Thompson Chicago, by Hyatt

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Meeting facility
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Lobby
Restaurant
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

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21 East Bellevue, Chicago, IL, 60611
  • Place, State Street
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Water Tower Place
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

1 King Bed

  • Sleeps 2
  • Free Wi-Fi

2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

1 King Bed High Floor

  • Sleeps 2
  • Free Wi-Fi

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(27 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Double Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 2 Double Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 2 Double Beds, Lake View

9.8 out of 10
Exceptional
(16 reviews)
  • Lake view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite

8.4 out of 10
Very good
(8 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(12 reviews)
  • Lake view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed

9.0 out of 10
Wonderful
(135 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Lake View (Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Loft (Skyline Suite)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Penthouse (Suite)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Penthouse, Terrace

  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite (Thompson)

  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(40 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

About this property

Thompson Chicago, by Hyatt

This smoke-free hotel features a restaurant, 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre. Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Thompson Chicago, by Hyatt. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from State Street and 4 minutes on foot from Michigan Avenue
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business centre.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8999 square feet (836 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Thompson Chicago, by Hyatt. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

Tavern on Rush – On-site fine-dining restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tavern on Rush

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,999 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 22 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1022 out of 1374 reviews
Rating 8 - Good. 192 out of 1374 reviews
Rating 6 - Okay. 88 out of 1374 reviews
Rating 4 - Poor. 36 out of 1374 reviews
Rating 2 - Terrible. 36 out of 1374 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 1 night in Feb 2026

8/10 Good

Jane

Stayed 3 nights in Feb 2026

6/10 Okay

Natasha

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Won’t come back. Not the best experience. I felt like this place is a money grab. The hotel itself is nice and very clean however it was so inconvenient. There’s no where to purchase water or soft drinks which really sucks after hours. The mini bar felt like a scam or just sketchy like some cheap hotel. It was even a hassle to get ice. I had an issue with the HVAC at 4am it was already loud but then it woke me up with an even louder more persistent sound that wouldn’t stop. I had to call the front desk and they came up to reset it . I couldn’t sleep at all. Just over all not a good experience.
Stayed 2 nights in Feb 2026

2/10 Terrible

Kimberly, San Diego

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 28 nights in Jan 2026

10/10 Excellent

Gregory Buffington

Fabulous
Stayed 4 nights in Feb 2026

6/10 Okay

Mohammad

I stayed here since we had a really good experience with the Thompson in Madrid. This hotel is definitely not in the same star ranking as the one in Madrid. The rooms felt dated and dingy.
Stayed 1 night in Feb 2026

10/10 Excellent

Juliette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was very clean and beautiful and staff was super friendly
Stayed 1 night in Feb 2026

10/10 Excellent

Chellie

Stayed 3 nights in Feb 2026

8/10 Good

vernon

Travelled with group
Liked: Cleanliness, staff & service, amenities
All good
Stayed 2 nights in Feb 2026

6/10 Okay

Elizabeth, Circle Pines

Stayed 1 night in Feb 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Gabriel

Stayed 1 night in Feb 2026

10/10 Excellent

Anthony

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous
Stayed 1 night in Jan 2026

4/10 Poor

Sean

Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms are old, run down and our room smelled like Cigarette's and weed both nights. For $700 CAD. For 2 nights I’d expect a lot better.
Stayed 2 nights in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great location and staff!
Stayed 2 nights in Feb 2026

10/10 Excellent

Nitia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Feb 2026

10/10 Excellent

Takhmina

Stayed 1 night in Feb 2026

10/10 Excellent

Teresa

Stayed 4 nights in Nov 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kurtis

Stayed 4 nights in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and wonderful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice room Comfortable
Stayed 2 nights in Feb 2026

10/10 Excellent

Shavon

Liked: Cleanliness, staff & service, amenities
I absolutely loved the Thompson hotel! The staff very professional and friendly and everything outside of the hotel is literally steps away at your convenience. My room and view of the city was beautiful
Stayed 1 night in Feb 2026

10/10 Excellent

Leigh

Stayed 3 nights in Feb 2026

10/10 Excellent

Ioannis, Glenview

Stayed 1 night in Jan 2026