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Comfort Inn Birmingham

3.0 star property

Choose dates to view prices

Photo gallery for Comfort Inn Birmingham

Exterior
Business centre
Standard Room, 3 Single Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated
Lobby
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
Station Street, Birmingham, England, B5 4DY
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪4 min walk‬
  • Place, Utilita Arena Birmingham
    ‪14 min walk‬
  • Airport, Birmingham (BHX)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, individually decorated

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Premium bedding, Select Comfort beds, individually decorated

Standard Single Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Standard Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Quite Double Room, Non Smoking

Quite Double Room, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Quite Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Comfort Inn Birmingham

Hotel with a bar, 7-minute walk to The Mailbox
Along with a bar/lounge, this hotel has a snack bar/deli and a business centre. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk and express check-in.
Comfort Inn Birmingham offers 40 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Birmingham. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a bar and a business centre are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Within a 10-minute walk of The Mailbox and O2 Academy Birmingham
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 872 square feet (81 square metres) and includes conference space. The business-friendly Comfort Inn Birmingham also features tour/ticket assistance, complimentary newspapers in the lobby, and express check-in.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1950
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Birmingham Comfort Inn
Comfort Inn Birmingham
Comfort Inn Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Birmingham
Comfort Inn Birmingham Hotel Birmingham

Comfort Inn Birmingham Reviews

Reviews

6.8
Rating 10 - Excellent. 167 out of 1000 reviews
Rating 8 - Good. 322 out of 1000 reviews
Rating 6 - Okay. 269 out of 1000 reviews
Rating 4 - Poor. 141 out of 1000 reviews
Rating 2 - Terrible. 101 out of 1000 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Juan, Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, great staff..
Stayed 6 nights in Aug 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Convenience

Always use this hotel . Drop bags of as we traveled by train. Then visit family who live in John Bright Street.
Stayed 1 night in Aug 2025

8/10 Good

John, Llanfyllin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great for the station what i didn’t like was there was loud music on below but overall i enjoyed my stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Khizar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Iain

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Neville

Disliked: Staff & service, property conditions & facilities
The property was old and certainly dated. The staff appeared to be just filling in time to get paid. The button on the toilet cistern stuck and when i reported it the reply was tomorrow or tonight i said we would have a toilet for the night so he came and spent at least 15 minutes to fix it. The first room they showed us was extremely poor and we refused it and took another room. The bed was terrible. The photos of the place may not be forged but certainly enhanced. WILL NOT BE BACK
Stayed 2 nights in Jul 2025

8/10 Good

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calm and friendly

The hotel was clean and comfortable. On a stiflingly hot night, air conditioning would have been lovely. But I managed to open a couple of windows. It was great to be able to make tea and I especially valued having a Bible in the drawer - lovely friendly touch and I opened it at random and found it calming to sit there reading a Psalm!
Stayed 1 night in Jul 2025

2/10 Terrible

ANDREW

Disliked: Cleanliness, property conditions & facilities, room comfort

No comfort at the comfort inn

Title says it all
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy outside, but that is out of your control! Great stay, will use again! Thank you.
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Noisy. Horrible.
Stayed 1 night in Jun 2025

2/10 Terrible

Emma

Disliked: Property conditions & facilities, room comfort

No comfort at Comfort Inn

This hotel’s only redeeming feature is its proximity to Birmingham New Street Station. It’s not been invested in for years. Smells like a care home, is noisy and lumpy pillows. If you can sleep anywhere and don’t care for comfort it’s for you. But if you have any more time to walk I would advise avoiding this place. Feels like a hostel.
Stayed 1 night in Jun 2025

4/10 Poor

Amy

Liked: Staff & service
Disliked: Room comfort
The upstairs guest were VERY noisy, it sounded as if they were jumping and falling on the ground at times. The walls and ceilings were paper thin and you could here other guests sneeze and phone alarms going off. It was also very hot in the rooms with no fan or air con, so sleeping here was extremely difficult.
Stayed 1 night in Jun 2025

2/10 Terrible

robin

Disliked: Cleanliness, property conditions & facilities, room comfort
Checked in and asked if possible to have a double bed instead he said he only had 5 rooms left and couldn't move me this was at 10pm. I went up to the room and it was hot I could barely open the windows and the TV didn't work there were stains all over the floor. And a disgusting stench that smelled like cockroaches coming from the drains so I called downstairs and he came up I told him I wasn't about to walk on that floor with my bare feet and the smell was awful he said that the rooms are cleaned everyday fixed the TV and left. I suffered all night holding my breath every time I went to pee in the night. I complained to the lady on reception the next day and she gave me an email address. I had to go to the wetherspoons across the street to brush my teeth and have a sponge bath. Disgusting furniture in disrepair, walls gashes all over, hair on the sheet. If I wasn't so exhausted would have put up an argument but he was only one there.
Stayed 1 night in Jun 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness
Great location so close to New st station
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bed uncomfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was so uncomfortable didnt get a good nights sleep
Stayed 1 night in Jun 2025

6/10 Okay

DAVID

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was very 'tired' - also, a small stain on the bedsheet, only one soft pillow and the bathroom basin was badly chipped. The whole establishment looked to be in need of a full refurbishment.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Mattress in need of replacement. Uneven and uncomfortable. Elevator out of service for departure, had to drag suitcases down 3 flights. Not easily accessible from train station with wheeled luggage.
Stayed 2 nights in May 2025

6/10 Okay

Anjum

Business traveller
Liked: Staff & service
Disliked: Amenities
It was cen5ral and near for my purpose.
Stayed 1 night in May 2025

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities
Very convenient for New Street station!
Stayed 2 nights in May 2025

8/10 Good

Peter

Stayed 1 night in May 2025

10/10 Excellent

robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Arslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Outrageous £350 per night for this Kip!!!
Stayed 1 night in Apr 2025

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