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Hilton Garden Inn Asheville Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Asheville Downtown

Lobby sitting area
Breakfast, lunch, dinner served; American cuisine
2 bars/lounges
Exterior
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
309 College St, Asheville, NC, 28801
  • Place, Pack Square
    ‪4 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪10 min walk‬
  • Place, The Orange Peel
    ‪10 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, free WiFi, bed sheets

Room, 1 King Bed

9.8 out of 10
Exceptional
(32 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(38 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Living area | 43-inch LED TV with premium TV channels, TV, pay films

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner | Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

43-inch LED TV with premium TV channels, TV, pay films

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired) | Premium bedding, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

43-inch LED TV with premium TV channels, TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Hearing Impaired)

Room, 1 King Bed, Accessible, Corner (Hearing Impaired) | Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Corner (Hearing Impaired)

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

43-inch LED TV with premium TV channels, TV, pay films

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired) | Premium bedding, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible | Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired) | Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Hilton Garden Inn Asheville Downtown

Hotel with free local shuttle, 5-minute walk to Pack Square
This hotel features an outdoor pool, a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a 24-hour business centre and a coffee shop/cafe are on-site.
Hilton Garden Inn Asheville Downtown offers 140 accommodations with free newspapers and free toiletries. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. 43-inch LED televisions come with pay-per-view films. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Asheville Downtown. During your stay, you're just a quick walk from Buncombe County Courthouse. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Pillar Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Pack Square and 7 minutes on foot from Diana Wortham Theatre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Asheville Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 3 meeting rooms. Hilton Garden Inn Asheville Downtown also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. Parking is available for a fee.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Pillar Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Pavilion Lounge – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 to 13 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pavilion Lounge
  • Pillar Kitchen

Things to do

  • 24-hour gym
  • Art gallery
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LED TV with premium channels
  • Pay films

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 13 per person
  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Asheville Downtown Hotel
Hotel Hilton Garden Inn Asheville Downtown Asheville
Asheville Hilton Garden Inn Asheville Downtown Hotel
Hotel Hilton Garden Inn Asheville Downtown
Hilton Garden Inn Asheville Downtown Asheville
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Asheville Downtown
Hilton Asheville Asheville
Hilton Garden Inn Asheville Downtown Hotel
Hilton Garden Inn Asheville Downtown Asheville
Hilton Garden Inn Asheville Downtown Hotel Asheville

Reviews

Hilton Garden Inn Asheville Downtown Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 625 out of 892 reviews
Rating 8 - Good. 194 out of 892 reviews
Rating 6 - Okay. 45 out of 892 reviews
Rating 4 - Poor. 19 out of 892 reviews
Rating 2 - Terrible. 9 out of 892 reviews

Reviews

10/10 Excellent

Beau

Stayed 1 night in Jul 2025

8/10 Good

LINDA, Alpharetta

Stayed 2 nights in Aug 2025

4/10 Poor

Virginia, Kernersville

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious room, newly renovated, staff very helpful, very clean, our first time visiting Ashville and will love to come back soon!
Stayed 3 nights in Jul 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the suite was great, big comfy bed and bathroom with a nice sitting area
Stayed 1 night in Aug 2025

10/10 Excellent

kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything here was fabulous
Stayed 2 nights in Jun 2025

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 10/10. Our check in was smooth (we found out later it was actually the GM who checked us in), the hotel common areas and room are very clean (and I’m picky about cleanliness), we had a spacious corner room, and the bed was very comfortable. The complimentary champagne at check in was a nice touch. We were celebrating our anniversary, and the hotel left chocolate covered strawberries in our fridge! The on site hotel had a fun and delicious array of tiki-themed drinks and food; so good, in fact, that we chose to dine there for dinner instead of one of Asheville’s Miriam of other hotels. The hotel also offered complimentary transportation, provided by a very sweet and personable driver.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good size room, close to restaurants and parks, and staff is pleasant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Josh, Ft. Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
It was very well kept and it was an enjoyable stay. The upstairs bar was nice, but the food wasn’t great. Nice pool and fire pit, too!
Stayed 2 nights in Jul 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Asheville to see friends and visit Biltmor

We had a great time and everyone was so nice and friendly. The Hotel was very convenient to where we wanted to visit. Very clean and great breakfast. We will stay here next time we visit Asheville.
Stayed 4 nights in Jul 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, except we were on the roadside and the fire department and police did runs with sirens every hour and a half to two hours. Very annoying in the middle of the night!
Stayed 3 nights in Jul 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Tony

Stayed 1 night in Jul 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Rob

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT accept room in the middle of the 5th floor on a night they have music. Whoever thought a loud rooftop bar directly above hotel rooms was a good idea needs their head checked. If you're out on the town and not back until 11pm, then you'd never know. Unfortunately we had an event we needed to be at at 6am and tried to be in bed at 9pm. It sounded like we were in a nightclub until 10:30pm. It wasn't possible to turn the TV up loud enough to drown it out. Every other aspect of the property was great. If we were in another room, this would probably be a 10/10 review.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just a quick walk to shops and restaurants. The hotel offers free shuttle service which we used. It was quick and convenient and dropped us off in the River Arts District. The rooftop bar was nice and had live music while we were there. We only ate at the property once and the food was fine. All the staff were nice and very attentive. You can definitely tell the flood impacted tourism and everyone we met in Asheville was warm and welcoming.
Stayed 2 nights in Jul 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Vertania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel. My room was great. The staff at the rooftop restaurant were so kind as well!!
Stayed 3 nights in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness
Location to town excellent, place itself well sized for my needs and properly maintained with good, friendly staff service.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and great location. Clean and very friendly staff. Pool area should be kept cleaner and someone should monitor folks that have been over served at the pool. Roof top bar is a wonderful perk. The only negative is that they charge for parking. The lot was never totally full even on July 4th weekend. Didn’t mind too much until I was charged for the day that we checked out. Fair to only charge per night, not day. Don’t let that deter you. Nice place!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a great area close to downtown Asheville. The room was clean. The shuttle was an added service-huge thanks to the friendly driver, Lauren! All employees were informative and friendly. The maintenance worker even shared treats with our dog. Highly suggest staying here. Help Asheville out!
Stayed 2 nights in Jul 2025