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Hotel Turquesa Maya

3.0 star property

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Photo gallery for Hotel Turquesa Maya

Property grounds
Premium bedding, desk, iron/ironing board, free WiFi
Restaurant
Property grounds
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
Calle 56 con Diagonal 66 #936, Felipe Carrillo Puerto, QROO, 77210
  • Place, Santuario de la Cruz Parlante
    ‪18 min walk‬
  • Place, Centro Cultural Chan Santa Cruz
    ‪18 min walk‬
  • Place, Pueblo Felipe Carrillo Plaza
    ‪19 min walk‬

Room options

View all photos for Double Room

Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Premium bedding, desk, iron/ironing board, free WiFi

Triple Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Premium bedding, desk, iron/ironing board, free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Turquesa Maya

A restaurant, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a free food/drink shopping service, tour/ticket assistance and a garden are on-site.
Hotel Turquesa Maya offers 18 air-conditioned accommodations with complimentary bottles of water and free toiletries. Rooms open to balconies. Beds feature premium bedding. 32-inch plasma televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Turquesa Maya, you'll be within walking distance of Santuario de la Cruz Parlante. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Turquesa Maya
  • Cooked-to-order breakfast offered for a fee
  • Services include free food shopping service, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Pueblo Felipe Carrillo Plaza and a few minutes from Santuario de la Cruz Parlante
There's a restaurant on site. Public spaces have free WiFi. Hotel Turquesa Maya also features tour/ticket assistance, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Felipe Carrillo Puerto hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Turquesa Maya – This restaurant specialises in local cuisine.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 10 to 15 for adults and USD 10 to 15 for children
  • A restaurant

Restaurants on site

  • Turquesa Maya

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults and USD 10 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Turquesa Maya Felipe Carrillo Puerto
Turquesa Maya Felipe Carrillo Puerto
Turquesa Maya
Turquesa Maya Felipe Carrillo
Hotel Turquesa Maya Hotel
Hotel Turquesa Maya Felipe Carrillo Puerto
Hotel Turquesa Maya Hotel Felipe Carrillo Puerto

Hotel Turquesa Maya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 160 reviews
Rating 8 - Good. 45 out of 160 reviews
Rating 6 - Okay. 30 out of 160 reviews
Rating 4 - Poor. 10 out of 160 reviews
Rating 2 - Terrible. 11 out of 160 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best place to stay in town.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

jordan

Liked: Cleanliness, staff & service
Inexpensive very friendly staff and very clean!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Danny Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the hotel had a parking area, a restaurant and was easy to find using google maps. Staff are very friendly and helpful.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
R Everything was good for a smaller pueblo.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Azalia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I use the hotel just as a stop on my way to my final destination as it is midpoint on a long drive.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Nataniel

Liked: Cleanliness, staff & service
Room was spacious
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Azalia

Disliked: Staff & service, amenities
Limited parking spaces. Reception not as friendly.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Philip

Disliked: Cleanliness, amenities, property conditions & facilities
Not good but no other choices
Stayed 3 nights in Feb 2024
Verified

8/10 Good

xiangzheng

Liked: Cleanliness, property conditions & facilities
The hotel door was locked when we arrived. We had to asking the villagers around with very limited Spanish. No one knew where he was about and when he would be back. There was no phone number provided either. After an hour the owner showed up. He was all smiling. The room and bedding were very clean. But the shower water was only tiny drippings.
Verified

4/10 Poor

ROBERT

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of the hotel do not accurately represent the hotel. The pictures look they are from several years ago. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. The description of the hotel says restaurant onsite, how we there is no longer a restaurant onsite. The mattresses were old broken and uncomfortable. The kitchenette only included a sink and counter. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. There was no hot water for the showers at night. The hotel is in a good convenient location and has decent wifi.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Ana Concepción

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien las instalaciones
Stayed 1 night in Jun 2025
Verified

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Amplio limpio presentable
Stayed 1 night in Mar 2025
Verified

8/10 Good

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Sólo que pongan contactos en las cabeceras para cargar los dispositivos y contacto para apagar y encender las luces
Stayed 1 night in Mar 2025
Verified

6/10 Okay

EULOGIO

Liked: Cleanliness, staff & service
Bueno
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sólo le faltan enchufes cerca de la cama
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El internet podría mejorar

Bien solo el internet un poco bajo
Stayed 1 night in Jan 2025
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es amable y las habitaciones son comodas solo tiene algunos detalles con respecto a lo estético
Stayed 1 night in Jan 2025
Verified

8/10 Good

Juan carlos

Liked: Cleanliness, staff & service, amenities
Solo que loss colchones de las camas ya están vencidos... Bueno al menos en la recámara que me tocó.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Sería excelente, solo por 2 motivos no lo es, no hay tomacorrientes junto a la cama y tardan un poco en mandar la factura.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia y bonita
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Alejandro

Regular, no salía agua caliente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service
Esta bien ubicado
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien