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Homewood Suites by Hilton Dallas Downtown, TX

3.0 star property

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Photo gallery for Homewood Suites by Hilton Dallas Downtown, TX

Reception
2 Bedroom Suite King 2 Queens | Premium bedding, desk, laptop workspace, blackout curtains
Suite, 1 King Bed, Non Smoking, Corner | Living area | 32-inch LCD TV with digital channels, TV, Netflix
Studio Suite, 1 King Bed, Non Smoking, Corner | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
1025 Elm St, Dallas, TX, 75202
  • Dallas World Aquarium
    ‪3 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪10 min walk‬
  • American Airlines Center
    ‪15 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Hearing)

32-inch LCD TV with digital channels, TV, Netflix

Studio, 1 King Bed, Accessible (Hearing)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Corner

32-inch LCD TV with digital channels, TV, Netflix

Studio Suite, 1 King Bed, Non Smoking, Corner

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with digital channels, TV, Netflix

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner | Living area | 32-inch LCD TV with digital channels, TV, Netflix

Suite, 1 King Bed, Non Smoking, Corner

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

32-inch LCD TV with digital channels, TV, Netflix

Studio, 2 Queen Beds, Accessible (Hearing)

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with digital channels, TV, Netflix

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

32-inch LCD TV with digital channels, TV, Netflix

Studio Suite, 2 Queen Beds

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with digital channels, TV, Netflix

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

32-inch LCD TV with digital channels, TV, Netflix

Suite, 2 Queen Beds

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for 2 Bedroom Suite King 2 Queens

2 Bedroom Suite King 2 Queens | Premium bedding, desk, laptop workspace, blackout curtains

2 Bedroom Suite King 2 Queens

  • 58 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About this property

Homewood Suites by Hilton Dallas Downtown, TX

Hotel with free breakfast, a short walk to Dallas World Aquarium
A fitness centre, a 24-hour business centre and valet parking are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Homewood Suites by Hilton Dallas Downtown, TX offers 130 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with unspecified sofa beds and dining tables. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and Netflix. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Homewood Suites by Hilton Dallas Downtown, TX's great location. During your stay, you're just a quick walk from Dallas World Aquarium. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Valet parking available for a fee
  • Services include free food shopping service, luggage storage and wedding services
  • On-site recreation includes a gym and mini golf
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Kay Bailey Hutchison Convention Center and Dallas World Aquarium
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A 24-hour business centre and 7 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 4340 square feet (403 square metres) and includes conference space. A fitness centre, an arcade/games room, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Dallas Downtown, TX. The hotel can provide a complimentary food/drink shopping service and wedding services. For a fee, parking is available.

This 3-star Dallas hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 37 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycles
  • Billiards/pool table
  • Gym
  • Mini golf
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 4,340 square feet of conference space
  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (66 centimetre high)
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Communal living room
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 37 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Dallas Downtown TX
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Homewood Suites by Hilton Dallas Downtown, TX Dallas
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Homewood Suites Hilton

Homewood Suites by Hilton Dallas Downtown, TX Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Demetrius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Santiago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good. People at the desk very helpful. TV and Internet wasnt too good. Thanks, Homewood Suites Dallas!!
Stayed 4 nights in Feb 2025

4/10 Poor

Shelley

Travelled with family
Checkin was painful! The associate spent a huge amount of time with two ladies that had a lot of issues meeting basic requirements to make payment and ID. A big red flag for me was on their cart. It looked like they came to party. As luck would have it they were in the room next to us and the party started immediately! Very loud music and voices. There weremultiple rooms on our floor so they went back and forth letting the door slam each time. We went out for dinner and they were still going strong when we returned. We did not complain as it was still early even though we had a long travel day and would have liked an early night. At 10 they went out all was quiet until 2 am. Then the music was back on and the load voices. Banging doors. We tried several times to call the front desk letting it ring. No answer. When we had come back from dinner the only person we saw was the same associate that checked us in. Security that was there earlier was not visible. We did not feel safe to leave our room and we did consider calling 911. It was that bad! When we checked out we told the associate what had happened and he asked,so you want to place a noise complaint? The point of bringing it up after the fact is the staff on duty need to be informed of what went on,on their watch and how to avoid this from happening in the future. No one knows what a guest will do for sure but in the 20 minutes I listened to these guests problems with checkin I never heard them be told they needed to q
Stayed 1 night in Feb 2025

2/10 Terrible

Shanquita

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was freezing cold in FEB when temps are 55 degrees and lower and HEAT did not work in room. Told front desk and they came and said just basically try to keep warm did not fix or give us another room. The next morning when it was time to check out they came and ask about the heat, we have froze to death all night feet super cold, hands cold, nose cold for $204 a night! No extra covers, sink stopped up, toilet didn’t want to flush! This hotel has really went downhill since my last few stays! An inconvenience to leave my home with warmth and pay over $200 to freeze no heat and no assistance !!
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very nice and accommodating. Room was nice and clean.
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing!!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff were friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Jessica

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
staff wasn't very nice at all. had to wait forever for valet, the other staff members had to go look for him around the property. and when I walked into the property I was greeted with " do you need help looking for something" and the room had a dirty baby bottle and trash left under the bed.
Stayed 2 nights in Dec 2024

4/10 Poor

Justin

Liked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Anthony

Liked: Cleanliness, staff & service
Disliked: Room comfort
No hot water at ALL
Stayed 1 night in Dec 2024

6/10 Okay

Jeannie Smith

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay, free breakfast eggs, bacon, sausage, convenient to airport, and free shuttle every half hour.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ross

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown hotel, affordable with a good breakfast! No complaints, great staff!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close it was to our venue and how easy it wad to check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Laszlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best experience i've had at a hotel. breakfast was great and staff were friendly. I was shocked by the amenities; basketball court, pool tables, and available laundry for a couple bucks. Great location.
Stayed 3 nights in Nov 2024

6/10 Okay

Phillip

Stayed 2 nights in Nov 2024

10/10 Excellent

Deantae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all amazing. The Breakfast was great and changed each day we were there. THe work out room was nice. Sadly no pool or arcade at the time we stayed, but pool tables, basketball court and work out room provided some entertainment. We didnt go too far out around the area on foot, but quite a few homeless people or just people on drugs made it annoying with kids. The dallas aquarium was in walking distance and was fantastic as well.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and have ample space.
Stayed 1 night in Nov 2024

10/10 Excellent

Uriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel will be coming back forsure!
Stayed 1 night in Nov 2024

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities
El área cercana es muy bonita pero mi hija y yo no nos sentíamos muy seguras debido a tantas personas sin hogar viviendo en la calle, uno de ellos nos siguió y tuvimos un poco de miedo, esto fue durante el día, por lo que en la noche preferimos no salir para nada
Stayed 2 nights in Nov 2024