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New House Country Hotel

4.0 star property

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Photo gallery for New House Country Hotel

Front of property
3 bars/lounges
3 bars/lounges
Reception
Superior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Thornhill Rd, Cardiff, Wales, CF14 9UA
  • Caerphilly Castle
    ‪6 min drive‬
  • Cardiff Castle
    ‪14 min drive‬
  • Principality Stadium
    ‪14 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪65 min drive‬

Room options

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Superior Suite

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 Double Bed

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About this property

New House Country Hotel

Hotel in Cardiff with free breakfast and bars/lounges
A restaurant, 3 bars/lounges and a fitness centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk and wedding services are on-site. Housekeeping is not available.
New House Country Hotel offers 37 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at New House Country Hotel. During your stay, you'll be within walking distance of Cefn Onn Country Park. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Sequoias Restaurant, a fine-dining restaurant that serves Regional cuisine
  • Amenities include a front desk safe, meeting rooms and a terrace
  • On-site recreation includes a gym
  • 14 minutes by car from Principality Stadium and 12 minutes from Cardiff Castle
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness centre, a terrace, and a garden are also featured at the business-friendly New House Country Hotel. Free self parking is available.

This 4-star Cardiff hotel is smoke free.

Guests are served a free full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Sequoias Restaurant – This fine-dining restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Georgian Lounge – On-site bar. Open daily.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • Georgian Lounge
  • Sequoias Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

New House Country Hotel Cardiff, Wales
New House Country Hotel Cardiff
New House Country Cardiff
New House Country
New House Country Hotel Cardiff Wales
New House Country Hotel Hotel
New House Country Hotel Cardiff
New House Country Hotel Hotel Cardiff

New House Country Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 196 out of 311 reviews
Rating 8 - Good. 73 out of 311 reviews
Rating 6 - Okay. 24 out of 311 reviews
Rating 4 - Poor. 11 out of 311 reviews
Rating 2 - Terrible. 7 out of 311 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service
a quaint old house in lovely grounds. the room we very well kept as was most of the hotel and grounds. the only slight worry was a pungent smell in the corridor between the bar and the rooms which was quite unpleasant. this was only in the ground floor corridor though, not obvious upstairs or in the room or the main hotel. Serve was friendly and efficient.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location - staff were great
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful hotel, we had a dog friendly room, which was really large with a patio area outside. Beds are super comfy and everything was spotlessly clean. The staff were especially helpful and friendly.
Stayed 2 nights in Feb 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

My wife and I had a lovely stay at this amazing hotel set in a picturesque location. Everything was perfect, from the friendly staff to the comfortable rooms. The fire in the bar area was welcoming on a cold evening. Breakfast was included and it was delicious. Best scambled eggs i have ever had! Thank you to everyone at New House Hotel.
Stayed 1 night in Feb 2025

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay. Great staff. Amazing food in the restaurant. Our only minor niggle was that communal areas, restaurant, corridors were a tad chilly and could have been a bit warmer despite the beautiful open log fires.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supurb staff. Room was just right, very comfortable and quiet as well as spotless. The staff made the difference though, helpful and friendly from the moment we arrived.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute gem

Stayed for one night, room was excellent, really big, seperate bedroom and lounge. Resturant was not busy, evening meal was first class, as was breakfast. staff really freindly and helpful. open fires burning, lovely atmosphere.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely country house for business or pleasure.

Lovely comfortable room and four poster bed. Dinner was very tasty and breakfast was included and good.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent, super clean, very happy
Stayed 1 night in Jan 2025

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda was lovely at the front desk. We were given a nice card and prosecco for our anniversary, had a lovely stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebration Visit

We were returning 25 years after getting married at The New House; celebrating our silver wedding anniversary. The hotel made the event even more special by spoiling us from the moment we arrived. The receptionist, restaurant/bar staff and cleaners were all very pleasant and had gone out of their way to add special touches for us. Our room was beautiful and spotlessly clean. There was plenty of choice on the evening &breakfast meal menus and everything we ate was well cooked &presented. We cannot thank the staff at The New House enough for being a special part of our trip down memory lane. It was a perfect return to a place that will always hold a special place in our hearts. We would fully recommend staying at this beautiful venue.
Stayed 1 night in Jan 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Lovely setting, beautiful old building. Good food. Open log fires very welcoming. Expensive for not having any of those extras you expect at that price. No toiletries, dressing gowns , slippers, mini fridge etc. Service charge added to meal bill. Wee bit cheeky.
Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, will stay again

Fantastic receptionist, on duty at checking (10pm) and just as helpful friendly and smiley early the next morning and at checkout (10.30am)
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely little gem

The hotel receptionists lady on arrival, young man upon leaving were very polite and friendly. Bedroom was large with a huge bed, lovely bedding. The bathroom was great and had a bath and a separate shower which was easy to control. Tea coffee water facilities in the room Would have liked a brighter light near the mirror when blow drying and styling hair. The restaurant was lovely. We had chicken ballotine with tarragon and apricots, fondant potatoes, butternut squash, cauliflower, beautifully presented and for 22 a dinner very good value. Breakast was buffet style but served to you. Lovely pot of tea and choice of juices, heard the lady at the next table delighted with the yoghurt selection, peach melba, gooseberry. All in all a great stay and highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very spacious comfortable rooms, staff were all extremely friendly and helpful. I would definitely stay here again and hope to soon.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Lovely stay and very peaceful enviroment
Stayed 1 night in Oct 2024

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Amazing scenery
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort

Lovely place

Lovely place, beautiful views very helpful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024