Seadust Cancún All Inclusive Family Resort

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Dates

December 2025

January 2026

Free minibar, in-room safe, blackout curtains, iron/ironing board

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Good

Popular amenities

All-inclusive
Parking available
Bar
Room service
Housekeeping
Pool

Explore the area

Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500

Place, Kukulcan Plaza Shopping Mall
‪1 min walk‬
Place, Hotel Zone Beaches
‪5 min walk‬
Place, La Isla Shopping Mall
‪13 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪41 min drive‬

Room options

Oceanfront Suite King Adults only

Wonderful

60 sq m
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Premier Suite, 2 Double Beds

55 sq m
Ocean view
Sleeps 4
2 Double Beds

Family Suite 2 double beds

Exceptional

55 sq m
1 bedroom
Partial sea view
Sleeps 6
2 Double Beds and 3 Single Bunk Beds

Premium Suite King

55 sq m
1 bedroom
Sleeps 2
1 King Bed

Family Suite King

1 bedroom
Partial ocean view
Sleeps 5
1 King Bed and 3 Single Bunk Beds

Master Suite King with Jacuzzi

Exceptional

55 sq m
1 bedroom
Partial ocean view
Sleeps 2
1 King Bed

Ocean Front Suite Two Double Beds - Adults Only

60 sq m
Ocean view
Sleeps 3
2 Double Beds

Standard Suite King

1 bedroom
Sleeps 2
1 King Bed

Standard Suite, 2 Double Beds

1 bedroom
Sleeps 4
2 Double Beds

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Deluxe Suite King

Wonderful

1 bedroom
Sleeps 2
1 King Bed

Deluxe Suite, 2 Double Beds

1 bedroom
Sleeps 4
2 Double Beds

Similar properties

Pool
All-inclusive
Spa
Kids pool

includes taxes & fees

30 Nov - 1 Dec

About this property

Seadust Cancún All Inclusive Family Resort

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall

Catch some rays at the beach or spend the day relaxing at Seadust Cancún All Inclusive Family Resort's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Housekeeping is available on request.

Seadust Cancún All Inclusive Family Resort offers 502 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Seadust Cancún All Inclusive Family Resort's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Hotel Zone Beaches. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.

Free WiFi
Free self-parking
Enjoy Italian cuisine at Florencia, one of the property's 9 restaurants and 9 bars/lounges
Splash around at the free water park with a lazy river or swim in the 3 outdoor pools
Treat yourself to deep-tissue massages, reflexology or body treatments at the spa
Services include babysitting, a free children's club and a lifeguard on-site
On-site recreation includes a gym, a steam room and a sauna
Guests like the bar and room service
Within a 15-minute walk of La Isla Shopping Mall and Hotel Zone Beaches

Seadust Cancún All Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Seadust Cancún All Inclusive Family Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar and a swim-up bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun resort.

Florencia – This restaurant specialises in Italian cuisine and only serves dinner.

Big Ben – This steakhouse only serves dinner. Reservations are required. Open daily.

Samurai – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Food Gallery – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Manhattan – This restaurant only serves dinner. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Room service during certain hours (limited menu)

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Miniature golf

Tennis

Volleyball

Ziplining

Children's club

Entertainment

On-site entertainment and activities

On-site live performances

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Free self parking on site
Onsite parking includes off-street options

Food and drink

9 bars/lounges
9 restaurants
A beach bar
A coffee shop/cafe
A swim-up bar
Snack bar/deli

Restaurants on site

Big Ben
Florencia
Food Gallery
Manhattan
Samurai

Things to do

3 outdoor pools
Arcade/game room
Children's pool
Communal pool
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Hot tub
Lazy river
Mini golf
Playground
Sauna
Shopping
Steam room
TV in common areas
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Laundry facilities
Lazy river
Lifeguards on site
Living room
Mini golf
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

7 meeting rooms
Conference centre

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

2 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (110 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible restaurant

12 floors
At least 80% lighting from LEDs
Banquet hall
Built in 2006
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

55-inch smart TV with cable/satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Eco-friendly toiletries
Iron/ironing board
LED lighting
Living room
Phone
Recycling
Reusable coffee/tea filters
Safe
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Seadust Cancún All Inclusive Family Resort

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

This property uses a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Seadust Cancun Family Resort All Inclusive

Great Parnassus All Inclusive

Great Parnassus Cancun

Great Parnassus Resort

Great Parnassus Resort All Inclusive

Great Parnassus Resort All Inclusive Cancun

Parnassus All Inclusive Resort

Parnassus Great

Parnassus Resort

Seadust Cancun Family All Inclusive

Seadust Cancun Family Resort

Seadust Family Resort

Great Parnassus Family Resort All Inclusive

Great Parnassus Family Inclus

Seadust Cancún All Inclusive Family Resort Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

2/10 Terrible

Farah

25 Aug 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Very bad customer service bad attitude

Stayed 7 nights in Aug 2025

2/10 Terrible

Abel

Travelled with family, Travelled with family and small children

25 Aug 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Not what expected. The resort is going thru a change of ownership and you can tell the diference

Stayed 5 nights in Jun 2025

6/10 Okay

Ruth

Travelled with group

23 Aug 2025

Liked: Cleanliness, staff & service, amenities

The hotel needs a renovation because they have a bad leak and they need to have a better welcoming system from the lobby. They need to fix some of the room doors.

Stayed 6 nights in Aug 2025

6/10 Okay

Flor, Fairless Hills

Travelled with family, Travelled with family and small children

23 Aug 2025

I recently stayed at this hotel and was disappointed with several aspects of the experience. The rooms are in serious need of an update—the furniture is outdated and worn. Additionally, the TVs in the room didn’t work properly, which was frustrating. One major issue was the lack of air conditioning in the elevators, which made getting to and from the room uncomfortable, especially in hot weather. Dining at the hotel was also underwhelming. The food at the restaurants was average at best, and the long wait times made the experience even less enjoyable. Overall, the hotel has potential but needs significant improvements in both amenities and service to provide a better guest experience.

Stayed 4 nights in Aug 2025

6/10 Okay

INES

Travelled with family

23 Aug 2025

Liked: Staff & service

The resort offers a cozy atmosphere, and the accommodations were well-received, complemented by exceptional service from the staff. A key area for improvement is the availability of late-night dining options. Implementing a restaurant that remains open until 2:00 AM or providing 24/7 room service would significantly enhance guest convenience, particularly for those seeking refreshments after 11:30 PM. Additionally, enriching the pool entertainment with events such as foam parties or more dynamic pool gatherings could further elevate the guest experience. While the overall experience did not fully align with initial expectations, the staff's dedication and service were highly appreciated.

Stayed 5 nights in Aug 2025

2/10 Terrible

Cecilia

Travelled with family

22 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the worse hotel

Stayed 7 nights in Aug 2025

4/10 Poor

adolfo

Travelled with family

22 Aug 2025

Disliked: Amenities

Don’t stay On seadust

Stayed 7 nights in Aug 2025

6/10 Okay

adolfo

22 Aug 2025

Disliked: Property conditions & facilities

A million dollars hotel whit poor service on the elevators !!!elevators always broken it’s hard when it’s a 60 % capacity full in the hotel ..the amenities on the rooms don’t have a coffee maker and don’t have a drinking glass for water the ac doesn’t worke fine for the price it’s to high very bad experience I don’t going back to staying in sea dust

Stayed 3 nights in Aug 2025

10/10 Excellent

Maura Martínez

22 Aug 2025

Liked: Cleanliness, staff & service

Stayed 5 nights in Aug 2025

4/10 Poor

Liszt

Travelled with family

21 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is literally falling apart with pieces coming off the the building. Water coming out the tub on the balcony was dirty looking and the glass behind was as well. The food was no better and rust everywhere. Will NOT RECOMMEND.

Stayed 4 nights in Aug 2025

6/10 Okay

Ronan

Travelled with family

21 Aug 2025

Liked: Cleanliness

It’s a ok hotel , needs some up dates such is the rooms . Double beds are too small ,jacuzzi unnecessary. The elevator way too hot no AC. The pool need a better care, water was very cloudy and dirty, lots of stuff floating around early in the morning.

Stayed 7 nights in Aug 2025

2/10 Terrible

Amela

Travelled with family and small children

21 Aug 2025

Disliked: Amenities

This property is a complete false advertisement on Expedia. I booked so many trips through Expedia to Mexico, and this property was an absolute shock upon arrival. The entire property is filthy, the pool is an absolute health hazard because of how dirty it is. The wait lines at the breakfast buffet are well over an hour, and the food is just terrible. My husband had to walk to Dominos everyday so our kids had food to eat, they basically survived on dominos pizza and snacks the entire trip. The other restaurants are also terrible, and the wait for those can be well over 2 hours. The property is extremely understaffed, which leaves many guests hungry and frustrated. We really wanted to cancel and book something cleaner and efficient nearby, but none of the rude staff members was willing to help. I cried every single day while there, because our entire holiday was ruined. The property has no A/C so if you ever wondered what the doors to hell felt like, just visit this resort, and you will know. The night of August 18th there was something terrible going on downstairs and it sounded like police sirenses for quiet some time. Than the night of August 19th the entire resort lost power, which led to panic amongst so many guests, who were just screaming and yelling around midnight. A COMPLETE NIGHTMARE!!!! Then, airport transfer also mever picked us up. I have more to write, but there is no more room. Expedia you need to check your properties before offering them as 4 stars!!!!!

Stayed 7 nights in Aug 2025

2/10 Terrible

sumit

Travelled with family

20 Aug 2025

Disliked: Amenities, property conditions & facilities

This horrible resort I have seen in my life 1 No Ac in resort 2 room ac didn’t work properly after four days they provide portable ac 3 food court no ac And special check in for Expedia customer so that they can charge 35 dollar more on your card and nothing is mentioned plz guys don’t go and spoil ur vacation

Stayed 7 nights in Aug 2025

2/10 Terrible

Lidia, Long Beach

Travelled with family and small children, Travelled with partner

20 Aug 2025

Disliked: Staff & service, amenities, property conditions & facilities

Our "all-inclusive" resort experience was deeply disappointing and not at all what the photos online suggested. For the price, we expected a resort, not a rundown hotel. The lack of service started before we even arrived. The Expedia concierge, Ivan, never replied to my messages about booking tours. Once there, it was clear the property is not well-maintained. The lobby had noticeable holes in the ceiling. This was a shocking first impression. Broken elevators were a constant issue, and a strong, irritating moldy smell was present in common areas. The heat was unbearable everywhere, even in the ice cream shop, and the dusty "nightly performance" showroom felt more like a middle school auditorium than a proper venue. The food was consistently bland, and the restaurant service was painfully slow. To make matters worse, we were repeatedly pressured to join the "Infinity Luxury Travel" program, which felt like a cheap timeshare pitch that cheapened the entire vacation. The only bright spots were the staff, who were always kind, and the housekeeping team, who did an excellent job of cleaning our room. Overall, the hotel needs significant renovations and better management. The price we paid was not reflected in the quality of our stay, and we will not be returning.

Stayed 6 nights in Aug 2025

4/10 Poor

Remberto

Travelled with family and small children

20 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at Seadust Cancun Family Resort and unfortunately left very disappointed. The overall atmosphere was unwelcoming—at times it felt like we were bothering the staff rather than being valued guests. Many employees seemed overworked and stretched thin, which made service inconsistent. The food was one of the biggest letdowns. Most of the buffet options were cold, repetitive, and lacking in flavor. The only restaurant we truly enjoyed was the steakhouse. For a family resort, we expected more variety and better quality. The property itself is in poor condition. Several areas have no air conditioning, which made it uncomfortable during the day. The elevators were constantly breaking down, making it difficult to get around, especially with a child. Some pool areas were dirty with visible black and green buildup, which looked like mold—very concerning for a family-friendly resort. We also felt pressured to sign up for their “Infinity Membership.” Once we declined, the friendliness and attentiveness from staff noticeably dropped. We were promised help with restaurant reservations, but none were actually made, so we had to check the list every single day just to see if we could get in. On the positive side, room service was good, and our room was cleaned daily, which we appreciated. However, this small positive was overshadowed by the many issues we experienced. Overall, the resort does not look like the pictures online and feels misleading compared to what is advertised.

Stayed 6 nights in Aug 2025

10/10 Excellent

Wilfredo

Travelled with family and small children

20 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Transportation was amazing and the staff was great too definitely will be there next time.

Stayed 4 nights in Aug 2025

2/10 Terrible

AWASE

20 Aug 2025

Disliked: Staff & service, amenities, property conditions & facilities

Ac dont work they charge for bed sheets always hot in your room

Stayed 6 nights in Aug 2025

8/10 Good

Candy

Travelled with family and small children

20 Aug 2025

Liked: Cleanliness, staff & service, amenities

Though place is a bit old they keep its cleanliness. food is all good. Nice activities during stay.

Stayed 6 nights in Aug 2025

10/10 Excellent

Mardik Artin

Travelled with family

19 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was perfect

Stayed 5 nights in Aug 2025

8/10 Good

Francis, ballwin

Travelled with family, Travelled with family and small children

19 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Public areas lack AC, elevators were often out of service. The food was amazing! Truly a family resort, kids everywhere! My grandson enjoyed the kids only water park. Good service, everything was spotless. Beach has a bad seaweed out break, swimming in the ocean was not very good.

Stayed 5 nights in Aug 2025

8/10 Good

Kenichi

18 Aug 2025

Liked: Staff & service, property conditions & facilities

Good

Stayed 3 nights in Aug 2025

6/10 Okay

Betsali

Travelled with family

17 Aug 2025

I’ve stayed here before, but the property is definitely in need of updates! The pool was dirty all but one day of our stay and the rooms have seen better days! This stay I found two cockroaches in our room and that has made pushed me to not return for another stay. Staff is friendly though.

Stayed 6 nights in Aug 2025

2/10 Terrible

Nilu

Travelled with family

17 Aug 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Room was dirty bugs in the shower area bed was small not clean food option was not good

Stayed 5 nights in Aug 2025

6/10 Okay

Dionna

Travelled with family

17 Aug 2025

Disliked: Amenities, property conditions & facilities

Property is older and needs upgrades

Stayed 3 nights in Aug 2025

6/10 Okay

Myles

17 Aug 2025

Stayed 4 nights in Jun 2025

Seadust Cancún All Inclusive Family Resort

Choose dates to view prices

Photo gallery for Seadust Cancún All Inclusive Family Resort

Reviews

Popular amenities

Explore the area

Room options

View all photos for Oceanfront Suite King Adults only

Oceanfront Suite King Adults only

View all photos for Premier Suite, 2 Double Beds

Premier Suite, 2 Double Beds

View all photos for Family Suite 2 double beds

Family Suite 2 double beds

View all photos for Premium Suite King

Premium Suite King

View all photos for Family Suite King

Family Suite King

View all photos for Master Suite King with Jacuzzi

Master Suite King with Jacuzzi

View all photos for Ocean Front Suite Two Double Beds - Adults Only

Ocean Front Suite Two Double Beds - Adults Only

View all photos for Standard Suite King

Standard Suite King

View all photos for Standard Suite, 2 Double Beds

Standard Suite, 2 Double Beds

View all photos for Deluxe Suite King

Deluxe Suite King

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

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About this property

Seadust Cancún All Inclusive Family Resort

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Reviews

Seadust Cancún All Inclusive Family Resort Reviews

Good

8.0/10

8.2/10

7.6/10

7.2/10

7.8/10