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Torre Melina, a Gran Meliá Hotel

5.0 star property

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Photo gallery for Torre Melina, a Gran Meliá Hotel

Interior detail
Property video
4 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Premium bedding, minibar, in-room safe, desk
Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avd Diagonal 661-671, Barcelona, 08028
  • Place, Avinguda Diagonal
    ‪2 min walk‬
  • Place, Catalonia Palace of Congresses
    ‪2 min walk‬
  • Place, Camp Nou
    ‪15 min walk‬
  • Airport, Barcelona (BCN-Barcelona Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Premier Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Premier Room Panoramic Views

Premium bedding, minibar, in-room safe, desk

Premier Room Panoramic Views

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Red Level One Bedroom Master Suite

Red Level One Bedroom Master Suite | Premium bedding, minibar, in-room safe, desk

Red Level One Bedroom Master Suite

  • 98 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Red Level One Bedroom Suite Long Stay

Red Level One Bedroom Suite Long Stay | Premium bedding, minibar, in-room safe, desk

Red Level One Bedroom Suite Long Stay

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Red Level Presidential One Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Red Level Presidential One Bedroom Suite

  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 2 Queen Beds

View all photos for Red Level Presidential One Bedroom Suite (2+2)

Premium bedding, minibar, in-room safe, desk

Red Level Presidential One Bedroom Suite (2+2)

  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 2 Queen Beds

View all photos for The Royal Penthouse Suite Red Level

Premium bedding, minibar, in-room safe, desk

The Royal Penthouse Suite Red Level

  • 300 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for The Royal Penthouse Suite Red Level (2+2)

Premium bedding, minibar, in-room safe, desk

The Royal Penthouse Suite Red Level (2+2)

  • 300 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Room

Premium bedding, minibar, in-room safe, desk

Premier Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Red Level Supreme Room Panoramic Views

Premium bedding, minibar, in-room safe, desk

Red Level Supreme Room Panoramic Views

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room (Supreme)

Room (Supreme) | Premium bedding, minibar, in-room safe, desk

Room (Supreme)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Room Panoramic Views

Premium bedding, minibar, in-room safe, desk

Supreme Room Panoramic Views

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Red Level Supreme Room

Premium bedding, minibar, in-room safe, desk

Red Level Supreme Room

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Red Level One Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Red Level One Bedroom Suite

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room (2+2)

Premium bedding, minibar, in-room safe, desk

Premier Room (2+2)

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Red Level Supreme Room (2+2)

Premium bedding, minibar, in-room safe, desk

Red Level Supreme Room (2+2)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (2+2)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2+2)

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Connecting Rooms (3+3)

Premium bedding, minibar, in-room safe, desk

Premier Connecting Rooms (3+3)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Red Level Two Bedroom Suite (3+1)

Premium bedding, minibar, in-room safe, desk

Red Level Two Bedroom Suite (3+1)

  • 92 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Red Level Two Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Red Level Two Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 92 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Deluxe Connecting Rooms

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Connecting Rooms (3+3)

Premium bedding, minibar, in-room safe, desk

Deluxe Connecting Rooms (3+3)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Red Level Three Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Red Level Three Bedroom Suite

  • 122 sq m
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Red Level Three Bedroom Suite (4+4)

Premium bedding, minibar, in-room safe, desk

Red Level Three Bedroom Suite (4+4)

  • 122 sq m
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Red Level Presidential Three Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Red Level Presidential Three Bedroom Suite

  • 208 sq m
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Red Level Presidential Three Bedroom Suite (4+4)

Premium bedding, minibar, in-room safe, desk

Red Level Presidential Three Bedroom Suite (4+4)

  • 208 sq m
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Red Level Presidential Two Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Red Level Presidential Two Bedroom Suite

  • 178 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Red Level Presidential Two Bedroom Suite (3+3)

Premium bedding, minibar, in-room safe, desk

Red Level Presidential Two Bedroom Suite (3+3)

  • 178 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Deluxe Room

  • Sleeps 4

View all photos for Premier Room Panoramic Views

Premium bedding, minibar, in-room safe, desk

Premier Room Panoramic Views

  • Sleeps 2

View all photos for Deluxe Connecting Room

Premium bedding, minibar, in-room safe, desk

Deluxe Connecting Room

  • Sleeps 4

Supreme Room Panoramic Views

  • Sleeps 2

Premier Room

  • Sleeps 4

One-Bedroom Suite Red Level

  • Sleeps 2

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About this property

Torre Melina, a Gran Meliá Hotel

Luxury hotel connected to the convention centre in Barcelona with 4 restaurants
4 restaurants, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
Torre Melina, a Gran Meliá Hotel offers 391 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Barcelona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Torre Melina, a Gran Meliá Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Avinguda Diagonal. Enjoy features like free WiFi in public areas, plus 4 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at ERRE de Iñigo Urrechu
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from Camp Nou and 9 minutes from Plaça de Catalunya
  • Local-area shuttle service available
Torre Melina, a Gran Meliá Hotel offers its guests a seasonal outdoor pool, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Torre Melina, a Gran Meliá Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Barcelona hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
ERRE de Iñigo Urrechu – This restaurant specialises in Spanish cuisine and serves lunch and dinner.
L' Amaranta – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Pool Bar Terrasse – This restaurant overlooks the pool and specialises in international cuisine. Guests can enjoy drinks at the bar. Open selected days.
BESO Pedralbes – This restaurant specialises in international cuisine. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Parking on site (EUR 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 37 per person
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BESO Pedralbes
  • ERRE de Iñigo Urrechu
  • L' Amaranta
  • Pool Bar Terrasse

Things to do

  • 24-hour gym
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in 'Red Level' guestrooms may use an 'Audi e-tron' electric vehicle for 1 day during their stay (subject to availability). Guests must contact the property prior to arrival to reserve use of the vehicle.
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 13 October to 4 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.25 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 37 per person
  • Self-parking fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Pool sun loungers are available for a surcharge.
The hotel offers daily shuttle service to Plaza Catalunya in the centre of Barcelona. Service is available 6 times per day from 10 AM to 7 PM for up to 7 guests per trip (must request in advance at concierge desk; subject to availability).
Property Registration Number HB-003961
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Juan Carlos I Rey
Juan Carlos Rey
Juan Rey Carlos
Rey Carlos I
Rey Juan
Rey Juan Carlos
Rey Juan Carlos I
Rey Juan Carlos I Barcelona
Rey Juan Carlos I Hotel
Rey Juan Carlos I Hotel Barcelona
Hotel Rey Juan Carlos Barcelona
Hotel Rey Juan Carlos i
Torre Melina, A Gran Melia
Torre Melina a Gran Meliá Hotel
Torre Melina, a Gran Meliá Hotel Hotel

Torre Melina, a Gran Meliá Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 169 out of 216 reviews
Rating 8 - Good. 23 out of 216 reviews
Rating 6 - Okay. 11 out of 216 reviews
Rating 4 - Poor. 7 out of 216 reviews
Rating 2 - Terrible. 6 out of 216 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Amazing location
Stayed 1 night in Sep 2025

10/10 Excellent

Borhan

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2025

10/10 Excellent

ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed in Europe, not only because of the clean room, the fluffy towel the nice coffee and all other excellent facilities. The staff is soo friendly and flexible, they are offering you an experience you are at home. I love it so much and will be back soon.
Stayed 1 night in Sep 2025

10/10 Excellent

Sean, Redding

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded all expectations. Professional, super clean, complimentary food, outstanding restaurant, lots of amenities in room, beautiful views, safe location, very nice all around!
Room with fully stocked kitchenette.
Interior view from upper floor
Front approach.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristophe

Stayed 1 night in Sep 2025

10/10 Excellent

Raja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply excellent
Stayed 6 nights in Aug 2025

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay there for 4 nights, was Nice and clean.
Stayed 4 nights in Aug 2025

10/10 Excellent

MOHAMED

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vary good quality
Stayed 5 nights in Aug 2025

10/10 Excellent

Izidor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel, quiet, good service, clean. good service delicious food
Stayed 3 nights in Aug 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here

It is a nice hotel visibly but here is what we encountered... -A 6:00pm check-in... which is 3 hours after the guarantee check-in, despite me actually requesting an early check-in a week prior. --NO hot water for any of the 3 days that I stayed there. --NO running water for 1 of the 3 days. --NO pool towells the entire day (1 of 3 days). --NO ability to speak to a Manager during or after the stay. The front desk said they would inform a Manager but that was 1 week ago. I emailed them multiple times with no response. And I know they receive the emails because they answered my emails before the trip. Overall, this was an unacceptable experience. Look for a different hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night . Overall very good staff very helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Emanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resort in the city

Everything was great, big pool in tge summer is a must have, bbq restaurant by the pool
Stayed 9 nights in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accommodating reception. We shared a specific need which the team promptly accommodated.
Stayed 5 nights in Aug 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Disappointing and expensive experience

We have spent 4 nights at this hotel, but our experience was terrible. There aren't any attractions in the hotel. The only comfortable pools are not free, they cost €75 per person per day, though they're on the photos of the hotel. Free pool is always full of people. The hotel is far from any of sightseeings. The only thing we can define as acceptable is the breakfast
Stayed 4 nights in Aug 2025

4/10 Poor

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was a luxury Hotel very nice quiet and clean the employees were all exceptional! There were issues with one of our connecting rooms. The air conditioner in the room was not working at all. Since 8/2/25 room 1221 we complained and it was never repaired. The bathroom in that room was also leaking and broken and was never repaired. After spending $14,000.00 and another $3,000.00 on another room we were credited with $60.00 euros. The elevators were not working and the lights kept on going out!
Stayed 9 nights in Aug 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean and so convenient to walk to metro. Staffs are so friendly and helpful. I would love to stay again in the future trip. Thank you all!
Stayed 3 nights in Aug 2025

6/10 Okay

Svenja

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff has not been very friendly. Seemed to ignor us multiple times for dinner or other enquiries. On premise beach club tries to make itself more exclusive than it is and doesnt allow walk ins. It comes with a minimum spent when booking. Also, the booking process makes you feel less valued somehow especially as the club is on the hotel grounds. Found this unnecessary. Food: was ok, menu got boring really quickly as part of half board and doesn't really cater for vegetarians or vegans. Roof top bar was not open. Also they seem to push the "red lounge" upgrade. If you havent upgraded then you cannot have breakfast outdoors. Think this should have been mentioned in the property description. Otherwise beds are comfy and spacious. No balconies or terraces. Location is a bit outside of the cuty. Probably wouldn't come back as the staff and services didn't really match the 5* hotel expectations I have. They made us feel like we are off-season tourists and not welcome.
Stayed 7 nights in Jun 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with this property. Amazing place, true 5 star Hotel. The spa and massage exceptional
Stayed 3 nights in Jul 2025

8/10 Good

Jorrel Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Metro to move around city. Rooms could have been a lot better kept. Breakfast and restaurants were great.
Stayed 3 nights in Jul 2025

8/10 Good

HANY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a quiet area … good amenities and rooms are comfortable and spacious . Very friendly staff but struggle to cope in busy periods
Stayed 3 nights in Jul 2025

4/10 Poor

Kyle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

alain, Davie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025