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Wyndham Grand Cancun All Inclusive Resort & Villas

4.0 star property
VIP Access

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Photo gallery for Wyndham Grand Cancun All Inclusive Resort & Villas

Enjoy a meal with a view of the water from this dining area with expansive windows and high ceilings.
Relax by the resort's large pool surrounded by lounge areas and lush greenery.
Enjoy ocean views from the large window in this stylish room featuring two beds, a desk, and a TV.
Relax by the ocean with a clear view of palm trees from the resort's poolside lounge chairs.
Relax in a shaded seating area with ocean views, featuring a bar and comfortable swing chairs.

Popular amenities

  • Parking available

Explore the area

Map
Blvd. Kukulkan, L-48 KM. 16.5 M.53, Cancun, QROO, 77500
  • Aquaworld
    ‪16 min walk‬
  • Delfines Beach
    ‪18 min walk‬
  • El Rey Ruins
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Ocean View, 1 King bed or 2 Double Beds, Non-Smoking

1 bedroom, free minibar, in-room safe, blackout curtains

Superior Ocean View, 1 King bed or 2 Double Beds, Non-Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite

8.8 out of 10
Excellent
(12 reviews)
  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon View Room 2 Double Beds - Non-smoking

Deluxe Lagoon View Room 2 Double Beds - Non-smoking | 1 bedroom, free minibar, in-room safe, blackout curtains

Deluxe Lagoon View Room 2 Double Beds - Non-smoking

8.4 out of 10
Very good
(236 reviews)
  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Ocean View Room, 2 Double Beds - Non-Smoking

Premier Ocean View Room, 2 Double Beds - Non-Smoking | 1 bedroom, free minibar, in-room safe, blackout curtains

Premier Ocean View Room, 2 Double Beds - Non-Smoking

8.2 out of 10
Very good
(71 reviews)
  • 46.3 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa

1 bedroom, free minibar, in-room safe, blackout curtains

Villa

8.6 out of 10
Excellent
(14 reviews)
  • 218.2 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking

Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking | 1 bedroom, free minibar, in-room safe, blackout curtains

Superior Lagoon View, 1 King bed or 2 Double Beds, Non-Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 3 Bedroom, 2 King Beds, 2 Double Beds, Non-Smoking

1 bedroom, free minibar, in-room safe, blackout curtains

Family Suite, 3 Bedroom, 2 King Beds, 2 Double Beds, Non-Smoking

  • 217 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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About this property

Wyndham Grand Cancun All Inclusive Resort & Villas

Luxury property on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Wyndham Grand Cancun All Inclusive Resort & Villas's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available once per stay.
Wyndham Grand Cancun All Inclusive Resort & Villas offers 348 accommodations with free minibar items and a safe. 50-inch Smart televisions come with premium cable channels, first-run films and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, Access to hot tub and a steam room.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.
The free breakfast at Wyndham Grand Cancun All Inclusive Resort & Villas gets high marks from our customers. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features such as free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with garden views, stop by La Vista, one of the property's 6 restaurants and 2 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with body wraps, manicures and pedicures or body scrubs at the spa
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • 14 minutes by foot from Aquaworld and a 2-minute drive from El Rey Ruins
  • Airport shuttle service available for a fee
Wyndham Grand Cancun All Inclusive Resort & Villas is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the cabanas (surcharge) and sunloungers for a relaxing day at the beach. At Wyndham Grand Cancun All Inclusive Resort & Villas, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking and valet parking are available.

This 4-star Cancun property is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 11:00 AM.
La Vista – Overlooking the garden, this restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Pina Colada Restaurant – This beachfront restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Da vinci – This poolside restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
Viva Mexico Tacos – This poolside theme restaurant specialises in Mexican cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Sushi Bar – This poolside sushi bar specialises in sushi and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Da vinci
  • La Vista
  • Pina Colada Restaurant
  • Sushi Bar
  • Viva Mexico Tacos

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bingo
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Tennis
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • First-run films
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Grand Cancun All Inclusive Resort & Villas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.22 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 34 per person (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Wyndham Grand Cancun All Inclusive Resort Villas
Wyndham Grand Cancun All Inclusive Resort & Villas Cancun

Wyndham Grand Cancun All Inclusive Resort & Villas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1679 out of 3286 reviews
Rating 8 - Good. 816 out of 3286 reviews
Rating 6 - Okay. 411 out of 3286 reviews
Rating 4 - Poor. 196 out of 3286 reviews
Rating 2 - Terrible. 184 out of 3286 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful, the staff here are so warm and welcoming. The food options were are delicious. The rooms were super clean and the fridge was always being restocked throughout the week for us. Overall I would come back to this place over and over again.
Stayed 6 nights in Apr 2025

6/10 Okay

Michelle

Liked: Cleanliness
We have stayed at four different resorts in Cancun, all within the hotel zone. Wyndham Grand Cancun would rank as our least favorite and, in our opinion, feels closer to a 3-star property. Several guests we spoke with mentioned that before it was rebranded as Wyndham, the resort offered better food options and higher overall quality. Some even noted that staff are encouraged to write positive reviews, which might explain the higher ratings online. Property Atmosphere and Cleanliness: The property feels a bit dated overall. While it’s clear some upgrades have been made to the rooms, the indoor areas left much to be desired. The low ceilings and unusual layout made the interiors feel cramped. On the other hand, the outdoor facilities were enjoyable, offering several pools to suit different preferences, outdoor dining areas, food service by the pools, and a beach bar with plenty of seating. The beach itself was well-maintained, relatively free of seaweed (thanks to a morning tractor service), and swimmable during our stay in mid-April. Overall, the resort grounds were kept clean and tidy. Staff: The staff at the main pool were outstanding. Whisky and his team created a fun atmosphere, especially for kids and teens. Our teenager loved participating in activities like pool basketball, volleyball, and various competitions. The team made an effort to learn the kids' names and engage with them daily, although the activities seem
Stayed 8 nights in Apr 2025

10/10 Excellent

Tiana Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely stunning! The staff were absolutely amazing, and so very helpful! They were constantly keeping the resort in beautiful condition, literally on their hands and knees cleaning glass doors and windows, and would stop what they were doing to run, and open a door for you. 10/10 experience!
Stayed 5 nights in Apr 2025

8/10 Good

Gina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property over was great! Our ocean front view was AMAZING! The staff was accommodating and friendly. This was a family trip with 7 people, with a minor who has extreme food allergies. They were able to accommodate her during lunch and dinner. We brought pur own breakfast items for her, to make it easier. I do wish that they had more of a variety for her, however, they very accommodating. Breakfast choices were great for everyone else in the main dining restaurant. I wish there were more of a variety for dinner in the main restaurant nightly. Overall, I already recommended this resort to many friends. Thank you for a great family trip! I would stay there again.
Stayed 5 nights in Apr 2025

10/10 Excellent

SAMUEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service. Without hesitation my next trip to Cancul I will stay in this excellent hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Joyce, North Richland Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent and very attentive. Abraham has superb customer service skills even though we didn’t join the vacation club. Next time. The wait staff provides delicious meals and the only thing I would improve upon is the strength of the juice concentrate provided. The mimosas and mango margaritas were excellent. The best waiter for us was a gentleman named Noe. He was so kind and great at his job. Thank you, Noe. The pools are amazing and the property sits on the beach. This was our second time to stay at this property as previously it was the Omni. The nightly shows are entertaining and there are so many different activities to do here. We love Chichén Itzá and you can get the trip thru the hotel instead of at the airport. But be advised, this is a tourist area and the job of these lovely people to encourage you to join a very flexible vacation club at really reasonable prices or visit the local attractions. There really is something for almost any budget. I would recommend riding the public buses. It only costs a few pesos and the buses are safe and CLEAN. Much cleaner than Dallas buses and very easy to find even the local Walmart! Yes. There’s Walmart in Mexico! I bought souvenirs there each time I visit Cancún and got snacks for my room. Please do the all-inclusive when you visit. Food and drinks are available 24/7. There is a $5 fee for room delivery, just an fyi. Visit the Wyndham. It feels like home. And the rooms are kept clean.
Stayed 5 nights in Apr 2025

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Small resort, good if you don’t want to walk a lot. We had teenagers so it was nice for them to do their own thing but still be able to keep an eye on them. Overall the food was good , it’s not top notch but very good at most places. Clean resort, nice pools (not huge) , nice people, I liked that you see or hear the ocean from almost anywhere in the resort. Comfortable beds. New rooms. Not a party scene, although there are activities by the big pool. Cons. The beach is small, a lot of it has eroded, it’s not their fault, it’s like that pretty much along the hotel zone, it’s difficult to go for a walk on the beach. The seaweed is starting to increase, we still were able to find some clean spots but in general the beach area is just ok. They don’t do a good job of cleaning the seaweed either, they cover it up with sand but then when it dries up it turns the sand brown. There is also a jet ski stand right next to beach area so it’s loud and you have to be careful. Overall we had a great time, and we did enjoy the beach everyday. I am just pointing that out so you don’t expect a big, wide beach with palm trees like you would in playa del Carmen.
Stayed 7 nights in Apr 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I literally just left. I want to start off by saying the staff at this hotel is amazing. Diego at Pina colodas was the best. Adal at the beach bar Diego pool side and Orlando in lobby bar w his amazing drinks. Those were are favorite. The hotel it's self is nice and clean. Our first villa was very dated and had a lot of issues but the front desk moved us to a new villa and it was beautiful!! Absolutely breathtaking. Food was good n we loved the Thai bed on the beach . Great for families. I would definitely come back.
Stayed 6 nights in Apr 2025

10/10 Excellent

Asmir

Stayed 5 nights in Apr 2025

8/10 Good

Aaliyah

Stayed 3 nights in Apr 2025

10/10 Excellent

Jamie

Stayed 4 nights in Apr 2025

10/10 Excellent

Joanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a separate kids pool area
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for amazing vacation!
Stayed 5 nights in Apr 2025

10/10 Excellent

Gurinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, loads of activities inside the property for families with children, different pools to relax, variety of foods options, staff was very nice and welcoming.
Stayed 6 nights in Apr 2025

8/10 Good

Esmeralda

Stayed 8 nights in Apr 2025

6/10 Okay

Jocelyn, Alliston

Travelled with family
Disliked: Staff & service, amenities
This hotel should not be considered as a VIP access. It’s an ok place to stay, but not a great one. My husband and I stayed only for 2 nights as we wanted to try it out but I don’t think we will be back. The food at the buffet isn’t good, we only tried the steakhouse and it was good as well as the sushi, the staff have some attitude and unfortunately reflects on the service.
Stayed 2 nights in Apr 2025

6/10 Okay

ELAIN, New Braunfels

Travelled with partner
Liked: Staff & service
It was my 4th visit to this hotel since 2022. Everything changed :( very disappointed. Brazilian steak house is gone and the meat they served as beef file mignon actually was very similar horse meat, because it looked like not beef steak and taste no beef. I know beef meat and it was not beef:( overall food was ok, or not good at all. The bed was very comfortable and service mostly was good. The rooms are moist and smelly .. This was my last visit to this resort, not coming back again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Natasha Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than I could have expected. If I come back to Mexico again I will definitely stay here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ebony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Carrie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are absolutely wonderful and always kind. Lunch times took a while to be greeted and served but we figured that due to minimal options. Our room had horrible circulation and always felt damp; example: my son used the restroom before we left for a day trip, closed that door, and it STILL smelled when we came back 11 hours later! There was a dirty bandaid on the hallway floor after coming out of the elevator when we arrived; five days later it was there when we were leaving. The food filled our tummies but seemed to be repeats. The front house staff greeted us and made us feel very welcomed.
Stayed 4 nights in Apr 2025

10/10 Excellent

Writam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 4 nights in Apr 2025

10/10 Excellent

sadaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was one of our best stays at all levels and would come back
Stayed 4 nights in Apr 2025

6/10 Okay

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel check in is at 3:00pm. We got in the hotel at 4:00pm and our room was not ready. We had to wait for about an hour until our room was ready. We were tired after hours in the airplane. We bought the plane tickets so we could get in the hotel after 3:00pm so we could have our room ready. It was disappointing!
Stayed 5 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Clean. Friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emma

Stayed 7 nights in Feb 2025