Marriott Cancun, An All-Inclusive Resort

4.5 star property

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Photo gallery for Marriott Cancun, An All-Inclusive Resort

On the beach, beach massages
Lobby
10 restaurants, breakfast, lunch, dinner served; seafood
Down duvets, minibar, in-room safe, desk
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪5 min walk‬
  • Delfines Beach
    ‪4 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Non Smoking (Oceanfront, View)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking, Oceanfront (View)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Resort View

  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Balcony, Partial Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Room, 2 Double Beds, Partial Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Resort View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Oceanfront

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Balcony

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 Bedroom

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About this property

Marriott Cancun, An All-Inclusive Resort

Luxury property on the beach, with 2 outdoor pools
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Marriott Cancun, An All-Inclusive Resort's 10 restaurants. Housekeeping is available on request.
Marriott Cancun, An All-Inclusive Resort offers 450 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down duvets. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, facials and body scrubs.
Our customers tell us that they can't get enough of the helpful staff at Marriott Cancun, An All-Inclusive Resort. During your stay, you'll be connected to the convention centre and just a quick walk from Aquaworld. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy seafood with ocean views at Cevichería by La Isla, one of the property's 10 restaurants and 2 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 2 outdoor pools
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • Just a 4-minute drive from La Isla Shopping Mall and a few minutes from Iberostar Cancun Golf Course
  • Airport and bus station shuttle shuttle service available for a fee
Marriott Cancun, An All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Marriott Cancun, An All-Inclusive Resort offers its guests a complimentary water park, 2 outdoor swimming pools, a lazy river, and a waterslide. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 125 square feet (12 square metres) and includes conference space. A children's pool, a health club, and a hot tub are also featured at the luxury Marriott Cancun, An All-Inclusive Resort. A round-trip airport shuttle and a bus station shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Cevichería by La Isla – Overlooking the ocean, this restaurant specialises in seafood and only serves lunch.
Sacbé Beach Shack – This beachfront restaurant specialises in Mexican cuisine and only serves lunch. Open daily.
Casa Madre – This restaurant specialises in Mexican cuisine. Open daily.
Hana Polynesian Grill – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
Mo's Burgers and Shakes – This restaurant specialises in American cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Football
Children's club

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Casa Madre
  • Cevichería by La Isla
  • Hana Polynesian Grill
  • Mo's Burgers and Shakes
  • Sacbé Beach Shack

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Health club
  • Hot tub
  • Lazy river
  • Playground
  • Shopping
  • Waterslide
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 125 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Cancun CasaMagna
Cancun Marriott Resort
CasaMagna Marriott
CasaMagna Marriott Resort
Marriott Cancun
Marriott CasaMagna
Marriott CasaMagna Cancun
Marriott CasaMagna Cancun Resort
Marriott CasaMagna Resort
Marriott CasaMagna Resort Cancun
Marriott Casamagna Cancun Hotel Cancun

Marriott Cancun, An All-Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 655 out of 1002 reviews
Rating 8 - Good. 186 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

4/10 Poor

Oksana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 9 nights in Feb 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has some of the friendliest and well knowledged staff that I've been to and I've been to allot of all inclusives. They have plenty of dining options along with a unmentionable little 9 hike golf course. Check it out you won't be disappointed
Stayed 9 nights in Feb 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
The food was overall disappointing. I expected better from Marriott. No game room. No large scale entertainment. I booked a king bed, when I arrived they told me they had no king beds, unless I paid an extra $750 to upgrade my room.
Stayed 8 nights in Feb 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Feb 2025

8/10 Good

Ping

Stayed 5 nights in Feb 2025

6/10 Okay

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Food was not good, needs improvement
Stayed 9 nights in Feb 2025

8/10 Good

Layla

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property appeals more to families than adults. Food is decent, portion sizes are small but expected.
Stayed 4 nights in Feb 2025

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect resort for a long weekend.
Stayed 3 nights in Feb 2025

10/10 Excellent

widalys

Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place for an All Inclusive Property
Stayed 5 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very attentive, very friendly. My stay was pleasant.
Stayed 8 nights in Feb 2025

10/10 Excellent

Bledar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 6 nights in Feb 2025

10/10 Excellent

Catherine Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent in every way
Stayed 5 nights in Feb 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Loved every bit
Stayed 4 nights in Feb 2025

6/10 Okay

Jeffrey

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Be aware what you eat
Stayed 4 nights in Feb 2025

10/10 Excellent

McKenzie Ann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
I like the pool area.
Stayed 5 nights in Oct 2024

4/10 Poor

chetan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Here’s a structured and well-written review based on your experience: We recently stayed at the Marriott All-Inclusive Cancun for three nights. While our stay was okay, there were several aspects that left us disappointed, especially considering it’s marketed as a family-friendly all-inclusive resort. One of the biggest letdowns was the lack of a proper dessert shop for kids. In the summer, all kids want is good ice cream, yet the only option available was a small shop with just three flavors, which opened at noon and closed at 9:00 PM—quite restrictive for an all-inclusive experience. Our dining experience at Casa Madre had its own issues. We ordered Merlot, and to our surprise, it was finished right after we had two glasses. Additionally, basic food items like rice and beans were unavailable as separate orders, which felt very limiting. What makes this even more disappointing is that last year, we stayed at Hyatt Ziva Cancun, and the experience was significantly better. The extra money spent at Hyatt Ziva was absolutely worth it—from the variety of food options to the overall service, everything felt more premium and well-managed. To top it all off, on the last day at checkout, the hotel didn’t even have bananas for the kids—a basic travel-friendly fruit that’s always a good option for young ones. It’s shocking that an all-inclusive resort couldn’t manage to provide such a simple item. Overall, while our trip wasn’t terrible, it definitely didn’t meet expectations, an
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

jovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025

8/10 Good

Siva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, amenities, majority of staff, mostly all restaurant options on property, access to beach, room service is good. One experience really disappointed me is they would ask what are you celebrating but don't do anything about the main reason we were there for - my son's 18th birthday. And I failed to make it a birthday celebration. Rest is all great.
Stayed 2 nights in Feb 2025

8/10 Good

GLENDA PATRICIA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was nice and clean, and the staff was generally friendly—especially the waiter Gisel who provided excellent service. that gave us an outstanding service, personal at the Mexican restaurant are good also at the diner is outstanding; However, the restaurant experience at Polynesian was disappointing from the host lady to the servers. Many of the workers seemed moody and at times rude, particularly the staff at the Polynesian restaurant and the taco stand lady near the pool she was not enjoying her job at all very rude. The food flavors also left much to be desired. On a positive note, my kids had a great time enjoying the slides. There is room for improvement, especially in customer service at the taco stand and the Polynesian restaurant. We were also charge extra because they said our room was in the street side ? I didn’t see many rooms facing the street side ??
Stayed 3 nights in Feb 2025

8/10 Good

Ciera

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is very pretty, the pool is nice; however, i wasnt a fan of the restaurants (though the tacos by the pool and the asian restaurant--not the hibachi--were DELICIOUS). there wasnt enough entertainment as other hotels have. they do have a small 15 minute or so show in the lobby/bar but its not as fun as other hotels where they constantly have something going on like karoake, movies, hour long shows, etc....if you're looking for a quiet retreat thats close to the clubs then this is the hotel for you. if you want something a little more lively, i'd skip it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Stayed 4 nights in Feb 2025