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Courtyard by Marriott Dallas Plano Parkway at Preston Road

3.0 star property

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Photo gallery for Courtyard by Marriott Dallas Plano Parkway at Preston Road

Terrace/patio
Lobby lounge
Breakfast and dinner served, American cuisine
1 bedroom, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Laundry
  • Gym

Explore the area

View in a map
4901 W Plano Pkwy, Plano, TX, 75093
  • Place, Baylor Scott & White The Heart Hospital
    ‪3 min walk‬
  • Place, Shops at Willow Bend
    ‪5 min drive‬
  • Place, The Shops at Legacy
    ‪9 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom | 1 bedroom, desk, laptop workspace, blackout curtains

Double Room, 1 Bedroom

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Hearing Accessible)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(43 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior
Cambria Hotel Richardson - Dallas
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,001 reviews
The price is €91
includes taxes & fees
2 Nov - 3 Nov
Cambria Hotel Richardson - Dallas

About this property

Courtyard by Marriott Dallas Plano Parkway at Preston Road

Suburban hotel with free local area shuttle and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Courtyard by Marriott Dallas Plano Parkway at Preston Road offers 149 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Dallas Plano Parkway at Preston Road. During your stay, you're just a quick walk from Baylor Scott & White The Heart Hospital. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at The Bistro
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Baylor Scott & White The Heart Hospital and a 4-minute drive from Lakeside Market
  • Free local-area shuttle service
Courtyard by Marriott Dallas Plano Parkway at Preston Road offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 1280 square feet (119 square metres) and includes conference space. The business-friendly Courtyard by Marriott Dallas Plano Parkway at Preston Road also features a library, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Plano hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
The Bistro – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.50 to 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,280 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Low-height bed (58 centimetre high)
  • Low-height counter and sink (58 centimetre high)
  • Low-height desk (71 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 12.5 to 16 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Dallas Parkway Preston
Courtyard Marriott Dallas Parkway Preston Hotel
Courtyard Marriott Dallas Parkway Preston Hotel Plano Road
Courtyard Marriott Dallas Plano Parkway Preston Road
Courtyard Plano
Plano Courtyard
Courtyard Marriott Dallas Plano Parkway Preston Road Hotel
Courtyard Marriott Dallas Parkway Preston Road Hotel
Courtyard Marriott Dallas Parkway Preston Road
Courtyard by Marriott Dallas Plano Parkway at Preston Road Hotel
Courtyard by Marriott Dallas Plano Parkway at Preston Road Plano

Courtyard by Marriott Dallas Plano Parkway at Preston Road Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the hotel and the staff aas very helpful.
Stayed 4 nights in Jul 2025

8/10 Good

Nathan

Stayed 1 night in Jul 2025

10/10 Excellent

Kaneshia

Stayed 2 nights in Jul 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This is a very nice hotel. Everything was neat and clean and in good working order. The happy hour only runs during the week so that was disappointing. The pool area and lobby are both very inviting.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was wonderful. We were there for a surgery at the hospitals down the street and the staff went above and beyond to make sure we had everything we needed during our stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Tramaine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good stay.

The hotel was nice and well taken care of. The front desk worker did not tell us anything about breakfast and the two days we stayed the Starbucks was not open at all. Also, I had to ask for towels from the front desk. There was no room service at all. It is a nice hotel that is in a quiet area. Parking was great. The room was fine but the overall service was mediocre.
Stayed 2 nights in Jun 2025

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a nice room. Nice & quiet!!
Stayed 1 night in May 2025

10/10 Excellent

Karamjit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lynn

Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2025

10/10 Excellent

JAN

Stayed 3 nights in Mar 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in, clean and plenty of parking
Stayed 1 night in Feb 2025

10/10 Excellent

Connie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Sonja

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

A bit disappointed

No one was at the check in counter when I arrived and I had to wait around 10 minutes for anyone to show up. He was doing his best bc he was taking something up to a room for another guest. I feel you are under staffed. Also the layout of the room was awful. The TV was at a roughly 90 degree angle from the TV.
Stayed 3 nights in Jan 2025

10/10 Excellent

Patti

Stayed 5 nights in Oct 2024

10/10 Excellent

raymond

Liked: Staff & service, property conditions & facilities
Convenient to all
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is a dumpster fire!

This hotel is completely understaffed. Upon check in, we were told that our room would only be serviced every second day. I asked why and they said it was because they had a hockey team staying. So? Staff your hotel properly to accommodate your guests. I asked for daily towel service and garbage service and this didn’t happen. When I called for towels at 8:30 am to be delivered to our room I was told that there was no housekeeping working yet. I asked for a frontend clerk to deliver towels so I didn’t have to come down to the front desk in my PJ’s and she advised me that she was the only clerk on staff and couldn’t leave the front desk. This is a STAFFING PROBLEM! We had a host of other significant issues that: We checked in at 2:00 am after a long day of flying and fire alarm testing began the next morning at 8:30 am. It lasted 6 hours!!! They said this was a fire emergency… but when the testing began, every guest had a typed letter underneath their door from the hotel manager advising them of this ‘emergency’ and letting them know they didn’t have to evacuate. I guess ‘emergencies’ look a little different in Texas. Later in our stay we had a 4 hour power outage. What else? The carpet in our room smelled musty. The water barely trickled out of the shower faucet. The room just wasn’t clean. I average 2-3 hotel stays per month and this is the first time I’ve ever left a hotel review. My advice: DO NOT STAY HERE!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

bobbie, henderson

Disliked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Srinivasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024