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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

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Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Free daily buffet breakfast
Lobby
Lobby
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Place, Cumberland Mall
    ‪3 min drive‬
  • Place, The Battery Atlanta
    ‪3 min drive‬
  • Place, Cobb Galleria Centre
    ‪3 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a conference centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool and a business centre are on-site.
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Best Western Atlanta Cumberland/Galleria Hotel. During your stay, you'll be close to Truist Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a conference centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the beds and the helpful staff
  • Just a 5-minute drive from Cobb Galleria Centre and 6 minutes from Truist Park
Best Western Atlanta Cumberland/Galleria Hotel offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1500 square feet (139 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Atlanta Cumberland/Galleria Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Smyrna hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,500 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free in-room WiFi has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 459 out of 1223 reviews
Rating 8 - Good. 277 out of 1223 reviews
Rating 6 - Okay. 163 out of 1223 reviews
Rating 4 - Poor. 134 out of 1223 reviews
Rating 2 - Terrible. 190 out of 1223 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Heidi

Travelled with family
Liked: Cleanliness, staff & service
AC unit was really loud. Beds were not very comfortable. Staff was friendly and helpful
Stayed 2 nights in Oct 2025

6/10 Okay

Aliyah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Dekayla

Stayed 1 night in Oct 2025

4/10 Poor

Primus

Stayed 1 night in Oct 2025

10/10 Excellent

Carmeka

Stayed 2 nights in Oct 2025

10/10 Excellent

Shamael

Stayed 3 nights in Oct 2025

10/10 Excellent

Kendrick

Nice
Stayed 4 nights in Sep 2025

6/10 Okay

Miesha

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Check in was nice the room was clean but the bed was horrible. It was like broke down springs creaking all night long. They 100% need to get new mattresses.
Stayed 1 night in Oct 2025

8/10 Good

Jean

Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Yes today they forgot to empty my trash in the room
Stayed 5 nights in Oct 2025

10/10 Excellent

Eboney

Stayed 1 night in Oct 2025

6/10 Okay

Tekelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bare minimum

So the room was clean but the bathroom tub had lots of long black strands of hair in it. The hot water only lasted 20 mins the first night then after that it never got hot again. The complimentary breakfast was your average basic breakfast not bad though. My niece went to plug her phone to charge using the lamp usb, the lamp plug spark fire and shorted her phone out. When she called the front desk. All they told her was they would come look at the lamp. Which none ever did. In order for the tv to work we had to Airplay from our phone. So inconvenient. Overall the stay wasn’t terrible for the price and it was quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bertreassia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was safe and well lit. Clean and spacious parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Stayed 1 night in Oct 2025

10/10 Excellent

susan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Aiyana

Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Stayed 1 night in Sep 2025

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities
The only negative I have that late in the night I notice that water was on the bathroom floor, I was too tired to go upnthe the desk and request another room. I informed the front desk at checkout but didn't receive a voucher for a extended stay nor any type of refund.
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Stayed 4 nights in Oct 2025

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor quality

The room smelled , there was roaches.
Stayed 3 nights in Oct 2025

10/10 Excellent

Charles

Stayed 3 nights in Sep 2025

8/10 Good

Damion

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I only stayed one night so I didn’t use the gym or anything. Breakfast was actually really good. Went to get a shower at night and there was no hot water, but in the morning it was decently warm. Sink water didn’t get hot though. Everything else was pretty good.
Stayed 1 night in Oct 2025

6/10 Okay

Mahilee

in accessible room , shower liner didnt avoid water from getting on the floor as well as dead insects in hallways
Stayed 1 night in Oct 2025