The Grand Oasis Cancun - All Inclusive

4.0 star property

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Exterior
13 restaurants, breakfast, lunch, dinner served; Italian cuisine
Garden
Outdoor pool
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪2 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Grand Standard

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Sunset View

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Ocean View

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

The Grand Oasis Cancun - All Inclusive

Catch some rays at the beach or spend the day relaxing at The Grand Oasis Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants. Housekeeping is available on request.
The Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
The Grand Oasis Cancun - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Italian cuisine at Dos Lunas, one of the property's 13 restaurants and 14 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, manicures and pedicures or facials at Sensoria Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 9 minutes by foot from Iberostar Cancun Golf Course and a 4-minute drive from Delfines Beach
  • Local-area shuttle service available for a fee
The Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 13 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 14 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square metres) and includes a conference centre. A casino, a fitness centre, and a sauna are also featured at The Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This 4-star Cancun property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Dos Lunas – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.
Bahia Steak House – Overlooking the garden, this steakhouse only serves dinner. Reservations are required. Open daily.
La Placita Fast Food – Overlooking the garden, this restaurant specialises in international cuisine and only serves lunch. Open daily.
Hacienda Sarape – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 4.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

The Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 430 out of 1845 reviews
Rating 8 - Good. 285 out of 1845 reviews
Rating 6 - Okay. 382 out of 1845 reviews
Rating 4 - Poor. 296 out of 1845 reviews
Rating 2 - Terrible. 452 out of 1845 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Silvio

Liked: Cleanliness, property conditions & facilities
Amenities
Stayed 5 nights in Nov 2025

6/10 Okay

Jose

Travelled with partner
Me and my friend girlfriend Saturday there for 5 nights we could hear everything the next door people would say or do . Food was not to great could do better .
Stayed 5 nights in Nov 2025

10/10 Excellent

wael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel and the food
Stayed 1 night in Nov 2025

6/10 Okay

Willy Emilio Menacho, Toronto

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Rooms smell like rotting mold, rooms look old overall.
Stayed 6 nights in Nov 2025

6/10 Okay

Rosie

Travelled with family and small children
Liked: Amenities
The resort is amazing but the workers are mean and lazy ….long lines and the food is horrible .
Stayed 6 nights in Nov 2025

10/10 Excellent

Adeshope

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing time! Great Amenities and very friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 5 nights in Nov 2025

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wrong bed , broken fridge , check in took 45 min - and there was ONLY 2 people in front of us . Staff seemed to not really care , worst check in experience ever .
Stayed 1 night in Nov 2025

4/10 Poor

Farrah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to this resort last year and every thing was great when it came to the rooms, staff, cleanliness, accommodations. However, this year was the complete opposite unfortunately. We booked 3 months in advance for 18 people and when we arrived they put all of us in different buildings even though we requested to be in same building. The rooms were requested as double beds and they were almost all king beds. Then the rooms themselves were very dirty in each building and they had cockroaches and just very dirty and falling apart. The paint is chipping inside and out. The staff wouldn’t put our families in the same building and it was very hard for the older people to walk from one side to the other because of this. We would have to keep asking for towels and toilet paper and water and most of the time they wouldn’t bring it to us until we asked 2 times. The buffet was a whole other nightmare. They wouldn’t let us sit together or close in tables and the quality of the food is just terrible. Even the restaurant foods are all the same as buffet and everything is watered down and tasteless including the foods and drinks and desserts. On top of that we weren’t aware the casino had closed down and turned into a restaurant and other shops were only for exclusive members. We were really disappointed in this resort this time and won’t be going again especially when both times we were 15+ people
Stayed 7 nights in Nov 2025

6/10 Okay

Jennifer Melissa

Liked: Cleanliness
The room was good. The hotel was a maze and it was confusing which restaurants were available. Overall it was ok. We were there for a cheer competition. If I could do it again I would have paid for the Pyramid instead of Oasis.
Stayed 3 nights in Nov 2025

6/10 Okay

Adrian Garcia

Travelled with family and small children
Liked: Amenities
Las instalaciones están bien, pero las habitaciones necesitan más mantenimiento y la comida está más o menos.
Stayed 5 nights in Nov 2025

2/10 Terrible

Maximo

Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time here and I loved it. I will definitely stay again next time i visit, i recommend this hotel.
Stayed 3 nights in Nov 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was beautiful but when I got in my room I was heavily disappointed. It looks nothing like the pictures. Everything in the room is old. My room was dirty when I checked in. My sheets were dirty. The bathroom was dirty and the materials were old and my bathroom was flooded while I was asleep the first night. The curtain fell. The remote control didn’t work, like the Netflix and YouTube buttons didn’t work. The food In the property wasn’t that good. Man It was a nightmare. The view and the nice workers soften the blows.
Stayed 4 nights in Nov 2025

6/10 Okay

Alejandra

Stayed 1 night in Nov 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was on. Not stocked upon arrival. Was quickly restocked after we put a request in. Food was horrible for the most part. They should be ashamed of the late night offerings, which was just whatever was leftover from the dinner buffet. Beach club was a lot of fun. Check in and checkout was efficient and staff was friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Yurelys

Stayed 1 night in Nov 2025

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportación gratuita hotel aeropuerto hotel
Stayed 1 night in Nov 2025

8/10 Good

LEYBIS, Boston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience over all. however, be aware of how big this hotel is...it is massive and you can easily get lost. Signage coming out the rooms towards the pool, beach other amenities should be more clear. Beach Club was fun!
Stayed 1 night in Nov 2025

4/10 Poor

Jesse Clifford

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Over all the property was nice, however every single night between midnight and 2am the resort has the truck to collect the garbage, these guys were unreasonably loud everynight waking us up and im not a light sleeper, the food overall was decent and they have a great beach but with hardly any seats, theres no casino anymore, and the kiddo zone isnt a shared pool for families your kid can only play in there if there 4 so in my opinion ive been to resorts near by with similar deals than have offered abit more
Stayed 10 nights in Nov 2025

10/10 Excellent

Stephen Shaznay

Stayed 4 nights in Nov 2025

6/10 Okay

Nancy

Stayed 3 nights in Nov 2025

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room ,the food the staff everything about this place was terrible, shower was broke check in was bad peolpe were mean, food was nasty no taste at any place we went to to crowed .1 working elevators that inly fit like 4 peolpe
Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Stayed 1 night in Nov 2025

8/10 Good

Jose Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Good Custumer Service. All departments which I interact with were very polite and helpful (Restaurant Buffet- both of them, Front Desk, Greco Bar and Sport Bar) just to mention a few of them.
Stayed 4 nights in Nov 2025