2/10 Hirveä
Thach
Matkusti perheen kanssa
1.12.2025
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
The property is pricy for what is offered. We have stayed in the Cancun area every year for over 10 years. We wanted to stay at a place with good food and a nice beach.
The beach was very nice and clean, however the rest of the resort was below average.
The check in agent was rude and made me feel like a beggar when I asked for a room upgrade. I have never asked for an upgrade, although Expedia has emailed me multiple times stating that I was qualified for one. The agent was pompous and belittling.
50% of the time the staff was inattentive and made you feel as if you were a burden on there day. Even when asking where you could get a towel or where the washrooms were. We are not the type to not tip everywhere we go, we are accustomed to this and tip each person who helps and attends to us, and will tip even if someone is less than friendly.
The food and restaurant options were lack luster, very few offerings, especially for the price we paid. For breakfast there was a buffet with the same options everyday. For lunch the only options were two buffets with the same offerings at each one and same food everyday. No change of cuisines or dishes. This is not what we are used to. Most places at least change up the cuisine or theme. This is the same for the dinner buffet, same food but the options were less and were worse at night. We know this because our meals were so bad at the restaurants for dinner that we would go by the buffet to see what was offered.
Thach
Yöpyi 6 yötä marraskuussa 2025
