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Best Western Turquoise Inn & Suites

2.5 star property

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Photo gallery for Best Western Turquoise Inn & Suites

Indoor spa tub
Exterior
Interior
Interior
Desk, iron/ironing board, cots/infant beds, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
535 E Main Street, Cortez, CO, 81321
  • Place, Colorado Welcome Center at Cortez
    ‪5 min walk‬
  • Place, Cortez Cultural Center
    ‪8 min walk‬
  • Place, Cultural Park
    ‪8 min walk‬
  • Airport, Cortez, CO (CEZ-Montezuma County)
    ‪8 min drive‬

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About this property

Best Western Turquoise Inn & Suites

Hotel in Cortez with free breakfast and seasonal outdoor pool
This hotel features an outdoor pool, a restaurant and Access to hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and laundry facilities are on-site.
Best Western Turquoise Inn & Suites offers 75 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Turquoise Inn & Suites. During your stay, you're just a quick walk from Colorado Welcome Center at Cortez. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a gift shop
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Colorado Welcome Center at Cortez and Clay Mesa art Gallery and Studio
Best Western Turquoise Inn & Suites offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business centre. A vending machine, gift shops/newsstands, and ski storage are also featured at the business-friendly Best Western Turquoise Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this Cortez hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
Best Western Turquoise Inn & Suites has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • Ski storage

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1958
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cots (infant beds) are available for USD 5 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 01 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Best Western Turquoise Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 441 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, roomy and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every ok breakfast good but frig was noisy
Stayed 1 night in Oct 2025

2/10 Terrible

Renelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
After checking in, we went to our room and found someone had been using the bed. Also bathroom toiletries had been used and towels were left on the beds. This hotel is old and is in desperate need of repairs and upgrades. The carpet is dirty and there's an unpleasant odor in the rooms. I wouldn't recommend it to anyone. We immediately checked out and found a better hotel.
Stayed 1 night in Oct 2025

4/10 Poor

Evgueni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall condition of the room seemed very poor -- like it has not been remodeled since the late 90s. The door would not lock properly, so one of us had to stay in the room at all times. There were flies and moths in the room due to a left open bathroom windows without a proper insects net. I had to kill them before we went to sleep. The sheets were with questionable cleanliness, discolored and I reluctantly slept in them, because I had no choice. Not the greatest experience with a very expensive for the quality price tag. Never again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jutta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfy beds. Good size rooms. Excellent complimentary breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Tony, Big Water

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was equipped and clean! A nice sound nights sleep. Good wholesome simple breakfast. Eager and kind staff. Highly recommend.
Stayed 2 nights in Sep 2025

4/10 Poor

Calista

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The place was fine but checking in was terrible. We had a reservation which the girl at the desk was able to find and confirm but she couldn’t process the payment. She said it wasn’t our card but an issue with the third party provider but couldn’t elaborate other than their card wouldn’t work. We were asked to step out of line and contact the 3rd party provider (TPP). We did this via chat but felt that wasn’t our job. When they called her to resolve the issue, she had people in line so she asked the TPP to call back in 10 minutes. She checked all those other people in then said she’d help us and asked if we contacted them. We said yes and called her out for asking the TPP rep to call back. She asked what I wanted her to do and I advised “Solve the problem and let us go to our room.” Without talking to anyone the issue magically cleared up. We will not stop there again. Terrible customer service!
Stayed 1 night in Sep 2025

6/10 Okay

Doug

Liked: Cleanliness, room comfort
Was clean bed was comfortable very small bathroom. Older hotel but room looked like it had been remodeled.
Stayed 1 night in Sep 2025

6/10 Okay

Vern

Disliked: Property conditions & facilities
I understand it has new owners who are going to do a lot of work to update the property. It needs it. Staff was nice but the property has been neglected. Worst Best Western I’ve ever stayed at. Hopefully the new owners will make the needed updates and improvements.
Stayed 1 night in Sep 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Luke

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this was more like a motel than a hotel, the floors were filthy to the point where our fleet turned black, and the wifi wouldnt work. then our key stopped working hours before we checked out. you could get much nicer for $225/night.
Stayed 1 night in Sep 2025

6/10 Okay

Troy

So so in Cortez

Nothing special for the price
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with small fridge and easy parking
Stayed 1 night in Sep 2025

8/10 Good

Adie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean affordable accommodations

Super friendly staff. Large room. Comfy beds. Decent breakfast. No complaints! Great price!!
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Decent motel

The toilet and bathroom vanity were very low, almost kindergarten size. Other than that, the place was comfortable and convenient to get around.
Stayed 2 nights in Sep 2025

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, staff & service
Hotel was fine but both the pool and hot tub were not working so disappointing. Staff very friendly and apologetic.
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, property conditions & facilities
typical Hampton Inn, only had a "bad" experience once where I didn't think the property didn't measured up to my Hampton Inn expectations, that was in Evanston WY
Stayed 1 night in Aug 2025

6/10 Okay

James, Birmingham

Liked: Cleanliness, staff & service
Property was just tired.
Stayed 1 night in Aug 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Perry

Travelled with partner
Disliked: Amenities, property conditions & facilities
Check in was great! She did a wonderful job. So the exterior is old and a little scary. We had reserved a fireplace room. The fireplace did not work. We were told it did not matter, it was to hot outside. The WiFi and cable did not work. And both pools were empty. Not at all what we booked. We were told by the front desk to move if we didn’t like it. We did move the next morning to a new location. Disappointed to say the least.
Stayed 3 nights in Jul 2025

8/10 Good

DEREK

Travelled with family
Liked: Cleanliness, staff & service
Extremely disappointed that the pools were not avaialable as we booked two nights to chill on our long distance road trip and our grandson was looking forward to using the pool....they explained that due to the pool employees not doing their job they had to be emptied and worked on ....this was not a recent thing by the look of it and was disappointed that expedia were not informed so that we could have had the chsnce tobook elsewhere with a pool...Also on looking on the website it was still advertised as pools avaialable on the day we checked in
Stayed 2 nights in Aug 2025

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABSOLUTE WORST HOTEL EVER

Stayed 2 nights in Jul 2025