See all properties

Comfort Inn Matthews - Charlotte

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking | Down duvets, pillow-top beds, desk, laptop workspace
Lobby
Free daily buffet breakfast
Lobby
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Spectrum Center
    ‪17 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down duvets, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(108 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(93 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Charlotte Matthews
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,004 reviews
The price is €83
includes taxes & fees
14 Dec - 15 Dec
Fairfield Inn & Suites by Marriott Charlotte Matthews

About this property

Comfort Inn Matthews - Charlotte

Hotel in Matthews with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 15 years old are not allowed in the swimming pool or fitness facility.

The free breakfast at Comfort Inn Matthews - Charlotte gets high marks from our customers. During your stay, you'll be within walking distance of Novant Health Matthews Medical Center. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 14 minutes by car from Spectrum Center and 11 minutes from Bojangles' Coliseum
Comfort Inn Matthews - Charlotte offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1798 square feet (167 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Inn Matthews - Charlotte. Free self parking is available.

This Matthews hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in September and close in October.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Reviews

Comfort Inn Matthews - Charlotte Reviews

8.2

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 518 out of 1059 reviews
Rating 8 - Good. 288 out of 1059 reviews
Rating 6 - Okay. 126 out of 1059 reviews
Rating 4 - Poor. 68 out of 1059 reviews
Rating 2 - Terrible. 59 out of 1059 reviews

Reviews

10/10 Excellent

Coride

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Aug 2025

8/10 Good

Whitney

Travelled with family
Liked: Cleanliness, staff & service, room comfort

4 Stars

The room was spacious and the beds were comfortable. The hotel is a little older but was a nice stay.
Stayed 1 night in Aug 2025

6/10 Okay

Gus

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Upgrade

Was upgraded to the Presidential Suite. AMAZING!!!!!
Stayed 2 nights in May 2025

10/10 Excellent

C'Rique

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and complementary breakfast.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restay

Stayed 1 night in Aug 2025

8/10 Good

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet with several dining options nearby. Staff was friendly and helpful. Free breakfast was nice with a few different options. It would have been nice if bteakfast hours extended to 10 rather than stopping at 9.
Stayed 1 night in Aug 2025

2/10 Terrible

Freddie

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE! The property is old, dingy and very run down. I stayed for 4 nights only bc i had pre-paid. Would’ve left after the first night otherwise. Positive: bed was comfortable and clean. Staff were nice. pool seemed cleaned. Negatives: Mold in bathroom(!), leak in the ceiling of my room (from room above), musty smell throughout, strong pot smell (skunk weed!) in hallway for two days. everything just felt gross. didn’t want to walk barefoot on the carpeting or the bathroom tiles. “fitness center” is just a regular small room with same gross carpeting(!). had one tread mill that was broken. luckily planet fitness is .5 miles away. i looked at breakfast offering the first morning. gross. didn’t eat there. always went out for breakfast. they had just highly processed junk food. i’ve stayed in 3 star hotels before. this ain’t one! expedia needs to change this to a 2 star rating or a 3 star with a HUGE asterisk/warning. in a word: gross!
Stayed 4 nights in Aug 2025

8/10 Good

Cara

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Crysta

Liked: Cleanliness
the experience was average
Stayed 3 nights in Aug 2025

10/10 Excellent

Marquis

Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Staff & service
Hotel was older but decently clean inside, outside is a pretty rough area, lots of debris that needs clean up, hotel could use a makeover
Stayed 1 night in Aug 2025

4/10 Poor

Debra

Wasn’t impressed!
Stayed 2 nights in Aug 2025

10/10 Excellent

Marquitha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was nice, beds were comfortable, great internet, everything has been great.
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Disappointed

The floors in the room were dirty, there was a toothpick on the floor in my room, smelled pretty bad even with spray. Very disappointed.
Stayed 2 nights in Aug 2025

8/10 Good

Ramsey

Stayed 3 nights in Aug 2025

10/10 Excellent

Blake

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great hotel for the price
Stayed 1 night in Aug 2025

4/10 Poor

joseph, Lexington

Disliked: Cleanliness
This is a dump stayed here for cheap rates never again unless I'm desperate my white sock were dirty walking on rug iron didn't work. Only good thing was bed very comfortable but it was a dump you been warned
Stayed 2 nights in Aug 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was lovely, room was clean and sheets were soft. Breakfast was a pleasant surprise.
Stayed 1 night in Aug 2025

8/10 Good

Latora

Liked: Staff & service
Ms Tabitha was very friendly! She was welcoming to me and my family during our stay for volleyball. Will definitely come again!
Stayed 1 night in Aug 2025

6/10 Okay

Laurie

Liked: Cleanliness, staff & service
Great breakfast selection. Did not like walking outside hotel to enter the pool area.
Stayed 1 night in Jul 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check-in
Stayed 1 night in Aug 2025

2/10 Terrible

Brian Todd

Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does everything it needs to do. Nothing more, nothing less. Staff was super friendly and accommodating. The breakfast offered is simple but sufficient. Lots of places nearby to eat and shop. But a little far from the main city. But still doable. Room did have an interesting smell and the mini fridge worked but was water logged. Oh, the holding fee was decent. Definitely a plus. All in all, I would come here again.
Stayed 3 nights in Jul 2025