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Comfort Inn Columbia West

2.5 star property

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Photo gallery for Comfort Inn Columbia West

Lobby
Lobby
Exterior
Hypo-allergenic bedding, individually decorated, individually furnished
Seasonal outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
911 Bush River Rd, Columbia, SC, 29210-7516
  • Place, Riverbanks Zoo and Garden
    ‪3 min drive‬
  • Place, University of South Carolina
    ‪8 min drive‬
  • Place, Colonial Life Arena
    ‪8 min drive‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, individually decorated, individually furnished

Double Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Columbia West

Hotel in Columbia with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this smoke-free hotel has a microwave in a common area and a fridge in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and laundry facilities are on-site.
Comfort Inn Columbia West offers 96 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks. A pillow menu is available. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Columbia hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Columbia West. During your stay, you'll be within walking distance of Three Rivers Greenway. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and laundry facilities
  • 9 minutes by car from University of South Carolina and 5 minutes from Riverbanks Zoo and Garden
  • Pets welcome for a fee
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Columbia West. Free self parking is available.

This Columbia hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 14 April and close on 30 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Columbia
Comfort Inn Motel Columbia
Comfort Inn Columbia Hotel

Reviews

Comfort Inn Columbia West Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 299 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

Reviews

4/10 Poor

Greg

Liked: Cleanliness, staff & service
The first room we were given smelled terrible. We were offered another room, but it smelled just as bad. The carpets in the rooms and hallways were very dirty and stained.
Stayed 1 night in Aug 2025

2/10 Terrible

Kara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst Hotel I have ever stayed in. The first room we were given smelled strongly of smoke. The lady at the front desk was helpful and immediately gave us a new room but within 5 minuets of walking in we noticed bed bugs crawling all over the floor and the beds. We immediately left, changed into clean clothes and bagged up all our stuff until we could get home and treat everything. It was filthy, would never recommend
Stayed 1 night in Jul 2025

6/10 Okay

Julie

Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Stayed 1 night in Jul 2025

2/10 Terrible

Shelley

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jermaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It great
Stayed 3 nights in Jul 2025

2/10 Terrible

Regina

Stayed 1 night in Jul 2025

2/10 Terrible

Regina

Travelled with family and small children
Liked: Amenities
They was very rude and disrespectful not a friendly place plus they had bugs. I'm a recommend no one else from North Carolina or anybody that's reading this don't go back there. Very unprofessional
Stayed 3 nights in Jul 2025

10/10 Excellent

Miracle

Stayed 2 nights in Jul 2025

4/10 Poor

Lakia

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were small and not well equipped.
Stayed 1 night in Mar 2025

4/10 Poor

Regina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Sabrina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was MOLD in the bathroom
Stayed 3 nights in Jun 2025

10/10 Excellent

Tichinia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, room comfort

Room wasn’t the best Rm 121

My day was fine no real complaints. I will say that upon check-in. I wish that the front desk person would’ve told me that my room was a handicap room and upon checking into the room there were structural damage in the room there was cracked plaster on the ceilings and walls, and all the towels and washcloths were stained. The continental breakfast was very good. The hostess was very nice and accommodating. This is my go to place when visiting family, but I will going forward bring my own washcloths and towels.
Stayed 1 night in May 2025

2/10 Terrible

Juana Iris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación estaba sucia había muchos animalitos parecían cucarachas pequeñitas, el olor era de cigarro y mucha humedad los botes de basura tenían basura. Y la recepcionista estaba como enojada ni se escuchaba cuando hablaba. La verdad yo no lo recomiendo espantosa estadía lo bueno que sólo fue una noche.
Stayed 1 night in May 2025

4/10 Poor

Robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
not worth the cost.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Comfort Inn below average

The beds were comfortable, but other than that… Shower didn’t get very hot; not enough towels for the number of people in the room; room felt wet/humid; there were french fries on the floor beside the bed; the lady at check-in was very unfriendly; one of our key cards didn’t work; could hear the floor squeaking in the room above us; homeless individual sitting outside. Just wasn’t a very clean or friendly place
Stayed 2 nights in May 2025

8/10 Good

Timothy

Stayed 1 night in May 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Laura

Stayed 2 nights in Apr 2025

2/10 Terrible

joe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Luc

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay.

Older hotel. Served its purpose for one night.
Stayed 1 night in Apr 2025