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Park Royal Beach Cancun - All Inclusive

3.5 star property

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Photo gallery for Park Royal Beach Cancun - All Inclusive

Outdoor banquet area
Property video
Family Suite with Terrace | View from room
Exterior
Deluxe King | View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Housekeeping
  • Pool
  • Breakfast included

Explore the area

View in a map
Cancun, QROO
  • Place, La Isla Shopping Mall
    ‪2 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Place, Cancun Convention Center
    ‪15 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪61 min drive‬

Room options

View all photos for Family Suite

Family Suite | 1 bedroom, minibar, in-room safe, desk

Family Suite

7.6 out of 10
Good
(25 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Double

1 bedroom, minibar, in-room safe, desk

Deluxe Double

8.0 out of 10
Very good
(82 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Terrace

Family Suite with Terrace | 1 bedroom, minibar, in-room safe, desk

Family Suite with Terrace

7.4 out of 10
Good
(19 reviews)
  • 113 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King | 1 bedroom, minibar, in-room safe, desk

Deluxe King

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior | 1 bedroom, minibar, in-room safe, desk

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Balcony

Family Suite with Balcony | 1 bedroom, minibar, in-room safe, desk

Family Suite with Balcony

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Honeymoon Room

Honeymoon Room | 1 bedroom, minibar, in-room safe, desk

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

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About this property

Park Royal Beach Cancun - All Inclusive

All-inclusive hotel with 4 restaurants and 2 outdoor pools
Catch some rays on Park Royal Beach Cancun - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request
Park Royal Beach Cancun - All Inclusive offers 155 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages.
The shopping around Park Royal Beach Cancun - All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by La Veranda, one of the property's 4 restaurants and 3 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a sauna
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 3-minute walk from La Isla Shopping Mall and 9 minutes on foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Park Royal Beach Cancun - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Park Royal Beach Cancun - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
La Veranda – This poolside buffet restaurant serves breakfast, lunch and dinner.
El Pescador – This restaurant specialises in seafood and serves lunch and dinner. Open daily.
Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Andiamo – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Ekinox – On-site bar. Open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Football
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transport to off-site activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 342 out of 1006 reviews
Rating 8 - Good. 260 out of 1006 reviews
Rating 6 - Okay. 176 out of 1006 reviews
Rating 4 - Poor. 123 out of 1006 reviews
Rating 2 - Terrible. 105 out of 1006 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara, Phoenix

Liked: Cleanliness, amenities
Very nice!
Stayed 13 nights in Jul 2025

8/10 Good

Mayra

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and neat .
Stayed 7 nights in Jul 2025

6/10 Okay

Valeria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
El Hotel está relativamente bien,
Stayed 9 nights in Jul 2025

6/10 Okay

Richard, tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rudy, Hacienda Heights

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar at night had excellent views of the surrounding areas, night time party below was fun. Beach area was really nice as well. They had lounge chairs, cabanas and beach volleyball set up on beautiful white sand. The staff were super friendly and helpful, even with limited Spanish capability.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margarita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family from the USA and I enjoyed staying in a Hotel where we were the minorities. We felt like we were at someone else’s family reunion the week we were there. We absolutely loved the energy and excitement for all the things going on. We were not there for the pool but the beach and it was beautiful. Lots of space and room to spread out with plenty of chairs The pool was small and crowded and people woke up early to save their spots. We didn’t care because it is not where we wanted to be. We ate at the buffet the whole time, because we were too lazy to make reservations. We loved the buffet and were happy with the options. We aren’t resort life people. So we weren’t there a lot. So it met our needs and was a good price for an all inclusive to be able to go on excursions and explore the area.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing in all aspects from checking in to housekeeping, the waiters, hostess, grounds keepers, checking out, bell hops, etc. The property was amazingly clean. Beds and pillows were so comfortable. The food was absolutely amazing. The buffet had an excellent choice every day. The 3 restaurants on the property were so good. Great selection on the menu, so much food and the presentation of food was so good and the flavor so delicious. The pool areas were very nice. I definitely would recommend this Resort 100%. Thank you Park Royal Resort Hotel for making our stay so wonderful. The Calentine’s 2025
Stayed 5 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I really like it, location and family enviroment
Stayed 7 nights in Jul 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the family atmosphere. Staff was friendly and activity group was awesome. Milka, Angel, and Joe were so engaged with the guest. Captain Enrique was so attentive and great. My server Manuel, And Daniel the bartender were phenomenal. Love the people here.
Stayed 7 nights in Jul 2025

6/10 Okay

Marisol

Travelled with family and small children
Liked: Cleanliness
Great location if you plan on visiting la isla which has a variety of shopping stores and restaurants! The food is not good here and you have to make reservations for all restaurants except for the buffet which does not have a good variety of food. We ate across the street every day and night. The first night we got there, most food was gone at the buffet. There is no room service at this hotel. The grounds are kept a neat and nice. I would probably not return here.
Stayed 4 nights in Jul 2025

4/10 Poor

kathy, cordova

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is at an excellent location. Right across from the mall. However, the room is old and very dirty, AC is mess up, pool is packed and dirty. Kiddie pool is super dirty with cloudy water. Public restroom was the worst with the smell of sewerage. Food and drink was not good. We spent a ton of money eating out although we paid to stay at an all inclusive resort. Very little selection at the buffet mostly vegetables. The other restaurants are hard to get in. No time slot available for reservation. Menu stay the same every day. Food served very slow. That’s why they couldnt accomodate all guests. I do like that they offered a breakfast box in case we had to go on an early excursion. I love our concierge Juan carlos. he was the only one that made our stay more enjoyable. He helped us in every way he could and check on us everyday to see if we need anything. Very good man.
Stayed 7 nights in Jul 2025

10/10 Excellent

Shakil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe of the place, the hotel building was architecturally beautiful and the surrounding landscape, and swimming pools along with the dine in food places situated next to the pool and lush landscape complimented the resort. The resort has one of the best white sand and blue water beach location access with complimentary straw covered umbrellas. Late night music and dance arrangements. Food was great selectively. The staff was hardworking and polite. Just dont lose or throw away the wrist bands the actual cotton strap along with the room key otherwise they will charge you for it.
Stayed 4 nights in Jul 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly and rooms were clean but there was very few pool seating available, only 1 small pool for all ages, and it was really hard to make reservations for the restaurants. Sometimes the bars/restaurants seemed understaffed and it would take a while to get food/drinks.
Stayed 7 nights in Jul 2025

6/10 Okay

larisa

Travelled with group
Stayed 4 nights in Jul 2025

6/10 Okay

Rosa, Mokena

Travelled with family
Liked: Staff & service
Couldn’t get reservations at restaurants easily .. pools small… Only one place for snacks … line was long always ( only one person attended the place) more than 30 min to get fries or hot dogs etc Food was okay… (but not enough people to attend in el pescador restaurants. Took a lot of time to be attended)
Stayed 7 nights in Jul 2025

6/10 Okay

Ulises Caballero

Liked: Cleanliness
Disliked: Property conditions & facilities
It was okay
Stayed 3 nights in Jul 2025

10/10 Excellent

Bianca Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Carlos was amazing and so nice. He brought me cake my birthday. It was very clean and I appreciate this day. I will come again.
Stayed 2 nights in Jul 2025

6/10 Okay

Nana

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Jaime

Stayed 5 nights in Jul 2025

6/10 Okay

Merab

Travelled with family and small children
Service was mediocre , cheap alcohol, unhappy staff and not enough to do or availability to reserve at restaurants.
Stayed 2 nights in Jul 2025

8/10 Good

Moises

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 7 nights in Jul 2025

2/10 Terrible

jorge

Disliked: Cleanliness, amenities, property conditions & facilities
most of the staff was very rude and unproffesional, the room was a mess not clean, they did not try to make it right for us as customers.
Stayed 7 nights in Jul 2025

8/10 Good

Jacquelyn Gabrielle, Londonderry

Travelled with family
Liked: Cleanliness
Rooms are nice and plenty of room. Making reservations for dinner was very easy. Buffett
Stayed 5 nights in Jul 2025