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New House Country Hotel

4.0 star property

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Photo gallery for New House Country Hotel

Front of property
View from property
Food and drink
3 bars/lounges
Superior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Thornhill Rd, Cardiff, Wales, CF14 9UA
  • Place, Cefn Onn Country Park
    ‪17 min walk‬
  • Place, Principality Stadium
    ‪14 min drive‬
  • Place, Cardiff Bay
    ‪16 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪65 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

New House Country Hotel

Hotel in Cardiff with free breakfast and bars/lounges
A restaurant, 3 bars/lounges and a fitness centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk and wedding services are on-site. Housekeeping is not available.
New House Country Hotel offers 37 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at New House Country Hotel. During your stay, you'll be close to Cardiff Castle. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Sequoias Restaurant, a fine-dining restaurant that serves Regional cuisine
  • Amenities include a front desk safe, meeting rooms and a terrace
  • On-site recreation includes a gym
  • 12 minutes by car from Cardiff Castle and 14 minutes from Principality Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness centre, a terrace, and a garden are also featured at the business-friendly New House Country Hotel. Free self parking is available.

This 4-star Cardiff hotel is smoke free.

Guests are served a free full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Sequoias Restaurant – This fine-dining restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Georgian Lounge – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • Georgian Lounge
  • Sequoias Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

New House Country Hotel Cardiff, Wales
New House Country Hotel Cardiff
New House Country Cardiff
New House Country
New House Country Hotel Cardiff Wales
New House Country Hotel Hotel
New House Country Hotel Cardiff
New House Country Hotel Hotel Cardiff

New House Country Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 226 out of 350 reviews
Rating 8 - Good. 81 out of 350 reviews
Rating 6 - Okay. 24 out of 350 reviews
Rating 4 - Poor. 11 out of 350 reviews
Rating 2 - Terrible. 8 out of 350 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stopover to Ferry

Large room and bathroom; bed very comfortable. Lovely view from hotel grounds. Breakfast under whelming....excellent ingredients, especially the bacon, but hot food was lukewarm at best. Limited choice for eggs and fruit.
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing vibe. Lovely setting. Large room. Friendly yet professional staff. Super comfy bed.
Stayed 1 night in Aug 2025

10/10 Excellent

May

Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and the staff are amazing, so friendly and welcoming, really enjoyed our stay and looking forward to going back
Stayed 1 night in Aug 2025

10/10 Excellent

Gary, Woking

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

Had an a amazing stay hotel was stunning set in a amazing location with views of cardiff bay breakfast was delious but drink and food prices were abit expensive
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic time staying here for my wedding weekend! The staff were absolutely fabulous, and the room was spotless. The beds were so comfy, I honestly didn’t want to leave! Can’t wait to book and stay again soon!
Stayed 2 nights in Jul 2025

10/10 Excellent

anthony

Liked: Cleanliness, property conditions & facilities, room comfort

Superb

Superb location, beautiful grounds and gardens. Service could have been better. Hot food very disappointing as it was served cold and returned over cooked. Very friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great views and a good dinner and breakfast. The gym is good for cardio but lacks weight machines and disinfectant spray/wipes.
Stayed 2 nights in Jul 2025

10/10 Excellent

Barrie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We upgraded to the junior suite and foujd the room amazing , breath taking . Wonderful grounds , amazing views The breakfast in the morning had many items to choose from . Great staff We can't say enough about this property. And hope we will be able to come back again
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room & views. Great food. Beautiful gardens.
Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Arnold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Michael, Lake Country

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly best fish n chips in Wales.
Stayed 1 night in May 2025

10/10 Excellent

Huseyin

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful location, wonderful people, and the most comfortable room
Stayed 1 night in May 2025

8/10 Good

Steve

Stayed 1 night in May 2025

10/10 Excellent

Rhys

Stayed 1 night in Feb 2025

8/10 Good

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was just ok. Otherwise great
Stayed 1 night in May 2025

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Stayed 1 night in May 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are wonderful can’t fault them but ongoing upgrades
Stayed 1 night in May 2025