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Courtyard by Marriott Charlotte Airport LoSo

3.0 star property

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Photo gallery for Courtyard by Marriott Charlotte Airport LoSo

Reception
Property amenity
Lobby
Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Free airport shuttle
  • Housekeeping
  • Gym

Explore the area

View in a map
321 W Woodlawn Rd, Charlotte, NC, 28217
  • Billy Graham Library
    ‪3 min drive‬
  • Bank of America Stadium
    ‪7 min drive‬
  • SouthPark Mall
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.4 out of 10
Very good
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

7.4 out of 10
Good
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Charlotte Airport LoSo

Hotel with free parking, near Billy Graham Library
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Charlotte Airport LoSo offers 175 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Charlotte Airport LoSo. During your stay, you'll be within walking distance of Tyvola Square. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Billy Graham Library and 6 minutes from Charlotte Convention Center
  • Free airport shuttle service
Courtyard by Marriott Charlotte Airport LoSo offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A library, a terrace, and a picnic area are also featured at the business-friendly Courtyard by Marriott Charlotte Airport LoSo. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. A complete renovation of Courtyard by Marriott Charlotte Airport LoSo was completed in May 2020.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6 AM to 10 AM.
The Bistro – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6 AM to 10 AM for a fee: USD 2 to 11 for adults and USD 2 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 1976
  • Comprehensive recycling policy
  • Renovated entire property - May 2020
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 2 to 11 for adults and USD 2 to 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Billy Graham
Courtyard Billy Graham Parkway
Courtyard Billy Graham Parkway Hotel
Courtyard Billy Graham Parkway Hotel Charlotte
Courtyard Charlotte Billy Graham
Courtyard Charlotte Billy Graham Parkway
Courtyard Marriott Charlotte Airport/Billy Graham Parkway Hotel
Courtyard Marriott Airport/Billy Graham Parkway Hotel
Courtyard Marriott Charlotte Airport/Billy Graham Parkway
Courtyard Marriott Airport/Billy Graham Parkway
Courtyard by Marriott Charlotte Airport LoSo Hotel
Courtyard by Marriott Charlotte Airport LoSo Charlotte
Courtyard by Marriott Charlotte Airport LoSo Hotel Charlotte
Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

Courtyard by Marriott Charlotte Airport LoSo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip, Boiling Springs

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Hadiyah, Irmo

Travelled with partner
Disliked: Cleanliness
As I was preparing to end the long day, I pulled the sheets back and noticed some debris. I thought it was from my book, not paying attention. To my dismay, I pulled back the sheets, seeing that debris, including hair, was throughout the sheets. From my disgust, I immediately jumped up and called downstairs to inform the front desk. The lady from housekeeping asked as she looked at the sheets and said, "You spent the night here already." I informed her, no, this was our first night. Her eyes stretched and she said nooooooo, oh no. She pulled the sheets back and continued to inform me that she was sorry I had this going on. She had the other lady go downstairs for clean sheets and duvet. She took video footage of the uncleanliness. Meanwhile, I'm sitting there with bed clothes on, ready to sleep, feeling inconvenienced as my husband was in the shower as this was going on, and he came out as they were making the changes. The next morning, the shower was cold. I let it run for a while in an attempt to warm up, but it never did. It worked the night before somehow. As I checked out downstairs, I informed the lady that a note was supposed to be left about that night. She didn't see a note from the previous person. I informed her of my trip out of the country for the week and will talk to the manager and ask for his name. I called two days ago and have not heard back after leaving my information. I do not plan to stay at this location again.
Stayed 1 night in Jun 2025

10/10 Excellent

Sylvia

Stayed 1 night in Jun 2025

2/10 Terrible

Josh

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
STAYED AT THIS HOTEL AFTER A SAVANNAH BANANA GAME AT THE BANK OF AMERICA STADIUM……. The only reason I booked this specific hotel was to use the pool for our 9 year old boys to swim and it was closed without any indication from staff or the website upon booking and checking in. Woke up the next day to leave ONLY TO FIND OUT OUR TRUCK ALONG WITH 7 OTHERS HAD OUR WINDOWS BUSTED OUT AND RUMMAGED THROUGH…even though the parking lot was “gated” and only supposed to be accessible with a hotel key card. Very disappointed and WILL NEVER EVER BE BACK. The staff did not care or even offer a broom so we could clean the glass out of our vehicles so our son could sit and we could attempt the 3 hour drive home IN THE POURING RAIN. Will be contacting the manager first thing tommorow as “he was off” police report was filed WORST TRIP TO A HOTEL I have ever had. BEWARE
Stayed 1 night in Jun 2025

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time.One of best hotel experience.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Felt safe and I like that my car was locked in a lot.
Stayed 2 nights in May 2025

8/10 Good

Derrick

Stayed 1 night in May 2025

10/10 Excellent

Tina

Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia did not send over reservation for hotel and we had to pay full price and free extended parking was not provided as stated
Stayed 1 night in May 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inexpensive hotel option in Charlotte, NC.
Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Naomi

Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Travelled with group
I loved how clean it was
Stayed 2 nights in Apr 2025

10/10 Excellent

Lindsey

It was nice
Stayed 1 night in Mar 2025

4/10 Poor

Diane

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Do not rely on their airport shuttle - get ready to pay $40 for a cab ride. Their shuttle service is totally inadequate. Customers were having to wait over 40 minutes and came to heated arguments fighting over seats on the shuttle bus. What a disaster.
Stayed 1 night in Mar 2025

10/10 Excellent

Katelynn

Stayed 1 night in Mar 2025

8/10 Good

Joby

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nothing necessary. Could feel a bit more clean but i cant complain much.
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia, kings mountain

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the outside fire pit.
Stayed 2 nights in Mar 2025