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New House Country Hotel

4.0 star property

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Photo gallery for New House Country Hotel

Front of property
3 bars/lounges
3 bars/lounges
Food and drink
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Thornhill Rd, Cardiff, Wales, CF14 9UA
  • Place, Cefn Onn Country Park
    ‪17 min walk‬
  • Place, Principality Stadium
    ‪15 min drive‬
  • Place, Cardiff Bay
    ‪16 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪63 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

9.8 out of 10
Exceptional
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

New House Country Hotel

A restaurant, 3 bars/lounges and a fitness centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk and wedding services are on-site. Housekeeping is not available.
New House Country Hotel offers 37 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at New House Country Hotel. During your stay, you'll be within walking distance of Cefn Onn Country Park. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Sequoias Restaurant, a fine-dining restaurant that serves Regional cuisine
  • Amenities include a front desk safe, meeting rooms and a terrace
  • On-site recreation includes a gym
  • 12 minutes by car from Cardiff Castle and 14 minutes from Principality Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness centre, a terrace, and a garden are also featured at the business-friendly New House Country Hotel. Free self parking is available.

This 4-star Cardiff hotel is smoke free.

Guests are served a free full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Sequoias Restaurant – This fine-dining restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Georgian Lounge – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • Georgian Lounge
  • Sequoias Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

New House Country Hotel Cardiff, Wales
New House Country Hotel Cardiff
New House Country Cardiff
New House Country
New House Country Hotel Cardiff Wales
New House Country Hotel Hotel
New House Country Hotel Cardiff
New House Country Hotel Hotel Cardiff

New House Country Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 246 out of 376 reviews
Rating 8 - Good. 85 out of 376 reviews
Rating 6 - Okay. 25 out of 376 reviews
Rating 4 - Poor. 12 out of 376 reviews
Rating 2 - Terrible. 8 out of 376 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Morag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable relaxing place to spend a few much needed days away
Stayed 3 nights in Nov 2025

10/10 Excellent

Rachel

Liked: Property conditions & facilities
Room was clean. Staff and great location 👍
Stayed 1 night in Dec 2025

8/10 Good

Nico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa, Rayleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, it is set in a beautiful location, with views looking towards Cardiff. It is a country house, the decor is very nice. Our room was lovely and big, with a super king bed. It was nice and clean. We also had a patio area outside, that we could have sat in, not in November though! The staff were very friendly and helpful. Breakfast was a treat, there was a lot to choose from and everything was cooked to perfection. You only needed to put the bread through the toaster once, that has got to be a first. I would recommend tis hotel for a stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and unique establishment with amazing view of the Capital. We actually slept with curtains open something we never do as the scenery was so spectacular of the lights of Cardiff. Room very spacious, bed extremely comfortable. Shame ladies nail varnish marks on bath tub, this can be easily removed with a bit of remover and a cotton wool bud. Staff approachable, polite and friendly. Evening meal was amazing, both had the duo of Lamb dish which provided and explosion of flavours on the taste buds. The person serving was so nice and a credit to the establishment. Breakfast first two morning was table service and staff very attentative. Third morning self serve, slight gripe that even though choice still good, tables were not being cleared of anything until after guest had vacated, leading to messy looking dining room. Would love love love to stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything and everyone was on point. Well done.
Stayed 2 nights in Nov 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived an hour early and we were able to check in and made to feel very welcome
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting - room clean and tidy - will need a bit of maintenance in the future. We didn’t have a vehicle so required uber. Bus service close but not direct to Cardiff. Overall highly recommend
Stayed 2 nights in Nov 2025

10/10 Excellent

s

Stayed 2 nights in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Staff were very friendly from start to finish, breakfast and bar snack were delicious. The overall hotel is very welcoming. Our room was beautiful, clean and spacious. We are already planning our next visit with our pups next time.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff were lovely, the best thing.... the view from the gardens... wow.
Stayed 1 night in Nov 2025

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfortable, spotlessly clean rooms. Nice breakfast with lovely bacon and sausages. Nice geounds and public areas. Staff were very friendly and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Gary, Woking

Liked: Cleanliness, property conditions & facilities
Lovely rooms and food
Stayed 1 night in Oct 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a suite which was very spacious and close to the lounge and dining areas. Room was very clean and bathroom had separate shower and bath. Staff friendly, courteous and very helpful. Beautiful setting and house, lovely log fires in November!
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, excellent rooms, superb food Don't be put off with it being a few minutes from the motorway - its more than worth the trip
Stayed 1 night in Nov 2025

8/10 Good

Dean

Stayed 1 night in Oct 2025

4/10 Poor

Hannah

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Nicola

Travelled with partner
Liked: Staff & service
We have stayed here a few times before as we have friends nearby. Beautiful peaceful setting, lovely view from room & friendly helpful staff. It was a relatively quiet weekend, which was nice for a change as very popular wedding venue in spring/summer months. Gorgeous newly refurbished bathroom with bath & large walk in shower. We felt the bedroom was tired & pretty gloomy unfortunately. Lighting was poor, hopeless for makeup and furniture in need of TLC (and a good dust in places). TV was a nuisance - kept cutting out. We reported it a couple of times, but when v helpful staff came it decided to behave, so we gave up! Breakfast delicious & plentiful. Veg sausages available on request, but they were literally full of vegetables rather than a meat substitute, which isn’t really what you want for your breakfast. Overall a good stay, just need to get room up to standard of the bathroom as def mismatch & frustrating for guests. Thanks to lovely staff as ever - an absolute credit!
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

EMMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely helpful staff, beautiful setting. Breakfast only opens at 7, a 6.30 start would be preferable as staying for business.
Stayed 1 night in Oct 2025