night reservation, and we had to leave early because the room was just so hot. The window could barely open to get airflow. I called the receptionist to ask for a fan or something to increase airflow and ventilation, but they said that they don’t and they encouraged me to open the window as much as possible because the room gets hot. The fact they knew how hot the room gets and they continue to rent it out without describing that upfront is inhumane. I attached a picture of how little the window opens. If you care about your health, do not stay here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location, cleanliness, helpful front desk
Stayed 2 nights in Jul 2025

2/10 Terrible

Gareth, Richmond

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Sei Jin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Location was great, wakable distance, yet not in the caos of city Center. View from room amazing. Staff súper friendly. Details such as cava as a welcome present, ir free happy hour in the afternoon were amazing. Breakfast delicious. The only con las the stairs. Heretage building with sharp stairs made it very difficult with bags.
Stayed 3 nights in Jul 2025

4/10 Poor

Jeffrey

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Air conditioning was not working 2 nights of my 3 night stay. Some electric outlets not working. No lift when staying on third floor is rough. Multiple television channels not coming through. Young staff that seem to be trying but not up to the task. Location was good. Not a terrible place but would not recommend. Free happy hour was nice. Lesson: you get what you pay for.
Stayed 3 nights in Jul 2025

8/10 Good

Graeme David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a typically quaint traditional Amsterdam hotel, with steep stairs (no lift) and canal views (from some rooms). It's currently under renovation and needs some updating but rooms are having air conditioning fitted and the lobby has had an update which looks much more professional. The staff are all really lovely and helpful and any issues quickly and efficiently dealt with. So for any prospective visitors bear in mind that it is a project under way, but at the end of the day, it's a place to sleep when visiting and the rooms are comfortable. A major plus is the daily FREE 'Happy Hour' (16.00 - 18.00) with beer, wines, coffee and snacks provided. Would we go back, most certainly!
A view from Room 109
Stayed 4 nights in Jul 2025

10/10 Excellent

Debra

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amsterdam

Our room was the best. Balcony over looking the canal. Free wine and apps for happy hour. Breakfast buffet and cooked to order. Very helpful staff.
Stayed 3 nights in Jun 2025

6/10 Okay

Johanna

Liked: Staff & service
Disliked: Room comfort

Charming hotel but not for everyone

The Amsterdam Canal Hotel boasts a fantastic location and beautiful historical charm. The staff were genuinely nice, which was a definite plus. However, our stay was significantly impacted by a broken air conditioning unit, leaving the room uncomfortably hot with no effective solution offered beyond opening windows. The bed also wasn't the most comfortable. While the building's historical aspect is lovely, the overall decor felt quite outdated.
Stayed 3 nights in Jul 2025

2/10 Terrible

timothy

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Do not stay here. There were bed bugs in the room and we had to leave in the middle of the night. We were bit and our bags were effected. They would not refund us for it. The room had a broken ac unit that was leaking onto the floor and the open window left the room noisy and let more bugs in. We lasted roughly 3 hours in the hotel before leaving. Do not stay here
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Antony John, Bath

Travelled with family
Liked: Cleanliness, amenities
Great location, easy to access all areas of the city either on foot or using the public transport system. Room was clean and tidy, however it was located in the basement which fronted the main road. Access to the room was right next to the breakfast area. It was called a deluxe room. Unfortunately that was not an accurate description at all. Two single b ds pushed together with a mattress topper finishing off the ensemble. Evertime we left the room we would literally bump into someone grabbing food. Not ideal at all.
Stayed 4 nights in Jun 2025