Hotel ZaZa Austin

Property class: 4.5
VIP Access

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Photo gallery for Hotel ZaZa Austin

Breakfast, lunch, dinner served; pool views
Property video
Poolside bar
Exterior
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
400 Lavaca St, Austin, TX, 78701
  • Place, Moody Theater
    ‪3 min walk‬
  • Place, Lady Bird Lake
    ‪5 min walk‬
  • Place, Sixth Street
    ‪5 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(37 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room (2 King Beds)

10.0 out of 10
Exceptional
(21 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(23 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Signature Room

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Suite

  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Corner

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony, Corner

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel ZaZa Austin

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. Change of towels is available on request
Hotel ZaZa Austin offers 159 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open selected days.
Our customers tell us that they can't get enough of the pool at Hotel ZaZa Austin. During your stay, you're just a quick walk from Sixth Street. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at Group Therapy, a diner with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Moody Theater and 6 minutes on foot from Sixth Street
  • Pets welcome for a fee
Hotel ZaZa Austin offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 8500 square feet (790 square metres) and includes conference space. The luxury Hotel ZaZa Austin also features a rooftop terrace, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 4.5-star Austin hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.
Group Therapy – This poolside diner serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 100 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Group Therapy

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 20 meeting rooms
  • 8,500 square feet of conference space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 46.24 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 30 March and close on 02 April.
  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Hotel ZaZa Austin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 883 out of 1007 reviews
Rating 8 - Good. 70 out of 1007 reviews
Rating 6 - Okay. 33 out of 1007 reviews
Rating 4 - Poor. 11 out of 1007 reviews
Rating 2 - Terrible. 10 out of 1007 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Hotel was beautiful, service was awesome, convenient location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Jan 2026

10/10 Excellent

Felipe

Stayed 1 night in Jan 2026

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities
I love the whole vibe of this hotel. The lobby signature scent is divine. Love the room decor and spaciousness. Never expected to compliment a shower, but it’s not probably the best hotel shower I’ve encountered in a long time.
King room w balcony
View of pool from hotel room balcony
Stayed 1 night in Dec 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff: spotless, comfortable room: coffee every morning on each floor; attentive valets fetch your car quickly; lovely pool area
Stayed 2 nights in Dec 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Great room! Appreciate the coffee in the mornings.
Stayed 3 nights in Dec 2025

10/10 Excellent

Charlotta

Stayed 3 nights in Dec 2025

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my family. Roomy beds and big room lots of space!
Stayed 1 night in Dec 2025

10/10 Excellent

Darius

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous clean room, excellent customer service from staff, and the amenities like the shuttle was great to have. We definitely recommend Hotel ZaZa!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was amazing. Hotel was extremely clean, snacks and coffee were great. Would definitely stay again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ethan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracyann

Liked: Cleanliness, amenities
I had a wonderful stay at Hotel ZaZa for 5 days and 4 nights. The hotel is beautiful, stylish, and very comfortable. My room was spotless, and the staff was friendly, professional, and attentive throughout my stay. The location was perfect and made everything easily accessible. I truly enjoyed my experience and would definitely stay here again.
Stayed 4 nights in Dec 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Disliked: Amenities
Some really nice touches and a nice room. But maybe don’t rent out your feature amenities so guests can’t even use them.
Stayed 1 night in Dec 2025

10/10 Excellent

Asa

Stayed 1 night in Dec 2025

8/10 Good

Marcelle

Liked: Cleanliness, staff & service, amenities
Staff are lovely.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Oleksiy, Charlotte

Liked: Cleanliness, property conditions & facilities
Cleanest hotel in the US I seen :)
Stayed 3 nights in Dec 2025

10/10 Excellent

Kaustuv

Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean, comfortable and stylish rooms, and great location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rachel

Beautiful hotel, wonderful staff, perfect location, amazing room.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Couple things stood out at the ZaZa. Location downtown was excellent. The car service was exceptional and fun - loved the lighted cattle skull and horns on the front grill and the Christmas tree tied on the roof! Coffee stations on each floor made it so easy to get going in the morning. The pool was nice and got good afternoon sun. Balcony room had a great view of park and we could hear music from festival. The staff were all really friendly.
Stayed 1 night in Dec 2025

8/10 Good

Jasmin

Travelled with group
Liked: Cleanliness, staff & service
Friendly but no coffee in my room.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025