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Hotel Serena

3.0 star property

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Photo gallery for Hotel Serena

Free daily buffet breakfast
1 treatment room
Indoor pool, pool loungers
Sun deck
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Strada Pedraces, 32, Badia, BZ, 39036
  • Place, Santa Croce Ski Lift
    ‪5 min walk‬
  • Place, 61 Santa Croce 1460m
    ‪5 min walk‬
  • Place, Alta Badia Ski Resort
    ‪6 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room | Bathroom | Hair dryer, towels, soap, shampoo

Classic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually furnished, desk, blackout curtains

Superior Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, individually furnished, desk, blackout curtains

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Superior Single Room | In-room safe, individually furnished, desk, blackout curtains

Superior Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | In-room safe, individually furnished, desk, blackout curtains

Family Room

  • 27 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Single Bunk Bed

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About this property

Hotel Serena

Family ski hotel with full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Serena for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Serena offers 43 accommodations with a safe and a hairdryer. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include baths or showers.

This Badia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.
During your stay at Hotel Serena, you're just a quick walk from Dolomites. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and helicopter/aeroplane tours
  • Steps from Dolomites and 10 minutes by car from Kronplatz Ski Resort
  • Free ski shuttle service
  • Pets welcome for a fee (restrictions apply)
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Hotel Serena helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers an indoor pool and a sauna. Self parking is free.

This 3-star Badia hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast and dinner.
On-site venue No. 2 – This bar serves breakfast, lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 17 September and 15 December.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 35.00 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Serena Badia
Serena Badia
Hotel Serena Hotel
Hotel Serena Badia
Hotel Serena Hotel Badia

Hotel Serena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best hotel i’ve stayed at. Staff were awesome. Restaurant was great.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely and friendly making me feel welcome. The owner made a pint of welcoming me as I had arrived late. The staff had saved a meal of soup, salad, a cold platter and dessert for me even though it was after 21:00 by the time I arrived. The hotel is lovely with great views for the valley. It is situated a quiet part of the village with access to great walks and cycling. The hotel has safe storage for bikes. The pool and wellness centre is a lovely place to relax. I feel very at home at the hotel.
Stayed 4 nights in Jun 2019

6/10 Okay

ORFEO GIOVANNI

Travelled with family
Liked: Cleanliness, staff & service
Un hotel nella media per un tre stelle in Alto Adige ma esageratamente costoso in alta stagione per il tipo di proposta. Personale gentile e disponibile, ma struttura da rivedere perché ormai riporta i segni del tempo e dei gusti.
Stayed 1 night in Feb 2024

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joachim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt, aber Wellnessbereich sehr voll.
Stayed 7 nights in Jan 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accoglienza ed i servizi sono tutti di ottimo livello. In particolare segnalo il livello della ristorazione davvero eccellente, direi superiore alla categoria della struttura in termini di stelle (l'Hotel è un tre stelle, ma la ristorazione ne vale almeno 4). Impeccabile anche il personale di sala. Ottimi anche i servizi di piscina coperta e spa accessibili senza sovrapprezzo!
Stayed 5 nights in Aug 2021

10/10 Excellent

Klaus A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel til Maratona

Vi var nede for at cykle Maratona og hotellet ligger ca. 500 meter fra der hvor vi skulle hente startnummer. Hotellet har den bedste udsigt, meget rent, super service, Wi-FI, dejligt SPA og maden var god både morgen og aften (dette er jo en smagssag). Vi fik lov til at have cyklerne stående på vores altan. Helt sikkert et hotel jeg kan anbefale og kunne besøge igen. Eneste ulempe er 50 meter op ad bakken med 17% stigning til hotellet (god træning). :-) Skal du cykle Maratona så er der et par km til start som går lidt op ad. Det betød at når vi var færdig med løbet så er det ned af bakken hjem. Det var vi glade for.
Stayed 5 nights in Jun 2018

10/10 Excellent

EVGENY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

В целом вполне нормальный отель.

Отдых в отеле оставил немного противоречивые чувства. С одной стороны очень всё чисто, хороший ресторан, отличная уборка номеров, хороший, внимательный и доброжелательный персонал, частая смена постельного белья и полотенец, вполне приемлемая зона СПА, но при этом отелю требуется некоторый ремонт, особенно фасада. Плохая звукоизоляция номеров, порой слышны посторонние звуки. Номера тесноваты. В целом, думаю крепкая 4 из 5.