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Hilton Garden Inn Asheville Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Asheville Downtown

Lobby sitting area
2 bars/lounges
Breakfast, lunch, dinner served; American cuisine
Exterior
2 bars/lounges

Popular amenities

  • Bar
  • Room service

Explore the area

Map
309 College St, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪10 min walk‬
  • The Orange Peel
    ‪10 min walk‬
  • Biltmore Estate
    ‪10 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible | Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired) | Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired) | Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, free WiFi, bed sheets

Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(36 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Living area | 43-inch LED TV with premium TV channels, TV, pay films

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner | Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

43-inch LED TV with premium TV channels, TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

43-inch LED TV with premium TV channels, TV, pay films

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired) | Premium bedding, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

43-inch LED TV with premium TV channels, TV, pay films

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Hearing Impaired)

Room, 1 King Bed, Accessible, Corner (Hearing Impaired) | Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Corner (Hearing Impaired)

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

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  • Free WiFi
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About this property

Hilton Garden Inn Asheville Downtown

Hotel with free local shuttle, a quick walk to Pack Square
This hotel features an outdoor pool, a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a 24-hour business centre and a coffee shop/cafe are on-site.
Hilton Garden Inn Asheville Downtown offers 140 accommodations with free newspapers and free toiletries. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. 43-inch LED televisions come with pay-per-view films. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Asheville Downtown. During your stay, you're just a quick walk from Buncombe County Courthouse. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Pillar Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Pack Square and 7 minutes on foot from Diana Wortham Theatre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Asheville Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 3 meeting rooms. Hilton Garden Inn Asheville Downtown also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. Parking is available for a fee.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Pillar Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Pavilion Lounge – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 to 13 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pavilion Lounge
  • Pillar Kitchen

Things to do

  • 24-hour gym
  • Art gallery
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LED TV with premium channels
  • Pay films

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 13 per person
  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Asheville Downtown Hotel
Hotel Hilton Garden Inn Asheville Downtown Asheville
Asheville Hilton Garden Inn Asheville Downtown Hotel
Hotel Hilton Garden Inn Asheville Downtown
Hilton Garden Inn Asheville Downtown Asheville
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Asheville Downtown
Hilton Asheville Asheville
Hilton Garden Inn Asheville Downtown Hotel
Hilton Garden Inn Asheville Downtown Asheville
Hilton Garden Inn Asheville Downtown Hotel Asheville

Hilton Garden Inn Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 586 out of 838 reviews
Rating 8 - Good. 183 out of 838 reviews
Rating 6 - Okay. 44 out of 838 reviews
Rating 4 - Poor. 17 out of 838 reviews
Rating 2 - Terrible. 8 out of 838 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

J

Stayed 1 night in Apr 2025

10/10 Excellent

Kathie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lauren from the hotel shuttle service is very knowledgeable and amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Stayed 2 nights in Mar 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Zachary

Stayed 3 nights in Feb 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Getaway

Wonderful location. Excellent rooftop New Year’s Eve party.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Mary

Stayed 1 night in Jan 2025

10/10 Excellent

Mary ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant experience from check in through check out. Courteous, professional staff. Very clean and accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Kim

Travelled with family

Convenient and Clean

Very spacious room. Room temperature did not regulate well and the bed was extremely firm. Very clean and convenient location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for one night but had a great experience. Staff at front desk and in bar were great. Drinks in bar were great as well. Room was clean and check in process was smooth. Walkable to downtown Asheville
Stayed 1 night in Jan 2025

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room. Friendly helpful staff. Walkable to downtown.
Stayed 5 nights in Dec 2024

8/10 Good

Timothy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and pet friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay! Close to the Biltmore, which was the main focus of our trip. We enjoyed breakfast and Alissa was wonderful! A couple things that weren’t ideal: our room overlooked the street so it was a little loud and our door wouldn’t latch properly unless it was slammed closed. Overall a great place to stay and would recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Denise

When I checked in the room they gave me had a “Do Not Disturb” sign on the door so I dragged all my stuff down to the front desk again — and I was four weeks post-op with a knee replacement — after a lot of exasperated frowning and back and forth I got another room. I appreciate that the hurricane really upended things in Asheville but I was trying to give business to the community again. Just wish things had gone more smoothly.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2024

8/10 Good

Grant, Asheville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Very clean and all staff were very pleasant and helpful. Easy parking not free. Within walking distance to good restaurants. There is a rooftop restaurant. The food was ok..they were out of a few dishes. Breakfast buffet was nice and on weekend eggs made to order. Very good. Buffet not free. No laundry room. Our room was very clean and comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024