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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
VIP Access

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Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Outdoor treatment area, sauna, hot tub, steam room
Property video
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Elegance Club One Bedroom Suite Outdoor Jacuzzi | In-room dining
7 restaurants, breakfast, lunch, dinner served; seafood

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪5 min drive‬
  • Place, Mujeres Beach
    ‪7 min drive‬
  • Place, Punta Sam Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(132 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(88 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(27 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi | Pillow-top beds, free minibar, in-room safe, desk

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(64 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • Garden view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(23 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite

Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(45 reviews)
  • Garden view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillow-top beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Majestic Elegance Costa Mujeres – All Inclusive

Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Change of towels is available on request
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

12 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
The free breakfast at Majestic Elegance Costa Mujeres – All Inclusive gets high marks from our customers. During your stay, you'll be close to North Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 12 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Flavors, one of the property's 7 restaurants
  • Take a swim in the 12 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to body scrubs, aromatherapy or body treatments at Blossom
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and yoga classes
  • Guests love the restaurant and breakfast
  • 7 minutes by car from Playa Mujeres Golf Club and 8 minutes from Punta Sam Ferry Terminal
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Majestic Elegance Costa Mujeres – All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Flavors – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mar House – This beachfront seafood restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro – Overlooking the garden, this bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Don Jaume – Overlooking the garden, this steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Children's club

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (8,123 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2586 out of 3562 reviews
Rating 8 - Good. 513 out of 3562 reviews
Rating 6 - Okay. 270 out of 3562 reviews
Rating 4 - Poor. 98 out of 3562 reviews
Rating 2 - Terrible. 95 out of 3562 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Neal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best service at any hotel, ever.
Stayed 6 nights in Dec 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We chose this place due to the reviews online - it is a pricey place for what we experienced. The rooms, if you get a one bedroom suite, are awesome for families. The pool was freezing - even when it is hot outside, it was barely tolerable for our kids to get in the pool. The service was so-so - good service when someone came to you, but not always efficient. The gym is big, but it needs a lot more free weights and cleaned better. There was only one rack of free weights. The food is good, but not exceptional. I also feel like all-inclusive isn't really all-inclusive as they try to have you buy wine (at much higher prices than restaurants in the USA) in order to get reservations at the restaurants. The beach is amazing - best part of the trip.
Stayed 8 nights in Dec 2025

10/10 Excellent

Stephanie Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa estadia foi maravilhosa, desde a comida, o quarto, o acesso à praia, as piscinas, o spa, o atendimento e a festa da virada do ano. Eu definitivamente voltarei ao Majestic de Cancún ou até mesmo o de Punta Cana. Tradução para o inglês: Our stay was wonderful, from the food and the room to the beach access, the pools, the spa, the service, and the New Year’s Eve party. I will definitely return to the Majestic in Cancun or even the one in Punta Cana.
Stayed 5 nights in Dec 2025

4/10 Poor

Luis

Stayed 7 nights in Dec 2025

10/10 Excellent

Juan, Wood Ridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this resort was amazing!!! Staff goes above and beyond at everything! Our Butler Sergio was the absolute best!!! Can’t wait to come back to this beautiful property! Loved everything!!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Shauna, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was wonderful, from staff service to dining! Our only comment could be that the pools be warmer!
Stayed 7 nights in Dec 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2025

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice and spacious, as were all of the restaurants. We never had an issue finding a spot to sit and enjoy. The staff were all very pleasant and kind. Especially Kevin who was working very hard down at the beach. We would return. It was nice to be at a very full resort but not have it feel busy at all.
Stayed 7 nights in Dec 2025

6/10 Okay

Donald

Travelled with family
Liked: Cleanliness, property conditions & facilities
The food at the restaurants were mediocre. Seafood didn't taste fresh at all. Too fishy. I've tasted better Mexican street food than what they had at their Mexican restaurant.
Stayed 7 nights in Dec 2025

6/10 Okay

Nao

Travelled with partner
Disliked: Property conditions & facilities
Lots of stuff can be improved at this resort food quality, resort quality , upkeep of the resort, answering and returning calls from staff We had lots of hiccups at this resort and me and my wife will never be pack this resort is fake luxury at its finest! One thing though our butler Amado was awesome in every such way!! He was great!
Stayed 6 nights in Dec 2025

10/10 Excellent

Olaf, Nuernberg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is overall very good. Stuff was always ver friendly. The ambassador from Expedia Ms Krystel was exceptional.
Stayed 6 nights in Dec 2025

8/10 Good

Benjamin

Stayed 14 nights in Dec 2025

8/10 Good

Pulkit

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Decent room
Stayed 4 nights in Sep 2025

10/10 Excellent

Katayoun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 weeks over Christmas and New Year’s. Overall, it was excellent. Majestic resort chains never disappoint. But, I found Mexican resorts have better service. The staffs are extremely friendly and they do go above and beyond to make you feel welcomed and comfortable. They are all smiling and in great spirit. The place is spotless. When we arrived, the resort was much more quieter. We stayed at the Club 18+ plunged pool section. It has couple of Members Only lounges, an exclusive pool and lots of other things. The resort has 6 a la chart restaurants, 4 of them is based on 1st come 1st serve. French and Japanese need in advance reservations. We went to all restaurants and it was great. The buffet is excellent. I cannot find any flaws or problems. Everyone was friendly and professional. Nobody expects you to tip, you get the exact same service with or without tipping. Our butler Enrique was fantastic and always kept in touch. He made sure we are having a great time and taken care of. Our made Angelica made sure our rooms (we had 2 side by side rooms) are well done and she did do a fantastic job. She even came twice a day. Both fridges were filled daily and we had coffee makers and kettle in both rooms. The rooms are spacious and adequate for 2 adults. The plunge pool was amazing! We would hang out there after lunch. 24/7 room service was awesome. Jose and Raul at the steakhouse were super friendly, funny and professional. We had a great dinner there.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
This was our second visit. Rooms are spacious and clean, grounds are immaculate, great service everywhere, beautiful beach, clean pools, good food.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kais

Stayed 6 nights in Dec 2025

6/10 Okay

Emil

Resort overall is clean. Everyone works very hard to clean, maintain and serve the guests. Front desk needs to improve on conflict resolution.
Stayed 6 nights in Dec 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort by far exceeded my expectations. I have been to Mexico four times in various places and this one was hands down the best! The rooms were spectacular, beautiful beach, so many pools, great food and outstanding hospitality and service!
Stayed 7 nights in Dec 2025

10/10 Excellent

Danielle

Stayed 5 nights in Dec 2025

10/10 Excellent

Jasmeen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and resort! Very clean and friendly staff - the resort speaks for itself. We had an amazing time with the plunge pool suite and floating breakfast - definitely recommend!!
Stayed 4 nights in Dec 2025

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I loved the facility. Our room was nice and large, with a good view of the pool area. I personally liked the layout of the adult side pool area. The main adult pool is small, but there are lots of areas for couples to relax. Large groups might enjoy the main pool areas more, as they seem livelier. We had to adjust our expectations with the staff a bit. The very first time I asked a waiter for water, he told me to get it myself from the club lounge. That set the tone for the week. I ended up getting most of my water, beer, and soda from the club lounges, including a minibar restock. We aren't big drinkers, so it wasn't a huge deal. It didn't stop us from having a good time. I can list 5-10 times when we had to alter course due to staff. Including two dinner plans on separate nights. Speaking of dinner, I don't understand all the glowing reviews about the food. We found it on par with similar resorts at this level. It wasn't bad, just nothing great. Lunch is a struggle unless you love hot dogs, hamburgers, or buffet pizza. Although they had other options, there was often limited or no staff at certain buffet stations. I would go back, but it wouldn't be my first choice for resorts of this caliber. If you already booked, Erik in the main lobby bar at night makes some of the best drinks I've ever had.
Stayed 8 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous. The room upkeep was excellent. The food options were great. Overall it was a lovely experience
Stayed 4 nights in Dec 2025

6/10 Okay

Aristotle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Pools was small and awkward. Form over function. -Staff was amazing overall but our butler was non-existent and did not deliver at all on what we asked -Food was mixed. We had 10 total - buffet (overall) was great. Restaurants were mixed - some loved certain restaurants and other did not like it at all (varied by restaurant and our family's feelings on each restaurant was mixed). But consistently the food took far too long to arrive and 1/2 food arrived cold. Some of it was inedible and some it was excellent - depending who in the family you ask -Drinks were my biggest complaint. Most of the drinks were terrible as it made by someone who does not know how to make drinks. But my primary issue with the drinks was they they used 2L bottles which largely remained open such that the carbonation was gone within a minute of opening and therefore most of the drinks were flat
Stayed 6 nights in Dec 2025

10/10 Excellent

Armand Sombilon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

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