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Comfort Inn Matthews - Charlotte

Property class: 2.5

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Photo gallery for Comfort Inn Matthews - Charlotte

Lobby
Lobby
Down duvets, pillow-top beds, desk, laptop workspace
Free daily buffet breakfast
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Carowinds Theme Park
    ‪23 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down duvets, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(119 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(104 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Quality Inn & Suites Matthews - Charlotte
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
3.7 out of 5, Good, 1,000 reviews
The price is €68
includes taxes & fees
26 Apr - 27 Apr
Quality Inn & Suites Matthews - Charlotte

About this property

Comfort Inn Matthews - Charlotte

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 15 years old are not allowed in the swimming pool or fitness facility.

The free breakfast at Comfort Inn Matthews - Charlotte gets high marks from our customers. During your stay, you'll be close to Novant Health Matthews Medical Center. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 12 minutes by car from Bojangles' Coliseum and 14 minutes from Spectrum Center
Comfort Inn Matthews - Charlotte offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1798 square feet (167 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Inn Matthews - Charlotte. Free self parking is available.

This Matthews hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in September and close in October.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 578 out of 1162 reviews
Rating 8 - Good. 311 out of 1162 reviews
Rating 6 - Okay. 133 out of 1162 reviews
Rating 4 - Poor. 75 out of 1162 reviews
Rating 2 - Terrible. 65 out of 1162 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Stayed 4 nights in Jan 2026

10/10 Excellent

luis

Stayed 1 night in Jan 2026

8/10 Good

Katharine

Stayed 1 night in Jan 2026

10/10 Excellent

dennis

Liked: Cleanliness, amenities
Clean and good location we went Bojangles collision to watch AHL games
Stayed 2 nights in Jan 2026

2/10 Terrible

anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No housekeeping service. Bed was not made, bathroom not cleaned, on bothbdays
Stayed 3 nights in Jan 2026

10/10 Excellent

Randy

Stayed 2 nights in Jan 2026

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good variety
Stayed 1 night in Jan 2026

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Jan 2026

2/10 Terrible

Nedenia

Disliked: Cleanliness
The room was not clean. I had to clean out the refrigerator and I saw a roach in the bathroom when I went in there at 3am
Stayed 1 night in Jan 2026

10/10 Excellent

Danny

Stayed 1 night in Jan 2026

2/10 Terrible

Olga

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old hotel the smell disgusting in the room we are changing rooms. No one noticed us breakfast end at 9 am kids were very disappointed.
Stayed 1 night in Jan 2026

10/10 Excellent

Lai

Stayed 1 night in Dec 2025

4/10 Poor

Deborah

Travelled with family
Disliked: Property conditions & facilities
The hotel needs a lot of work. Staff was friendly but the room was in rough shape.
Stayed 3 nights in Jan 2026

2/10 Terrible

Anthony

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled damp and moldy! IT MADE US SICK!
Stayed 2 nights in Jan 2026

10/10 Excellent

Rudy

Stayed 6 nights in Dec 2025

8/10 Good

Tamah

Stayed 2 nights in Jan 2026

10/10 Excellent

Lorenzo

Stayed 2 nights in Dec 2025

8/10 Good

Brittney

Stayed 3 nights in Dec 2025

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room and the staff
Stayed 2 nights in Dec 2025

6/10 Okay

Mary Minor

Disliked: Cleanliness, staff & service
Old; a bit sketchy; nice enough staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Amrinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price . Clean hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Friendly staff, everything clean, good br
Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Stayed 1 night in Dec 2025

10/10 Excellent

Kourtney

Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Dec 2025