Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
VIP Access

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Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Property video
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillow-top beds, free minibar, in-room safe, desk
Outdoor wedding area
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪7 min drive‬
  • Place, Mujeres Beach
    ‪10 min drive‬
  • Place, Punta Sam Ferry Terminal
    ‪15 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪84 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(122 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(85 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(26 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(59 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(24 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(21 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(43 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Premium with Ocean View

  • 95 sq m
  • Sleeps 2

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • 95 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • 58 sq m
  • Sleeps 4

Suite Junior with Pool View

  • 67 sq m
  • Sleeps 4

Suite Premium with Pool View

  • 67 sq m
  • Sleeps 2

Quadruple Suite Master with Garden View

  • 79 sq m
  • Sleeps 4

Suite Superior with Panoramic View

  • 100 sq m
  • Sleeps 2

Suite Premium with Garden View

  • 58 sq m
  • Sleeps 2

Quadruple Suite Master with Pool View

  • 92 sq m
  • Sleeps 4

Suite Superior with Ocean View

  • 58 sq m
  • Sleeps 2

Quadruple Suite Premium with Garden View

  • 79 sq m
  • Sleeps 4

Quadruple Suite Premium with Pool View

  • 100 sq m
  • Sleeps 4

Suite Luxury with Panoramic View

  • 95 sq m
  • Sleeps 2

Suite Luxury with Ocean View

  • 58 sq m
  • Sleeps 2

Similar properties

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
The free breakfast at Majestic Elegance Costa Mujeres – All Inclusive gets high marks from our customers. During your stay, you'll be close to North Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 12 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Flavors, one of the property's 7 restaurants
  • Take a swim in the 12 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to facials, body treatments or aromatherapy at Blossom
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Guests love the restaurant and breakfast
  • 7 minutes by car from Playa Mujeres Golf Club and 8 minutes from Punta Sam Ferry Terminal
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Flavors – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mar House – This beachfront seafood restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro – Overlooking the garden, this bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Don Jaume – Overlooking the garden, this steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Children's club

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2506 out of 3439 reviews
Rating 8 - Good. 496 out of 3439 reviews
Rating 6 - Okay. 254 out of 3439 reviews
Rating 4 - Poor. 93 out of 3439 reviews
Rating 2 - Terrible. 90 out of 3439 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mishael

Stayed 5 nights in Aug 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely amazing place. Everything was wonderful. The club is worth it and the swim up room was also. With the club you get butler service. Tete was amazing and made our stay special. She was our butler. Cauich and Angel took care of everything that we needed at the beach, including helping us get amazing drinks and a wonderful spot on the beach. The beaches are absolutely gorgeous. I highly recommend! You cannot go wrong!
Stayed 5 nights in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was top-tier! The staff really made you feel like a celebrity. Upgrade to the club package if you can. The perks are really worth it. The grounds are immaculate. The food was amazing and out spa experience was none like I’ve ever had. We will be returning.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a wedding

We went here for a family wedding. We had an excellent room a wonderful time. There were lots of restaurants within the resort, although it was quite far away from anything else in the area. We had no need to leave the facility though because everything was there. The pool was wonderful. The beach was beautiful. The food was excellent and the people there were wonderful. We enjoyed the spa and the weather just was spectacular.
Mexican restaurant
View from my room
Stayed 6 nights in May 2025

10/10 Excellent

Sobit S

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, I would suggest ice cream shop)
Stayed 5 nights in Aug 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Amenities
The best all inclusive hotel experience. Food , rooms pools services, show and price. . Is a 5start hotel with out the price.
Stayed 8 nights in Aug 2025

10/10 Excellent

Thu Ha Thi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our biggest mistake was choosing this resort for our family vacation. From the moment we arrived, the experience was disappointing. The front desk, waiters, bartenders—almost all of the staff—were consistently rude throughout our stay. The pool bartenders were specifically the worst, as well as the beach side bartender where we asked the woman working there for drinks several times and they were never delivered. She simply “forgot” and counted her tips instead. Our room had a terrible odor every night, which was never resolved. The front desk, even the manager, did not know the accurate times for restaurants opening, which made us miss the buffet. Our luggage was also left outside and not delivered to us until three hours later when we had to go and ask where was all of our things. The food and drinks were also of poor quality and far from authentic. The worst part was when two staff members, Joseline and Cynthia, openly disrespected our family and never once offered an apology. That alone was enough for us to decide we will never return—and we cannot recommend this resort to anyone. Please do not be misled by other reviews. If you value your money and your loved ones, look elsewhere. This property does not care about its guests, no one is kind, and our family left saddened by the entire experience.
Stayed 3 nights in Aug 2025

8/10 Good

mohammad

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool time ending at 6 pm which is terrible. Lots of restaurants were limited for adults only. There was no restaurants and foods on the beach. There was no good show. There was no night club just a small sport club and no live music. There was just two similar restaurants for launch. There was no facility for water sports like Volleyball on the pools.
Stayed 5 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The experience was amazing! This was our second time at the Majestic Costa Mujeres and it was the best! The property is incredibly clean, all the staff work hard to keep it inmaculate. The rooms are gorgeous and super comfortable. Our view was to the pools and oxean view. The service and the hospitality of the personal is incredible. All the persons were always smiling and super friendly. The girls of the kids club Alondra, Diana, and Estrella celebrated the bday of my daughters and make ir so memorable. I can not thank them enough to make her experience unique and make us feel like home. The best kids club and entreteinment team. All the restaurants
Stayed 7 nights in Aug 2025

10/10 Excellent

LaTashieona Valentina Alice, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time staying in at Majestic elegance in Mexico (also stayed in the Dominican Republic) the1st time we were on the family side, so this time we decided to stay in the elegance club "Adults Only" pool plunge room. its was much needed,
Stayed 4 nights in Aug 2025

10/10 Excellent

Andry

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and staff extremely friendly and accommodating. Restaurants fast to seat and easy to reserve. Our butler Felipe was great and helpful. Overall great experience definitely recommend to others
Stayed 6 nights in Aug 2025

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would definitely recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kymanni, Watervliet

Liked: Cleanliness, staff & service, property conditions & facilities
Only bad thing about this place is leaving. 10/10 Recommended just be aware of the dress code for dining out other than that you will have fun!
Stayed 5 nights in Aug 2025

10/10 Excellent

Manson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, except Japanese. Clean and new. Bed comfortable. Put net barriers at safety line out at sea to prevent seaweed from coming into swimming area. Have a bar on the beach. More smoking sections.
Stayed 7 nights in Aug 2025

8/10 Good

Charles

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to get around and locate various locations. (-) lack of evening entertainment. Karaoke bar is not sufficient after a ver brief music 1 hour event. Staff was very helpful. Appeared to be a communication gap when requesting repairs that existed when we checked in. Faucet was leaking, still leaking when we checked out. Overall good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Laura

Stayed 5 nights in Aug 2025

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Food
Stayed 5 nights in Aug 2025

10/10 Excellent

Oksana

Stayed 10 nights in Jul 2025

4/10 Poor

James

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For how expensive this resort is they still try to charge you for EVERYTHING the check in staff is rude and unhelpful! The rooms are dirty and everything is falling apart I got bit by a spider inside the room and they told me nothing they can do about it all I wanted was alcohol and cortisone they told me to go to pharmacy or doctor where it would cost $80!! Look away and book elsewhere!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Husam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was very safe from the moment you entered the resort. The staff was very friendly and accommodating! Whatever you needed they were on it ! ! It was the cleanest resort I have ever been to . The food was amazing ! They provided a lot of options for even the pickiest person . We stayed on the adult portion . Our bartender Alvaro in the INFINITY pool was phenomenal! ! Made the best drinks ever ! I will definitely go back to this resort in the future
Stayed 5 nights in Aug 2025

4/10 Poor

Ibrahim

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself was always clean and the beach was a minute walk from us, there was always something to do even if it was just walking around.
Stayed 4 nights in Aug 2025