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Majestic Elegance Costa Mujeres – All Inclusive

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Outdoor treatment area, sauna, hot tub, steam room
Property video
Lobby
7 restaurants, breakfast, lunch, dinner served; seafood
Elegance Club One Bedroom Suite Outdoor Jacuzzi | In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

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Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

8.8 out of 10
Excellent
(134 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(90 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(28 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi | Pillow-top beds, free minibar, in-room safe, desk

Sky View Suite Rooftop With Outdoor Jacuzzi

8.6 out of 10
Excellent
(65 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.8 out of 10
Excellent
(24 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(23 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elegance Club Plunge Pool Suite

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(48 reviews)
  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Majestic Elegance Costa Mujeres – All Inclusive

Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
The free breakfast at Majestic Elegance Costa Mujeres – All Inclusive gets high marks from our customers. During your stay, you'll be close to North Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 12 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Flavors, one of the property's 7 restaurants
  • Take a swim in the 12 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to body scrubs, hydrotherapy or body treatments at Blossom
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Guests love the restaurant and breakfast
  • 7 minutes by car from Playa Mujeres Golf Club and 8 minutes from Punta Sam Ferry Terminal
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Flavors – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mar House – This beachfront seafood restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro – Overlooking the garden, this bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Don Jaume – Overlooking the garden, this steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Children's club

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2598 out of 3576 reviews
Rating 8 - Good. 513 out of 3576 reviews
Rating 6 - Okay. 273 out of 3576 reviews
Rating 4 - Poor. 97 out of 3576 reviews
Rating 2 - Terrible. 95 out of 3576 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael J.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Food was excellent. Staff is great. Our butler, Melissa is the best. We've had her as our butler on three separate occasions.
Stayed 5 nights in Feb 2026

10/10 Excellent

Michael

Stayed 7 nights in Feb 2026

10/10 Excellent

Rosabell Imuwahen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfecto
Stayed 8 nights in Feb 2026

8/10 Good

Rachel Owusu

Stayed 4 nights in Feb 2026

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, the staff were incredible and friendly. The room was very clean and up to date, we had the hot tub room and our butler Melissa set it up nightly for us. Melissa made our trip 5x times better, anything we could ever ask for she had ready for us. The pool area was never crowded and we never had trouble finding a shaded seat at the beach. This was our first time at majestic elegance and we will definitely be coming back.
Stayed 5 nights in Jan 2026

10/10 Excellent

Lucia

Stayed 4 nights in Feb 2026

4/10 Poor

Srikanth

Stayed 4 nights in Feb 2026

10/10 Excellent

William

Stayed 7 nights in Jan 2026

10/10 Excellent

Sharee

Stayed 5 nights in Dec 2025

6/10 Okay

Enea

Stayed 5 nights in Jan 2026

6/10 Okay

Ian

Stayed 5 nights in Feb 2026

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place. Amazing food. Great service. Lots of fun things to do and everything was wonderful. Only reason I didn’t get five stars is we never had hot water. I didn’t say anything till the last day so kind of my fault. I just kept rinsing off in almost warm water and calling it a day.
Stayed 4 nights in Feb 2026

10/10 Excellent

Saliman, Coquitlam

Stayed 9 nights in Feb 2026

10/10 Excellent

Saliman, Coquitlam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Krystal was amazing to us during our stay. She promptly took care of us by accommodating for a change of room, she checked in on us daily to ensure we have everything we needed for our 6 month baby, and she was curious and kind. One of the best customer service experiences we’ve had during any of our travels. Thank you Krystal!
Stayed 4 nights in Feb 2026

8/10 Good

Masaud, Toronto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The person at the reception who handle the check in lied that there were no ocean view rooms on this resort. She didnt say there were none available, she said they had no rooms with ocean views at all. I saw the next day they had plenty of them. Didnt like that at all. I already paid to have the best room in the resort. Wasnt asking for a discount. Was just asking if any were still available.
Stayed 7 nights in Feb 2026

8/10 Good

Farzana

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Staff are very attentive and friendly - Genuinely doing their best to make guests feel welcome and comfortable. Food at the buffet was pretty good, but not outstanding. Lots of healthy options! Restaurant food was slightly better depending on what you order. The property is beautiful! Love the lobby bars. There are no hot tubs on site, so can’t relax with friends which was a shame. But bedroom jacuzzi sort of makes up for it. The pool water temperature was a bit too cold for me, especially when the sun isn’t out (visited Feb 2026). Beach is absolutely breathtaking!! loved every second of it. Loved the long stretch of beach for long walks and to watch the sunrise. Plenty of lounge chairs and spots for shade. The adults only section coupled with family friendly resort makes it a perfect resort for group bookings. Would love to come back!
Stayed 7 nights in Feb 2026

10/10 Excellent

John Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Standout staff: ⭐️ Amado - our butler ⭐️⭐️⭐️ ⭐️ Joy - allergy concierge ⭐️⭐️⭐️ ⭐️ Alvaro - allergy concierge ⭐️⭐️⭐️ ⭐️ Sebastian - allergy concierge ⭐️ Victor - swim up bartender ⭐️ Nidia - our maid ⭐️ Milithza - manager at the Italian restaurant (she remembered me everyday and my allergies when we checked in. It was appreciated ❤️) ⭐️ Felipe - our main waiter at the Italian restaurant (he was great!!) ⭐️ Yashet - waiter at the Italian restaurant ⭐️ Alejandra - hostess at the Italian restaurant ⭐️ Linda - chef at the Italian restaurant (such amazing food 😋) ⭐️ Alfredo - waiter at the Mexican restaurant ⭐️ Bogart - waiter at the Teppanyaki restaurant who sang to us and played ukulele 🎶 ⭐️ Ricardo - our chef at the Teppanyaki restaurant Overall, we had a wonderful vacation and we can’t thank the staff enough for that 🙏 We will return because of them. We love the memories we made and the time we had at Majestic Elegance 🇲🇽 I would highly recommend this resort to others, especially the celiac and allergy community. They do it best here! **Celiacs dream resort for safe food and overall food allergy awareness and safety! Delicious food everywhere too! Majestic Elegance does it right when prioritizing food safety needs and educating and employing staff who were absolute experts in their fields(the allergy concierge staff were amazing). Thank you Majestic Elegance for being so inclusive and making stress free food travel a possibility for those with dietary restrictions.
Stayed 7 nights in Jan 2026

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect about this resort. I can’t wait to go back
Stayed 7 nights in Jan 2026

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Service was excellent. Food was very good.
Stayed 8 nights in Feb 2026

10/10 Excellent

Shannon, Seaford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort amazing staff by far the BEST food
Stayed 4 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, clean and spacious rooms. Very attentive staff. Gorgeous beach access.
Stayed 7 nights in Jan 2026

2/10 Terrible

Kristina

Stayed 7 nights in Jan 2026

4/10 Poor

Christopher

Travelled with partner
Disliked: Cleanliness
They didn’t want to clean the room , it smelled , some staff in the restaurant bottacio , she was very rude and judgmental.
Stayed 4 nights in Feb 2026

8/10 Good

Karen

Stayed 7 nights in Jan 2026

10/10 Excellent

Paula

Stayed 7 nights in Jan 2026

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